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Hyundai of Cool Springs
Franklin, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
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Showing 1,443 reviews
Great Salesman and Loan Manager Craig and Mark were great. They explained everything to me very throughly and took the time needed for me to be completely taken care of. Thank you! Craig and Mark were great. They explained everything to me very throughly and took the time needed for me to be completely taken care of. Thank you! More
Hyundai buying experience review Oscar the salesman was great and very professional and helpful--big personality! The manager was very kind and friendly to my husband and me also, an Oscar the salesman was great and very professional and helpful--big personality! The manager was very kind and friendly to my husband and me also, and we were equally pleased by the professional yet friendly way our payment and service options were explained to us in the "business" department, although we do not remember that gentleman's name. More
A Great Team Who Made Leasing a Car Fun Yesterday, I leased a scarlet red 2017 Hyundai Sonata Sport Turbo. What a great car! I had previously had a great sports car with a lot of power and t Yesterday, I leased a scarlet red 2017 Hyundai Sonata Sport Turbo. What a great car! I had previously had a great sports car with a lot of power and terrific handling. I thought I wouldn't find a car in my price range that I would love, but the guys at HCS found me the perfect car. Joe (the salesman) was absolutely lovely to work with. No pressure, just a great listener who matched me with my ideal car. He was kind and knowledgeable and there to help me. Jean Curtis, the manager, was a lot of fun to negotiate with. Charming and funny, he never gave me that annoyed feeling that one sometimes gets in this process, feeling like a dealer is pressuring you to sign off now, and at a high price. Of course he made it clear he wanted me to lease the car that day, but he was friendly. He worked hard to get me to the price I was comfortable with and was more than generous with my trade. Mark, in finance, explained all of the paperwork and made the process as quick, clear, and painless as possible. Finally, Craig (another salesman) was terrific to work with on showing me all of the features and fun gadgets in my car. He was knowledgeable and efficient and completely hilarious! I highly recommend the team at Hyundai Cool Springs. Thanks, guys!!! More
Outstanding Customer Seevice Corey was an awesome salesperson and did an overall excellent job with us. I will definitely send customers his way. He took his time with us and ensu Corey was an awesome salesperson and did an overall excellent job with us. I will definitely send customers his way. He took his time with us and ensured all our questions and concerns were addressed. More
Excellent I have bought 4 Sonatas at this dealership and my experience could not have been better. These guys are so very easy to work with, so well mannered a I have bought 4 Sonatas at this dealership and my experience could not have been better. These guys are so very easy to work with, so well mannered and respectful, that it takes ones mind off the fact so much money is involved. An excellent experience. More
Easy Car Buying Experience My trip to Cool Springs Hyundai was a simple, pleasant one. Staff was very friendly, knowledgeable and met my needs without trying to "upgrade" my pu My trip to Cool Springs Hyundai was a simple, pleasant one. Staff was very friendly, knowledgeable and met my needs without trying to "upgrade" my purchase to something I didn't need. More
New Car Buying Experience Excellent customer service, Friendly staff, Very thorough in assisting through out car buying experience in answering the questions of financing, main Excellent customer service, Friendly staff, Very thorough in assisting through out car buying experience in answering the questions of financing, maintenance and finding the perfect car that would be good fit More
Good Experience My experience in Leasing this Vehicle was very pleasant, very little haggling about the lease price. The car was delivered when promised, and all func My experience in Leasing this Vehicle was very pleasant, very little haggling about the lease price. The car was delivered when promised, and all functions of the car were thoroughly explained to me. More
My second purchase within 3 days I had looked online at the Veloster and knew this is what I wanted. The car is more than what I expected. I received a fair and good trade in for my J I had looked online at the Veloster and knew this is what I wanted. The car is more than what I expected. I received a fair and good trade in for my Jeep I traded and the entire experience exceeded my expectations. More
Not a happy person I returned the car. They wasted a lot of my time and lacked communication. All I wanted was a simple yes or no and they kept dragging it out. I returned the car. They wasted a lot of my time and lacked communication. All I wanted was a simple yes or no and they kept dragging it out. More