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Hyundai of Cool Springs
Franklin, TN
1,443 Reviews
Hyundai of Cool Springs is the #1 Hyundai dealer in Tennessee. Let our reviews tell you why. We are consistently rated with five stars in sales and service. Our goal is to give you a superb automotive experience. Our large inventory of new vehicles and pre-owned vehicles makes your buying experience simple and fun.
Call today and set up a test drive today! Our excellent customer service does not stop with your purchase. We follow up with a free first scheduled maintenance on your new Hyundai. This is a great opportunity to make sure you are comfortable with your new purchase and have all your questions answered.
Already have the perfect Hyundai? Let us help you take good care of it. Just call or click for an appointment and we will pick up your vehicle within a 15 mile radius, perform all the required maintenance with care and attention, and deliver your vehicle back to you. How easy is that! If you were already planning to be out and about, just drop your car with our Service Department and use our Complimentary Shuttle Service to get your work or shopping done while your vehicle is in good hands. Enjoy the convenience of servicing your car with the neighborhood Hyundai dealer.
We strive to create a family-friendly environment to make your experience with us an enjoyable one. Conveniently located just outside of Nashville, in Franklin TN, we not only serve customers from Cool Springs, Brentwood, Murfreesboro, Columbia and Cookeville, but surrounding areas throughout Middle Tennessee, Alabama and Kentucky as well. Our large selection of new Hyundai vehicles, used Hyundai vehicles, Hyundai Parts and accessories as well as our highly trained Hyundai Service staff makes Hyundai of Cool Springs a one-stop-shop for all your vehicle needs. Our full line of inventory includes the Genesis, Genesis Coupe, Sonata, Sonata Hybrid, Santa Fe, Santa Fe Sport.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
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Showing 1,443 reviews
August 25, 2016
Sonata Review My experience was great. Josh approached my father and I right when we walked in. He listened to what we were interested in and showed us some various My experience was great. Josh approached my father and I right when we walked in. He listened to what we were interested in and showed us some various options. He was informative and took the time to help me get my car set up. More
by kaitiemcdonald
Verified Customer
August 18, 2016
ANOTHER GOOD SERVICE CALL EXPERIENCE James Falcone was my contact service representative this morning, whenever i brought my car in to have it serviced. Besides changing the oil and filte James Falcone was my contact service representative this morning, whenever i brought my car in to have it serviced. Besides changing the oil and filter, I was experiencing a windshield washer fluid leak. They took us to the nearby mall while our car was being serviced. James called and said that we needed to change a couple of filters and gave the the price, which I said ok. When we got back to the dealership, our car was ready and had also been washed, which is a nice touch. They had found the leakage problem and also gave me some information on my tires, that was requested. James was very good and this was a good experience. More
by Rich47
Employees Worked With
james falcone
August 16, 2016
Paul A. Great experience. Oscar did it all. He answered all our questions and explained features. Finance manager was professional and offered extended warran Great experience. Oscar did it all. He answered all our questions and explained features. Finance manager was professional and offered extended warranty, which we purchased. More
by arbo12
Employees Worked With
Deanna Smith, Oscar Benavides
August 12, 2016
Top Notch Service Hyundai Cool Springs was beyond professional and a wonderful experience. I would highly recommend them to anyone interested in looking to purchase or Hyundai Cool Springs was beyond professional and a wonderful experience. I would highly recommend them to anyone interested in looking to purchase or lease a new or used car. I've never really enjoyed the downtown Nashville Hyundai service center, so I'm excited to take my car here for service even if it's out of the way for me. More
by meghan715
August 11, 2016
Great guys Both Mark & Oscar took care of me buying a car a pleasant experience. Oscar covered two different cars I was looking at and Mark worked and got me a b Both Mark & Oscar took care of me buying a car a pleasant experience. Oscar covered two different cars I was looking at and Mark worked and got me a better interest rate on my new Hyundi Elantra More
by kirkdoffer8
August 11, 2016
2016 Craig Francis was an outstanding salesperson and treated my wife and I with the up most respect. The finance staff were very helpful as well. Craig Francis was an outstanding salesperson and treated my wife and I with the up most respect. The finance staff were very helpful as well. More
by glenray
Employees Worked With
Craig Francis
August 09, 2016
Elantra review cool springs tenn Great experience buying car at cool springs. Oscar was great. My sister and her family have bought 4 Hyundai cars in less than ten years. Previously o Great experience buying car at cool springs. Oscar was great. My sister and her family have bought 4 Hyundai cars in less than ten years. Previously owned a Honda. More
by brenda.g.williams
Employees Worked With
Finance mgr., Oscar Benavides
August 09, 2016
Cool Springs Outstanding service. Oscar was the best salesperson I have ever encountered at a dealership. I was at the Cookville dealership the day before and had Outstanding service. Oscar was the best salesperson I have ever encountered at a dealership. I was at the Cookville dealership the day before and had a really bad experience. Oscar went above and beyond in every way. More
by wes.gambleiv
Employees Worked With
Oscar Benavides
August 07, 2016
New car purchase Had a professional and speedy experience with all parties involved. Came back for purchase after visiting the dealership 4 weeks prior. Thanks for t Had a professional and speedy experience with all parties involved. Came back for purchase after visiting the dealership 4 weeks prior. Thanks for the great service. More
by holdem69
Employees Worked With
Zack Tilley
August 05, 2016
My Review I was set on another brand but decided on Hyundai because of the service department reviews. That is very important to single women who depend on qua I was set on another brand but decided on Hyundai because of the service department reviews. That is very important to single women who depend on quality service. More
by sharony0
Employees Worked With
Corey Carpenter, Karl Willadsen
