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Hyundai of Cool Springs
Franklin, TN
1,442 Reviews
Hyundai of Cool Springs is the #1 Hyundai dealer in Tennessee. Let our reviews tell you why. We are consistently rated with five stars in sales and service. Our goal is to give you a superb automotive experience. Our large inventory of new vehicles and pre-owned vehicles makes your buying experience simple and fun.
Call today and set up a test drive today! Our excellent customer service does not stop with your purchase. We follow up with a free first scheduled maintenance on your new Hyundai. This is a great opportunity to make sure you are comfortable with your new purchase and have all your questions answered.
Already have the perfect Hyundai? Let us help you take good care of it. Just call or click for an appointment and we will pick up your vehicle within a 15 mile radius, perform all the required maintenance with care and attention, and deliver your vehicle back to you. How easy is that! If you were already planning to be out and about, just drop your car with our Service Department and use our Complimentary Shuttle Service to get your work or shopping done while your vehicle is in good hands. Enjoy the convenience of servicing your car with the neighborhood Hyundai dealer.
We strive to create a family-friendly environment to make your experience with us an enjoyable one. Conveniently located just outside of Nashville, in Franklin TN, we not only serve customers from Cool Springs, Brentwood, Murfreesboro, Columbia and Cookeville, but surrounding areas throughout Middle Tennessee, Alabama and Kentucky as well. Our large selection of new Hyundai vehicles, used Hyundai vehicles, Hyundai Parts and accessories as well as our highly trained Hyundai Service staff makes Hyundai of Cool Springs a one-stop-shop for all your vehicle needs. Our full line of inventory includes the Genesis, Genesis Coupe, Sonata, Sonata Hybrid, Santa Fe, Santa Fe Sport.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
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Showing 1,442 reviews
May 03, 2016
New vehicle It was good experience. The dealer was good . Specially the manager was very prompt about getting things done on timely manner when I had to come seco It was good experience. The dealer was good . Specially the manager was very prompt about getting things done on timely manner when I had to come second time for scratch touch up.Very appreciated. More
by patelujali24
Verified CustomerEmployees Worked With
The manager was very nice., Oscar Benavides
May 03, 2016
SUPER Friendly! I'm from a small town and I am used to dealers I have known for years and years. I walked right in and got the same feeling plus ALOT bigger inventory I'm from a small town and I am used to dealers I have known for years and years. I walked right in and got the same feeling plus ALOT bigger inventory to choose from ! More
by Christy Shore Walker
April 30, 2016
BUYING CAR I came to buy a car and finish buying 2 I think Oscar is or excellent seller and great person. Good price, good service.Highly recommend to someone. I came to buy a car and finish buying 2 I think Oscar is or excellent seller and great person. Good price, good service.Highly recommend to someone. More
by ALLEN
Employees Worked With
Oscar Benavides
April 16, 2016
BUYING A NEW ELANTRA I came in for an oil change for my husband's car and left buying a new car. I was going to make a purchase later on, but decided to look around some. I came in for an oil change for my husband's car and left buying a new car. I was going to make a purchase later on, but decided to look around some. Oscar saw us and began to show us some of the models that we were interested in. Both my husband and myself test drove an Elantra and liked the way it handled. We came back a couple of days later and closed the deal. Oscar set up my bluetooth and showed me how to navigate some of the new features, not found in my other one. Great service and hopefully this will be another great car. More
by puzzle lady
Employees Worked With
Oscar Benavides
April 15, 2016
Thank you! This dealership was awesome and it was not overwhelming and cared truly about customer service! Thank you for helping me to choose the right car and m This dealership was awesome and it was not overwhelming and cared truly about customer service! Thank you for helping me to choose the right car and make sure I am happy even after the purchase has been done and completed! Thank you! More
by jessalynngriffin
Employees Worked With
Corey Carpenter
April 14, 2016
Very happy first time buyer Forget the name of the person who helped me in the finance department but he also did a great job! It was nice that I was able to leave that day with Forget the name of the person who helped me in the finance department but he also did a great job! It was nice that I was able to leave that day with my new car even though I didn't have my down payment on me at the time. More
by cbsmith0216
Employees Worked With
Zack Tilley
April 13, 2016
I can't say enough good things! The car buying process is something I quickly grew to dread after our last experience with another dealer in town. But the team at Hyundai of Cool Spr The car buying process is something I quickly grew to dread after our last experience with another dealer in town. But the team at Hyundai of Cool Springs made all of that dread go away. Craig, the salesman we worked with and Frank, the owner went above and beyond to make sure we were comfortable with our trade-ins and with the cars we were purchasing. Not only did they get us into the reliable cars we were looking for, but they worked with us on getting the money where we needed it to be. Last time we bought a car, we walked away confused and feeling as if we had been ripped off (we were.) This time, we left feeling confident and had no buyer’s remorse the next day. Above all else, Craig and Frank conducted the entire day with the utmost integrity and didn’t make us feel guilted into buying anything or uneasy at any point. I can’t recommend Hyundai of Cool Springs highly enough. More
by bekaheaker
April 13, 2016
Hyundai Tuscan 2016 Overall experience was very good. The dealership allowed us to make multiple overnight test drives with several different vehicles. They were patien Overall experience was very good. The dealership allowed us to make multiple overnight test drives with several different vehicles. They were patient and tolerant as we worked through the selection. More
by trumsey
Employees Worked With
Oscar Benavides
April 13, 2016
Friendly Service on Oil Change and Check-up A few days ago, we made a reservation to have our car serviced at my favorite service department. We pulled in on time and they got right to it. I ind A few days ago, we made a reservation to have our car serviced at my favorite service department. We pulled in on time and they got right to it. I indicated that we were going to be making a couple of trips and that I would appreciate checking everything out. As usual, they not only provided great service, but they washed and vacuumed the car. We were offered a ride to the nearby mall, but we looked and will probably trade in my wife's Hyundai for another one. They take good care of me at this Service Department and I do not feel that they are trying to cheat me on anything. More
by Rich47
Employees Worked With
Micky McGrath
April 12, 2016
Happy Customer Good price. Good service. No surprises when closing with finance.Second lease and they have earned my loyalty. Highly recommend to someone in the mark Good price. Good service. No surprises when closing with finance.Second lease and they have earned my loyalty. Highly recommend to someone in the market for lease. More
by dthimme3
Employees Worked With
Oscar Benavides
