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Hyundai of Cool Springs
Franklin, TN
1,445 Reviews
Hyundai of Cool Springs is the #1 Hyundai dealer in Tennessee. Let our reviews tell you why. We are consistently rated with five stars in sales and service. Our goal is to give you a superb automotive experience. Our large inventory of new vehicles and pre-owned vehicles makes your buying experience simple and fun.
Call today and set up a test drive today! Our excellent customer service does not stop with your purchase. We follow up with a free first scheduled maintenance on your new Hyundai. This is a great opportunity to make sure you are comfortable with your new purchase and have all your questions answered.
Already have the perfect Hyundai? Let us help you take good care of it. Just call or click for an appointment and we will pick up your vehicle within a 15 mile radius, perform all the required maintenance with care and attention, and deliver your vehicle back to you. How easy is that! If you were already planning to be out and about, just drop your car with our Service Department and use our Complimentary Shuttle Service to get your work or shopping done while your vehicle is in good hands. Enjoy the convenience of servicing your car with the neighborhood Hyundai dealer.
We strive to create a family-friendly environment to make your experience with us an enjoyable one. Conveniently located just outside of Nashville, in Franklin TN, we not only serve customers from Cool Springs, Brentwood, Murfreesboro, Columbia and Cookeville, but surrounding areas throughout Middle Tennessee, Alabama and Kentucky as well. Our large selection of new Hyundai vehicles, used Hyundai vehicles, Hyundai Parts and accessories as well as our highly trained Hyundai Service staff makes Hyundai of Cool Springs a one-stop-shop for all your vehicle needs. Our full line of inventory includes the Genesis, Genesis Coupe, Sonata, Sonata Hybrid, Santa Fe, Santa Fe Sport.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
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Showing 1,445 reviews
April 13, 2016
I can't say enough good things! The car buying process is something I quickly grew to dread after our last experience with another dealer in town. But the team at Hyundai of Cool Spr The car buying process is something I quickly grew to dread after our last experience with another dealer in town. But the team at Hyundai of Cool Springs made all of that dread go away. Craig, the salesman we worked with and Frank, the owner went above and beyond to make sure we were comfortable with our trade-ins and with the cars we were purchasing. Not only did they get us into the reliable cars we were looking for, but they worked with us on getting the money where we needed it to be. Last time we bought a car, we walked away confused and feeling as if we had been ripped off (we were.) This time, we left feeling confident and had no buyer’s remorse the next day. Above all else, Craig and Frank conducted the entire day with the utmost integrity and didn’t make us feel guilted into buying anything or uneasy at any point. I can’t recommend Hyundai of Cool Springs highly enough. More
by bekaheaker
April 13, 2016
Hyundai Tuscan 2016 Overall experience was very good. The dealership allowed us to make multiple overnight test drives with several different vehicles. They were patien Overall experience was very good. The dealership allowed us to make multiple overnight test drives with several different vehicles. They were patient and tolerant as we worked through the selection. More
by trumsey
Verified CustomerEmployees Worked With
Oscar Benavides
April 12, 2016
Happy Customer Good price. Good service. No surprises when closing with finance.Second lease and they have earned my loyalty. Highly recommend to someone in the mark Good price. Good service. No surprises when closing with finance.Second lease and they have earned my loyalty. Highly recommend to someone in the market for lease. More
by dthimme3
Employees Worked With
Oscar Benavides
April 07, 2016
Best place to purchase your next car Craig Francis is great to work with. I couldn't imagine going to another dealer. My wife bought her 2016 Hyundai Elantra six months ago, so when it w Craig Francis is great to work with. I couldn't imagine going to another dealer. My wife bought her 2016 Hyundai Elantra six months ago, so when it was time for me that's where I went. The entire staff is professional and Pleasant to work with. More
by tadbetancourt
Employees Worked With
Craig Francis
April 07, 2016
Great experience after buying and leasing cars for over 40 yeard Oscar was very accommodating and made the process simple and peaceful. I felt well cared for and respected. Looking forward to refer others to him. Oscar was very accommodating and made the process simple and peaceful. I felt well cared for and respected. Looking forward to refer others to him. More
by finallyhomeaga
Employees Worked With
Finance person was great!, Oscar Benavides
April 02, 2016
very professional I was very comfortable working with my salesperson. They answered all my questions and were very professional. I left feeling excited about the purch I was very comfortable working with my salesperson. They answered all my questions and were very professional. I left feeling excited about the purchase of my new vehicle. More
by baf3238
Employees Worked With
Oscar Benavides
April 01, 2016
Great service, competitive price and awesome staff I've bought three cars from Hyundai of Cool Springs because the offers are competitive. It's the best location to buy a Hyundai. Go see Craig Francis. I've bought three cars from Hyundai of Cool Springs because the offers are competitive. It's the best location to buy a Hyundai. Go see Craig Francis. More
by brianmc0
Employees Worked With
Craig Francis
March 30, 2016
My wonderful experience I I will return there for my next purchase. I traded in a Hyundai and now am driving my second. I hope I live long enough to buy a third. The staff were I will return there for my next purchase. I traded in a Hyundai and now am driving my second. I hope I live long enough to buy a third. The staff were so friendly and the showroom was clean and easy to navigate. More
by shansanders1953
Employees Worked With
Oscar Benavides
March 30, 2016
HYUANDI OF COOL SPRING They were great. Everyone is there to help and they want to make you feel important. You are greeted when you get out of your car and continued to t They were great. Everyone is there to help and they want to make you feel important. You are greeted when you get out of your car and continued to treated like you are everyone's main customer throughout the buying experience. More
by dansbynancy
Employees Worked With
Craig Francis
March 19, 2016
Santa Fe Sport Just bought a car from Hyundai of Cool Springs. Had the pleasure of working with Oscar. Was an excellent experience! Terrific service and very fair Just bought a car from Hyundai of Cool Springs. Had the pleasure of working with Oscar. Was an excellent experience! Terrific service and very fairly priced. More
by Springer7
Employees Worked With
Oscar Benavides
