Hyundai of Cool Springs

Very happy! Friendly & knowledgeable sales staff. Cory went out of his way to get me what I was looking for at the price I wanted to pay! Friendly & knowledgeable sales staff. Cory went out of his way to get me what I was looking for at the price I wanted to pay! More

Excellent purchasing experience Oscar Benavides' sales style of offering a fair price immediately was very much appreciated. Although I negotiate contracts for a living I do not wish Oscar Benavides' sales style of offering a fair price immediately was very much appreciated. Although I negotiate contracts for a living I do not wish to negotiate for hours when buying a car and a fair profit margin to the dealership and manufacturer is understandable. Additionally, he listed to our needs/wants and steered us to the right options package. Mark Salvino made the finance experience painless, which I cannot say occurs at other dealerships. He presented the add-on services without any pressure, which was greatly appreciated, and explained the benefits of each package. Overall it was one of the best car purchasing experiences I have ever had. More

2017 Elantra I love my car! I will return for my next vehicle and recommend this location to others. The staff was very patient with me and my wants and needs in p I love my car! I will return for my next vehicle and recommend this location to others. The staff was very patient with me and my wants and needs in price More

Great I had a great experience. I'm not one who likes to shop for cars because of the mystery behind the price of a car I think Oscar Benavides did a great I had a great experience. I'm not one who likes to shop for cars because of the mystery behind the price of a car I think Oscar Benavides did a great job to di-mystified the process. Thank you. More

Impressive Service Leads to Customer Loyalty This Accent is our 3rd Hyundai purchase. The other 2 were Elantras. Obviously I have a preference for Hyundai craftmanship and design. Great value. I This Accent is our 3rd Hyundai purchase. The other 2 were Elantras. Obviously I have a preference for Hyundai craftmanship and design. Great value. I like the sensitive little extras that are added. Others appreciate Hyundai as well indicated by the number being seen on roadways. I like this dealership. Representatives there are professional, friendly, caring, trustworthy, and helpful. Also, the sales staff have provided fair pricing for our purchases. Feels like family. Thank you Hyundai for your all round thoughtfulness, which I think goes beyond "good marketing". I'm a happy, loyal Hyundai customer and Cool Springs Hyundai is my dealership. Best regards and keep up the good work! More

Third times the charm... just like the first two! 5.0 star rating 9/1/2016 We purchased a brand new top-of-the line Equus on August 23rd, which was our third new car purchased from Hyundai of Co 5.0 star rating 9/1/2016 We purchased a brand new top-of-the line Equus on August 23rd, which was our third new car purchased from Hyundai of Cool Springs. Why do we keep coming back? Because of the sales staff, service advisers, and everyone else. The way they treat their customers is unlike any other dealer I've ever dealt with, and I'm nearly 60 years old! It all starts with the "I want your business now and in the future" credo of the General Manager Frank, and he's proven it to me over and over again, and that filters down to everyone else there. The two salesman we dealt with, Craig and Grant, were exceptional, and when the Sales Manager Jason stepped in at Frank's request, it got even better! No pressure, just a friendly "we want you to be happy and get what you want" (we were debating which model to get, a Genesis or the Equus). We got another exceptional deal with no negotiation whatsoever. The deal was written up, and the finance guy Mark (super nice!), who we've dealt with before, got us in and out quickly (we paid cash), and the car is the nicest we've ever owned(and driven or ridden in for that matter)! It's great to know that the most expensive car we've ever bought will be serviced by their top-notch service department, who have proven themselves repeatedly with their work on our other two Hyundais over the last three+ years. Appointments are made and kept, and they've always done it right the first time. As a former "Nissan guy", I can now say I'm a "Hyundai guy"... but to be more accurate, a "Hyundai of Cool Springs guy". I'd recommend them to anyone without hesitation. More

Sonata Review My experience was great. Josh approached my father and I right when we walked in. He listened to what we were interested in and showed us some various My experience was great. Josh approached my father and I right when we walked in. He listened to what we were interested in and showed us some various options. He was informative and took the time to help me get my car set up. More

ANOTHER GOOD SERVICE CALL EXPERIENCE James Falcone was my contact service representative this morning, whenever i brought my car in to have it serviced. Besides changing the oil and filte James Falcone was my contact service representative this morning, whenever i brought my car in to have it serviced. Besides changing the oil and filter, I was experiencing a windshield washer fluid leak. They took us to the nearby mall while our car was being serviced. James called and said that we needed to change a couple of filters and gave the the price, which I said ok. When we got back to the dealership, our car was ready and had also been washed, which is a nice touch. They had found the leakage problem and also gave me some information on my tires, that was requested. James was very good and this was a good experience. More

Paul A. Great experience. Oscar did it all. He answered all our questions and explained features. Finance manager was professional and offered extended warran Great experience. Oscar did it all. He answered all our questions and explained features. Finance manager was professional and offered extended warranty, which we purchased. More

Top Notch Service Hyundai Cool Springs was beyond professional and a wonderful experience. I would highly recommend them to anyone interested in looking to purchase or Hyundai Cool Springs was beyond professional and a wonderful experience. I would highly recommend them to anyone interested in looking to purchase or lease a new or used car. I've never really enjoyed the downtown Nashville Hyundai service center, so I'm excited to take my car here for service even if it's out of the way for me. More