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Hyundai of Cool Springs
Franklin, TN
1,445 Reviews
Hyundai of Cool Springs is the #1 Hyundai dealer in Tennessee. Let our reviews tell you why. We are consistently rated with five stars in sales and service. Our goal is to give you a superb automotive experience. Our large inventory of new vehicles and pre-owned vehicles makes your buying experience simple and fun.
Call today and set up a test drive today! Our excellent customer service does not stop with your purchase. We follow up with a free first scheduled maintenance on your new Hyundai. This is a great opportunity to make sure you are comfortable with your new purchase and have all your questions answered.
Already have the perfect Hyundai? Let us help you take good care of it. Just call or click for an appointment and we will pick up your vehicle within a 15 mile radius, perform all the required maintenance with care and attention, and deliver your vehicle back to you. How easy is that! If you were already planning to be out and about, just drop your car with our Service Department and use our Complimentary Shuttle Service to get your work or shopping done while your vehicle is in good hands. Enjoy the convenience of servicing your car with the neighborhood Hyundai dealer.
We strive to create a family-friendly environment to make your experience with us an enjoyable one. Conveniently located just outside of Nashville, in Franklin TN, we not only serve customers from Cool Springs, Brentwood, Murfreesboro, Columbia and Cookeville, but surrounding areas throughout Middle Tennessee, Alabama and Kentucky as well. Our large selection of new Hyundai vehicles, used Hyundai vehicles, Hyundai Parts and accessories as well as our highly trained Hyundai Service staff makes Hyundai of Cool Springs a one-stop-shop for all your vehicle needs. Our full line of inventory includes the Genesis, Genesis Coupe, Sonata, Sonata Hybrid, Santa Fe, Santa Fe Sport.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
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Showing 1,445 reviews
March 18, 2016
Another new vehicle from Hyundai of Cool Springs I have been a customer of Hyundai of Cool Springs for the past several years. And, I recently returned when it was time to purchase a new car. Frank t I have been a customer of Hyundai of Cool Springs for the past several years. And, I recently returned when it was time to purchase a new car. Frank the owner is extremely customer service oriented which is appreciated. Sales manager Sam is always professional and accommodating. And, we personally ask for Zack Tilley when we come in. We've enjoyed working with Zack for many years and a few new Hyundais. Also have good things to say about their service team. Although reps have come and gone over the years, Frank makes sure he has top knotch people in that department. More
by daneidem
Verified Customer
March 18, 2016
third purchase I really love my new 2016 Tucson. Although my salesperson was new and unfamiliar with some of the features. He did a good job of listening to my needs I really love my new 2016 Tucson. Although my salesperson was new and unfamiliar with some of the features. He did a good job of listening to my needs. Towards the end of the process, he had several other clients booked, i did feel rushed. Overall, this dealer does a great job of making the purchase process easy and listening to my needs. More
by mnmonty
Employees Worked With
Chaz Garrett
March 16, 2016
GREAT BLUETOOTH KNOWLEDGE I was having issues with my bluetooth device on my Santa Fe. My iPhone contact list needed to be updated and the sound had gotten knocked off of my ca I was having issues with my bluetooth device on my Santa Fe. My iPhone contact list needed to be updated and the sound had gotten knocked off of my car. I pulled into the service department at Cool Springs and they immediately said that Eric was the man. He was excellent on getting me fixed up and on my way in no time. Everything has worked great, since then. More
by Rich47
Employees Worked With
ERIC
March 14, 2016
Unexpected Experience Craig Francis was great to work with. We thoroughly enjoyed our experience at Cool Springs. We intended to buy at a dealer closer to our home, but w Craig Francis was great to work with. We thoroughly enjoyed our experience at Cool Springs. We intended to buy at a dealer closer to our home, but were so impressed with Craig and the staff we chose to by 50 miles from home. I have already recommended him and Cool Springs to a friend who is car shopping. Everyone from Craig to the finance guys and one of the owners took time to listen to our situation and we left with a great deal and a wonderful vehicle. More
by missmiss67
March 11, 2016
Santa Fe Purchase I was treated professionally at all times. This is my second Hyundai vehicle as I already own a 2012 Sonata. I have been very pleased with the servi I was treated professionally at all times. This is my second Hyundai vehicle as I already own a 2012 Sonata. I have been very pleased with the service from Hyundai of Cool Springs. More
by ronald.g.elmore
Employees Worked With
Josh, Zack Tilley
March 11, 2016
Car buying made simple! Great experience overall. Oscar listened to what I really wanted and respected my budget. He found me a great car that meets all my needs at the right Great experience overall. Oscar listened to what I really wanted and respected my budget. He found me a great car that meets all my needs at the right price. He committed to a simple and efficient buying process and delivered on that promise. I was in and out, fully informed, in a clean car with a full tank. The car is great. I'm officially a fan of Oscar and this dealership! More
by Oscarfan1
Employees Worked With
Oscar Benavides
March 11, 2016
Outstanding experience Professional, no questions remaining, great truck, good deal. Would certainly recommend dealership, sales professional, and quality of truck to anyone Professional, no questions remaining, great truck, good deal. Would certainly recommend dealership, sales professional, and quality of truck to anyone. All personnel from dealership I came in contact were outstanding. More
by jmkoonce
Employees Worked With
Oscar Benavides
March 11, 2016
Quick decision "I was at the dealership to pick up tags for a new 2016 Tucson and saw a Basic 2015 Genesis with a very good price. This was just what I wanted, a n "I was at the dealership to pick up tags for a new 2016 Tucson and saw a Basic 2015 Genesis with a very good price. This was just what I wanted, a new basic Genesis without that ""rube Goldberg"" panorama glass roof. (which I think was a bad design decision) The next day I traded my 2012 Genesis (20700 miles) for this basic 2015 Santiago Silver Genesis. It was just that simple." More
by ddavis1926
Employees Worked With
Zack Tilley, Karl Willadsen
March 11, 2016
Electronic Wizz Engineering at its finest! A rolling computer. The dealership will provide a very nice level of convenience for service. I always look in the servic Engineering at its finest! A rolling computer. The dealership will provide a very nice level of convenience for service. I always look in the service bay area, long service lines a negative, and I did see a long waiting line for service. More
by chavasnov
Employees Worked With
Zack Tilley, Oscar Benavides
March 04, 2016
My Hyundai at Cool Springs Craig did a fabulous job of getting me the right deal for my trade and the purchase of my new car that satisfied all my needs. Craig did a fabulous job of getting me the right deal for my trade and the purchase of my new car that satisfied all my needs. More
by mikeperry
Employees Worked With
Craig Francis
