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Hyundai of Cool Springs
Franklin, TN
1,442 Reviews
Hyundai of Cool Springs is the #1 Hyundai dealer in Tennessee. Let our reviews tell you why. We are consistently rated with five stars in sales and service. Our goal is to give you a superb automotive experience. Our large inventory of new vehicles and pre-owned vehicles makes your buying experience simple and fun.
Call today and set up a test drive today! Our excellent customer service does not stop with your purchase. We follow up with a free first scheduled maintenance on your new Hyundai. This is a great opportunity to make sure you are comfortable with your new purchase and have all your questions answered.
Already have the perfect Hyundai? Let us help you take good care of it. Just call or click for an appointment and we will pick up your vehicle within a 15 mile radius, perform all the required maintenance with care and attention, and deliver your vehicle back to you. How easy is that! If you were already planning to be out and about, just drop your car with our Service Department and use our Complimentary Shuttle Service to get your work or shopping done while your vehicle is in good hands. Enjoy the convenience of servicing your car with the neighborhood Hyundai dealer.
We strive to create a family-friendly environment to make your experience with us an enjoyable one. Conveniently located just outside of Nashville, in Franklin TN, we not only serve customers from Cool Springs, Brentwood, Murfreesboro, Columbia and Cookeville, but surrounding areas throughout Middle Tennessee, Alabama and Kentucky as well. Our large selection of new Hyundai vehicles, used Hyundai vehicles, Hyundai Parts and accessories as well as our highly trained Hyundai Service staff makes Hyundai of Cool Springs a one-stop-shop for all your vehicle needs. Our full line of inventory includes the Genesis, Genesis Coupe, Sonata, Sonata Hybrid, Santa Fe, Santa Fe Sport.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
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Showing 1,442 reviews
April 07, 2016
Best place to purchase your next car Craig Francis is great to work with. I couldn't imagine going to another dealer. My wife bought her 2016 Hyundai Elantra six months ago, so when it w Craig Francis is great to work with. I couldn't imagine going to another dealer. My wife bought her 2016 Hyundai Elantra six months ago, so when it was time for me that's where I went. The entire staff is professional and Pleasant to work with. More
by tadbetancourt
Verified CustomerEmployees Worked With
Craig Francis
April 07, 2016
Great experience after buying and leasing cars for over 40 yeard Oscar was very accommodating and made the process simple and peaceful. I felt well cared for and respected. Looking forward to refer others to him. Oscar was very accommodating and made the process simple and peaceful. I felt well cared for and respected. Looking forward to refer others to him. More
by finallyhomeaga
Employees Worked With
Finance person was great!, Oscar Benavides
April 02, 2016
very professional I was very comfortable working with my salesperson. They answered all my questions and were very professional. I left feeling excited about the purch I was very comfortable working with my salesperson. They answered all my questions and were very professional. I left feeling excited about the purchase of my new vehicle. More
by baf3238
Employees Worked With
Oscar Benavides
April 01, 2016
Great service, competitive price and awesome staff I've bought three cars from Hyundai of Cool Springs because the offers are competitive. It's the best location to buy a Hyundai. Go see Craig Francis. I've bought three cars from Hyundai of Cool Springs because the offers are competitive. It's the best location to buy a Hyundai. Go see Craig Francis. More
by brianmc0
Employees Worked With
Craig Francis
March 30, 2016
My wonderful experience I I will return there for my next purchase. I traded in a Hyundai and now am driving my second. I hope I live long enough to buy a third. The staff were I will return there for my next purchase. I traded in a Hyundai and now am driving my second. I hope I live long enough to buy a third. The staff were so friendly and the showroom was clean and easy to navigate. More
by shansanders1953
Employees Worked With
Oscar Benavides
March 30, 2016
HYUANDI OF COOL SPRING They were great. Everyone is there to help and they want to make you feel important. You are greeted when you get out of your car and continued to t They were great. Everyone is there to help and they want to make you feel important. You are greeted when you get out of your car and continued to treated like you are everyone's main customer throughout the buying experience. More
by dansbynancy
Employees Worked With
Craig Francis
March 19, 2016
Santa Fe Sport Just bought a car from Hyundai of Cool Springs. Had the pleasure of working with Oscar. Was an excellent experience! Terrific service and very fair Just bought a car from Hyundai of Cool Springs. Had the pleasure of working with Oscar. Was an excellent experience! Terrific service and very fairly priced. More
by Springer7
Employees Worked With
Oscar Benavides
March 18, 2016
third purchase I really love my new 2016 Tucson. Although my salesperson was new and unfamiliar with some of the features. He did a good job of listening to my needs I really love my new 2016 Tucson. Although my salesperson was new and unfamiliar with some of the features. He did a good job of listening to my needs. Towards the end of the process, he had several other clients booked, i did feel rushed. Overall, this dealer does a great job of making the purchase process easy and listening to my needs. More
by mnmonty
Employees Worked With
Chaz Garrett
March 18, 2016
Another new vehicle from Hyundai of Cool Springs I have been a customer of Hyundai of Cool Springs for the past several years. And, I recently returned when it was time to purchase a new car. Frank t I have been a customer of Hyundai of Cool Springs for the past several years. And, I recently returned when it was time to purchase a new car. Frank the owner is extremely customer service oriented which is appreciated. Sales manager Sam is always professional and accommodating. And, we personally ask for Zack Tilley when we come in. We've enjoyed working with Zack for many years and a few new Hyundais. Also have good things to say about their service team. Although reps have come and gone over the years, Frank makes sure he has top knotch people in that department. More
by daneidem
March 16, 2016
GREAT BLUETOOTH KNOWLEDGE I was having issues with my bluetooth device on my Santa Fe. My iPhone contact list needed to be updated and the sound had gotten knocked off of my ca I was having issues with my bluetooth device on my Santa Fe. My iPhone contact list needed to be updated and the sound had gotten knocked off of my car. I pulled into the service department at Cool Springs and they immediately said that Eric was the man. He was excellent on getting me fixed up and on my way in no time. Everything has worked great, since then. More
by Rich47
Employees Worked With
ERIC
