Hyundai of Cool Springs

Recommend Great service highly recommend to friends and family. 2nd car that I have leased here at Hyundai in cool springs. From the first geeting as I got out Great service highly recommend to friends and family. 2nd car that I have leased here at Hyundai in cool springs. From the first geeting as I got out of my car to the last meeting of giving me the new car--top service. More

Poor service never was able to speak to my service representative. I called multiple times and never received a return phone call. Once they have your car, your a never was able to speak to my service representative. I called multiple times and never received a return phone call. Once they have your car, your at their mercy. All the more reason to go back to Lexus More

Above and beyond I came in 30 minutes before close and Karl was very helpful answering my questions and sticking with me well after close. I took delivery the next da I came in 30 minutes before close and Karl was very helpful answering my questions and sticking with me well after close. I took delivery the next day which happened to be Karl's day off. He came in on his off day and walked me through the final items before taking delivery. Karl went above and beyond. More

Awesome Car Buying Experience I had actually been looking for a certified used car with specific options and was what I expected when we pulled into the lot at Hyundai of Cool Spri I had actually been looking for a certified used car with specific options and was what I expected when we pulled into the lot at Hyundai of Cool Springs. I knew I wanted a Hyundai because we already own one and it is an excellent product. The salesperson and staff that we met were very friendly, knowledgeable, attentive and customer service oriented. Oscar listened to my requests for specific options and made me a super great offer on a new car with all the options I asked for. The purchasing process with Josh was pleasant, well organized and timely. I am thrilled with the beautiful new Veloster and the excellent service after the sale. It was one of the most pleasant, efficient and simple dealership car purchases I have ever experienced. Great product, great buying experience, great service. More

This is the way I like buying a new car After test driving and researching for a new vehicle, I decided on a 2016 Tucson SE. I used the internet to search the inventories of Hyundai dealers After test driving and researching for a new vehicle, I decided on a 2016 Tucson SE. I used the internet to search the inventories of Hyundai dealers within 100 miles of my home. I then emailed three dealers about four vehicles with features nearest to those I wanted. I asked for quotes from each. Of all of the sales staff I dealt with, Oscar Benavides of Hyundai of Cool Springs was the most accommodating. Even after I asked for re-quotes, because I sold my intended trade-in to a private party, Oscar provided me a new quote quickly and accurately. I was very pleased with Oscar’s effort in working with me toward the purchase of my new vehicle. I was able to negotiate the entire deal via email and telephone. I did not visit this dealership until the day I bought the car at the negotiated price. However, I will have to say I didn’t like Hyundai of Cool Springs website. Of all the websites I used theirs was one of the more difficult ones. The inventory search options were very limited. I could only limit search by model, exterior color and price range. It would have been nice to have limited the search with Trims and distinctive options. I had to drill down to the image of the window sticker to check for the options I wanted (e.g. power seat). Other Hyundai dealer websites had these search features plus had a link to the window sticker image in the search results. More

Great car great dealership Hyundai makes very solid vehicles and the Cool Springs dealership has captured the essence of what the car buying experience should be: Helpful, fair, Hyundai makes very solid vehicles and the Cool Springs dealership has captured the essence of what the car buying experience should be: Helpful, fair, and honest. I have yet to meet someone there I didn't like or trust. More

new elantra We made an appointment to meet with Karl, after looking at cars online. We were greeted by the staff and Karl sat down with us and made us feel comfo We made an appointment to meet with Karl, after looking at cars online. We were greeted by the staff and Karl sat down with us and made us feel comfortable. We toured the lot for him to get a feel for what we liked and showed us multiple options. There was never any pressure, just the right amount of discussion and assistance from other staff. We are very happy with our purchase, although ours kids are a little jealous! Thanks for taking the stress out of this purchase. More

Detailing Your detailing and vehicle preparation practices need to be reviewed. On a brand new vehicle no details can be missed no matter how small. Vehicles re Your detailing and vehicle preparation practices need to be reviewed. On a brand new vehicle no details can be missed no matter how small. Vehicles represent a major investment for families today. More

Best Car Purchase Experience Hyundai of Cool Springs offers a professional and pleasant car buying experience coupled with fair pricing and full disclosure. I never felt pressur Hyundai of Cool Springs offers a professional and pleasant car buying experience coupled with fair pricing and full disclosure. I never felt pressured or manipulated. All information was readily available; all questions were promptly and thoroughly answered. A co-worker of mine has purchased cars from Hyundai of Cool Springs as well and feels the same way. I look forward to a long term relationship with Hyundai of Cool Springs for service and future purchases. More

Sonata I enjoyed working with Thomas to purchase my new vehicle. The dealership was well staffed on a Saturday afternoon and everyone was very helpful and w I enjoyed working with Thomas to purchase my new vehicle. The dealership was well staffed on a Saturday afternoon and everyone was very helpful and willing to understand our needs and get us the vehicle we wanted even though it did not come from their lot. More