Hyundai of Cool Springs

A Friendly place to buy a car Hyundai is a very good place to do business. Their first and foremost concern is with the customer and they have demonstrated such in the past. I wou Hyundai is a very good place to do business. Their first and foremost concern is with the customer and they have demonstrated such in the past. I would gladly recommend this dealership to anyone. More

Excellent Customer Service I was being blessed with a new car by my dying grandfather, and Oscar was willing to help. He took a very hard life situation, and a very sad moment, I was being blessed with a new car by my dying grandfather, and Oscar was willing to help. He took a very hard life situation, and a very sad moment, and turned it into a pleasant experience. Thank you Oscar for your professionalism, your sympathy, and your willingness to go the extra mile to make sure that everything I wanted in a brand new car was delivered promptly. With Oscar's help, I found the perfect car; yet I wanted a different color; he promptly called the sister dealerships and found a car that would suit my color and needs. The car was delivered within days and Oscar took the time to explain every fine detail about the car. I have never had a car buying experience quite like this, and I am so thrilled with the outcome. We will definitely be back. More

Excellent Overall experience was Exceptional. I've bought over 100 cars in my life time, and Cool Springs Hyundai is probably the best dealership I have worked Overall experience was Exceptional. I've bought over 100 cars in my life time, and Cool Springs Hyundai is probably the best dealership I have worked with. More

Slow email questions response from internet sales unit Its over one day still no response after email sent, salesman communication skill needs to improve. I didn't encounter friendly Customer service wit Its over one day still no response after email sent, salesman communication skill needs to improve. I didn't encounter friendly Customer service with this gentleman. More

Very Pleased Very pleased. Loved my last Santa Fe and after some repair and maintenance and over 100,000 miles decided to lease a new Santa Fe. Thank You Very pleased. Loved my last Santa Fe and after some repair and maintenance and over 100,000 miles decided to lease a new Santa Fe. Thank You More

Pleasant Experience Oscar was a very nice guy and a good salesman. He put me in the car that was just right for me. Would highly recommend him. Oscar was a very nice guy and a good salesman. He put me in the car that was just right for me. Would highly recommend him. More

Unprecedented professionalism Hyundai of Cool Springs is the most efficient and professional dealership I have ever worked with. They were very informed on their vehicles and liste Hyundai of Cool Springs is the most efficient and professional dealership I have ever worked with. They were very informed on their vehicles and listened to my needs as a customer. Once they found me the exact vehicle I was looking for they were incredibly professional and amicable to finding the best deal for both parties possible. I can't say enough about how great an experience it was. More

Great Experience Pleased with the professional and courteous service we received yesterday. We were in a bind on a Sunday evening, by discovering my daughter's car had Pleased with the professional and courteous service we received yesterday. We were in a bind on a Sunday evening, by discovering my daughter's car had no working brake lights. We tried to replace the bulbs and fuse ourselves that night, but they still would not work. We called Hyundai of Cool Springs on Monday morning and brought the car in with no appointment. The service dept was very busy and had a full load that day. I explained my daughter was having to drive back to college that day, and we would need the car back whether it was fixed or not, but would appreciate anything they could do to see what the problem was quickly. Three hours later, they called and had found the brake switch was bad, replaced the switch and bulbs and got her on the road at lunchtime. She made it back to her college before dark, in a working, safe vehicle, which alleviated a lot of stress on her parents! Can't thank Mike Pierce and Eric Warner enough for helping us out in a precarious situation, so quickly. More

New Hyundai Santa Fe Second time buying a car from this dealership. Great staff and excellent service from everyone. I will be with this dealership for a long time. Very h Second time buying a car from this dealership. Great staff and excellent service from everyone. I will be with this dealership for a long time. Very happy with my New Santa Fe! More