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Hyundai of Cool Springs
Franklin, TN
1,442 Reviews
Hyundai of Cool Springs is the #1 Hyundai dealer in Tennessee. Let our reviews tell you why. We are consistently rated with five stars in sales and service. Our goal is to give you a superb automotive experience. Our large inventory of new vehicles and pre-owned vehicles makes your buying experience simple and fun.
Call today and set up a test drive today! Our excellent customer service does not stop with your purchase. We follow up with a free first scheduled maintenance on your new Hyundai. This is a great opportunity to make sure you are comfortable with your new purchase and have all your questions answered.
Already have the perfect Hyundai? Let us help you take good care of it. Just call or click for an appointment and we will pick up your vehicle within a 15 mile radius, perform all the required maintenance with care and attention, and deliver your vehicle back to you. How easy is that! If you were already planning to be out and about, just drop your car with our Service Department and use our Complimentary Shuttle Service to get your work or shopping done while your vehicle is in good hands. Enjoy the convenience of servicing your car with the neighborhood Hyundai dealer.
We strive to create a family-friendly environment to make your experience with us an enjoyable one. Conveniently located just outside of Nashville, in Franklin TN, we not only serve customers from Cool Springs, Brentwood, Murfreesboro, Columbia and Cookeville, but surrounding areas throughout Middle Tennessee, Alabama and Kentucky as well. Our large selection of new Hyundai vehicles, used Hyundai vehicles, Hyundai Parts and accessories as well as our highly trained Hyundai Service staff makes Hyundai of Cool Springs a one-stop-shop for all your vehicle needs. Our full line of inventory includes the Genesis, Genesis Coupe, Sonata, Sonata Hybrid, Santa Fe, Santa Fe Sport.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
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Showing 1,442 reviews
July 08, 2016
Great dealership! I had a great car buying experience. From the moment we walked in, we were greeted with friendly faces and offers of water. I had set up an appointm I had a great car buying experience. From the moment we walked in, we were greeted with friendly faces and offers of water. I had set up an appointment with Oscar and he was ready for me with some options. He asked all the right questions and went above and beyond to get me into the perfect car. I will for sure be recommending this dealership (and Oscar) to all my friends and family. More
by allana.riccio
Verified CustomerEmployees Worked With
Oscar Benavides
July 07, 2016
Routine I enjoyed the process but was disappointed that the car didn't have cruise control. I had asked Oscar if it had cruise control and he responded, "yes" I enjoyed the process but was disappointed that the car didn't have cruise control. I had asked Oscar if it had cruise control and he responded, "yes". But the car doesn't have cruise control. Other than that inconvenience, I'd say everything was great. More
by vilovieta
Employees Worked With
Oscar Benavides
July 07, 2016
2 thumbs up We love our Santa Fe. We can't wait to use it for vacation! Thank you guys so much for getting us in the vehicle we needed. We love our Santa Fe. We can't wait to use it for vacation! Thank you guys so much for getting us in the vehicle we needed. More
by proudeodwife13
July 03, 2016
Cool Springs Hyundai - Easiest car purchase ever! In June, we decided to trade our Honda Odyssey. We did lots of research and were impressed with Hyundai's warranties. We drove an Elantra but after d In June, we decided to trade our Honda Odyssey. We did lots of research and were impressed with Hyundai's warranties. We drove an Elantra but after driving the bigger, roomy Sonata, we were intrigued. Our salesperson was patient, humorous, knowledgeable and low-pressure. He was very detailed in showing us the features of the car. Once we decided to buy, the process was easy and haggling was painless. We feel we recieved a very fair trade-in price on our van. The 0% financing was too tempting to pass up and soon, we were driving home in our new car. More
by tdcurrey
Employees Worked With
Zack Tilley
June 25, 2016
great place to purchase a car Oscar Benavides needs to get a raise he is the epitome of what a salesman should be, a total professional., Joshua green also is a great professional, Oscar Benavides needs to get a raise he is the epitome of what a salesman should be, a total professional., Joshua green also is a great professional, very helpful down to earth people iam totally please to have done business with them. More
by elmerguillen90
Employees Worked With
Joshua green, Oscar Benavides
June 25, 2016
Pleased did not get the car I really wanted. It does not have programmable seat settings or lumbar on passengers side. Was told I was getting that and I didn' did not get the car I really wanted. It does not have programmable seat settings or lumbar on passengers side. Was told I was getting that and I didn't check to be sure I did More
by ncljland
June 23, 2016
Happy Customer I am very pleased with my car buying experience at Hyundai of Cool Springs. I am delighted with the used car I purchased and the sales reps were great I am very pleased with my car buying experience at Hyundai of Cool Springs. I am delighted with the used car I purchased and the sales reps were great. Matthew Jackson in particular was extremely responsive as we communicated back and forth several times via email over the course of 2-3 days from the time we first met to the final purchase decision. More
by JillR
Employees Worked With
Oscar Benavides, Matt Jackson
June 22, 2016
Santa Fe sports SUV 2017 Santa Fe sports 2017 SUV is awesome! And I got the best deal. Sales team is very co-operative. I would like to recommend my friends Santa Fe sports 2017 SUV is awesome! And I got the best deal. Sales team is very co-operative. I would like to recommend my friends More
by chandanjumde
June 17, 2016
Very Professional Staff Leasing a vehicle from Craig Francis and the others at Hyundai of Cool Springs was a pleasant experience. They were upfront about all the options and Leasing a vehicle from Craig Francis and the others at Hyundai of Cool Springs was a pleasant experience. They were upfront about all the options and did not play games like most car dealerships do. More
by User-d4978984b1
Employees Worked With
Zack Tilley, Craig Francis
June 13, 2016
Great experience My car buying process was amazing. I'm so glad to be driving my new Hyundai! Appreciated the welcoming from the employees were laid back and got treat My car buying process was amazing. I'm so glad to be driving my new Hyundai! Appreciated the welcoming from the employees were laid back and got treated like family. More
by austinwilliams50
