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Hyundai of Cool Springs
Franklin, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
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Showing 1,443 reviews
Best dealership ever! Oscar was great!! Very funny and personable! Usually dealerships are extremely pushy and you feel overwelmed but it really felt like a family environm Oscar was great!! Very funny and personable! Usually dealerships are extremely pushy and you feel overwelmed but it really felt like a family environment. I forgot the accountants name but he was hilarious too! More
Excellent purchasing experience Oscar Benavides' sales style of offering a fair price immediately was very much appreciated. Although I negotiate contracts for a living I do not wish Oscar Benavides' sales style of offering a fair price immediately was very much appreciated. Although I negotiate contracts for a living I do not wish to negotiate for hours when buying a car and a fair profit margin to the dealership and manufacturer is understandable. Additionally, he listed to our needs/wants and steered us to the right options package. Mark Salvino made the finance experience painless, which I cannot say occurs at other dealerships. He presented the add-on services without any pressure, which was greatly appreciated, and explained the benefits of each package. Overall it was one of the best car purchasing experiences I have ever had. More
2017 Elantra I love my car! I will return for my next vehicle and recommend this location to others. The staff was very patient with me and my wants and needs in p I love my car! I will return for my next vehicle and recommend this location to others. The staff was very patient with me and my wants and needs in price More
Very happy! Friendly & knowledgeable sales staff. Cory went out of his way to get me what I was looking for at the price I wanted to pay! Friendly & knowledgeable sales staff. Cory went out of his way to get me what I was looking for at the price I wanted to pay! More
Good service with cool spring I was very satisfied with staffs of dealership. I will recommend this dealership to my friend if they want to buy new car. Thank you Oscar. I was very satisfied with staffs of dealership. I will recommend this dealership to my friend if they want to buy new car. Thank you Oscar. More
Salesmen I don't even like salesmen but Oscar was totally different. He proved to be a pleasure to deal with and treated us very personable. would go back in a I don't even like salesmen but Oscar was totally different. He proved to be a pleasure to deal with and treated us very personable. would go back in a heart beat to deal with him. More
Good experience My experience at hyndai of cool springs was professional and efficient. We viewed only cars I wanted and price matched them. The test drive helped. I' My experience at hyndai of cool springs was professional and efficient. We viewed only cars I wanted and price matched them. The test drive helped. I'm glad I got exactly the vehicle I wanted. More
Great I had a great experience. I'm not one who likes to shop for cars because of the mystery behind the price of a car I think Oscar Benavides did a great I had a great experience. I'm not one who likes to shop for cars because of the mystery behind the price of a car I think Oscar Benavides did a great job to di-mystified the process. Thank you. More
Third times the charm... just like the first two! 5.0 star rating 9/1/2016 We purchased a brand new top-of-the line Equus on August 23rd, which was our third new car purchased from Hyundai of Co 5.0 star rating 9/1/2016 We purchased a brand new top-of-the line Equus on August 23rd, which was our third new car purchased from Hyundai of Cool Springs. Why do we keep coming back? Because of the sales staff, service advisers, and everyone else. The way they treat their customers is unlike any other dealer I've ever dealt with, and I'm nearly 60 years old! It all starts with the "I want your business now and in the future" credo of the General Manager Frank, and he's proven it to me over and over again, and that filters down to everyone else there. The two salesman we dealt with, Craig and Grant, were exceptional, and when the Sales Manager Jason stepped in at Frank's request, it got even better! No pressure, just a friendly "we want you to be happy and get what you want" (we were debating which model to get, a Genesis or the Equus). We got another exceptional deal with no negotiation whatsoever. The deal was written up, and the finance guy Mark (super nice!), who we've dealt with before, got us in and out quickly (we paid cash), and the car is the nicest we've ever owned(and driven or ridden in for that matter)! It's great to know that the most expensive car we've ever bought will be serviced by their top-notch service department, who have proven themselves repeatedly with their work on our other two Hyundais over the last three+ years. Appointments are made and kept, and they've always done it right the first time. As a former "Nissan guy", I can now say I'm a "Hyundai guy"... but to be more accurate, a "Hyundai of Cool Springs guy". I'd recommend them to anyone without hesitation. More
Impressive Service Leads to Customer Loyalty This Accent is our 3rd Hyundai purchase. The other 2 were Elantras. Obviously I have a preference for Hyundai craftmanship and design. Great value. I This Accent is our 3rd Hyundai purchase. The other 2 were Elantras. Obviously I have a preference for Hyundai craftmanship and design. Great value. I like the sensitive little extras that are added. Others appreciate Hyundai as well indicated by the number being seen on roadways. I like this dealership. Representatives there are professional, friendly, caring, trustworthy, and helpful. Also, the sales staff have provided fair pricing for our purchases. Feels like family. Thank you Hyundai for your all round thoughtfulness, which I think goes beyond "good marketing". I'm a happy, loyal Hyundai customer and Cool Springs Hyundai is my dealership. Best regards and keep up the good work! More