Hyundai of Cool Springs
Franklin, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Filter Reviews by Keyword
By Type
Showing 1,442 reviews
Haglge free car buying experience I don't like to haggle. Simply, I asked to Oscar to present me his best price and that's exactly what I got. Trust me, I have done my homework and hi I don't like to haggle. Simply, I asked to Oscar to present me his best price and that's exactly what I got. Trust me, I have done my homework and his price was simple great. Whole negotiation took less than 10 minute, and it was the best car buying experience. Oscar was very resourceful and professional. I have no reservation to recommend to my friends. More
Not your typical new car dealer! Frank and team at Hyundai of Cool Springs are great. They are definitely NOT the stereotypical new car shyster. They are grounded in the community an Frank and team at Hyundai of Cool Springs are great. They are definitely NOT the stereotypical new car shyster. They are grounded in the community and honestly care about your new car experience. They worked hard to find me the vehicle that I wanted and I thought the deal was fair. This was my third car from this group and I've been happy every time. More
Best car experience Everyone was nice. My sales person Corey Carpenter was very professional, knowledgeable and knew exactly was I needed and what was right for me. Best Everyone was nice. My sales person Corey Carpenter was very professional, knowledgeable and knew exactly was I needed and what was right for me. Best experience I've had and I haven't had many good successful ones. Thanks a lot ! More
AWESOME experience! I WAS a Honda loyalist, but am now a Hyundai convert!! Would HIGHLY recommend this dealership to everyone.....Frank seems to be a very trustworthy ma I WAS a Honda loyalist, but am now a Hyundai convert!! Would HIGHLY recommend this dealership to everyone.....Frank seems to be a very trustworthy man. I truly appreciated the upfront/no nonsense approach with Jason when negotiating price. Who has time for that? I loved my salesman, Carey Carpenter! What a great guy...truly a pleasure to work with. Mark made financing easy and endured my questions and indecision with kindness. I look forward to many years with this dealership. They make us feel like family! And I'm REALLY loving my 2016 Santa Fe!! Thank you Hyundai of Cool Springs! More
Nice experience Overall a great experience. Oscar was wonderful, but also there was another very nice gentleman who handled my finance paperwork but I can't remember Overall a great experience. Oscar was wonderful, but also there was another very nice gentleman who handled my finance paperwork but I can't remember his name, but he was also great. More
Exceptional service and transaction this was a purchase that I had not planned on making but after seeing the car in question, I decided to go ahead with the purchase. My trade in had 1 this was a purchase that I had not planned on making but after seeing the car in question, I decided to go ahead with the purchase. My trade in had 110,000 miles and was showing its age (8 years) This was a gift for my wife for Christmas More
Great product and price We are satisfied with the price and quality of the vehicle we purchased. We have purchased two Elantras for our children, and we feel safe with the fe We are satisfied with the price and quality of the vehicle we purchased. We have purchased two Elantras for our children, and we feel safe with the features that the vehicles are equipped with... More
Oscar is the best! As a first time buyer I was very apprehensive to buy a car. I even left a different dealership in tears. Oscar warmly greeted us at Hyundai and made t As a first time buyer I was very apprehensive to buy a car. I even left a different dealership in tears. Oscar warmly greeted us at Hyundai and made the process so smooth. He worked with me for as long as I needed. He was patient and helpful and I love my new car! Mark also was helpful and explained everything in detail about the loan. More
Friendly and Efficient Oscar had previously helped my brother with his vehicle purchase, so I naturally contacted Oscar. I came in, told Oscar what I wanted and he quickly Oscar had previously helped my brother with his vehicle purchase, so I naturally contacted Oscar. I came in, told Oscar what I wanted and he quickly provided a care to test drive. We went over the finance options quickly and I was out the door in about 2-3 hours with my new car. A great experience overall. I'd recommend Oscar and the Cool Springs team to anyone! More
Just a smooth and simple process I've not had to purchase a vehicle in 10 years and I was NOT looking forward to dealing with any stealership...but alas, I needed to get into a new ve I've not had to purchase a vehicle in 10 years and I was NOT looking forward to dealing with any stealership...but alas, I needed to get into a new vehicle that would be maintenance free. I went into battle with a paid off trade-in and a great record score/record and blasted emails to all of the local stealerships internet sales managers. The thought of calling each of them one-by-one seemed daunting and counter-productive. Karl and Josh from Hyundai were the two gentlemen that stayed engaged with me full through email. Never pressuring me to "come in" or "can we talk over the phone", or any atypical sales pitches. They gave me trade value sight-unseen and numbers on paper (email) that met my criteria. I showed up to the stealership yesterday morning still feeling very concerned about how stuff was going to change from the emails the day prior, to what would be on REAL paper upon my arrival. To speed this up, the deal got better. They beat, without ANY HAGGLE whatsoever, their own deal they could have easily stuck with and I would have gladly signed on for. The fact that this DEALERSHIP exceeded my expectations without any back and forth "Let me see what my sales manager can do..." type stuff you get at 99% of the others around the country, I will now gladly and easily be able to recommend Karl, Josh, and Mark to any of my family friends when they are in need of a new vehicle. I'm actually looking forward to turning in this lease in 36 months, just because I know fully what I'll experience then, and leave again happy and in a brand new vehicle VERY fairly priced and fully protected! Thanks again guys of Hyundai of Coolsprings, you've restored my faith in vehicle sales. More