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Hyundai of Cool Springs

Franklin, TN

Overview
Employees
Reviews
Vehicles
4.7
1,442 Reviews
Hyundai of Cool Springs is the #1 Hyundai dealer in Tennessee. Let our reviews tell you why. We are consistently rated with five stars in sales and service. Our goal is to give you a superb automotive experience. Our large inventory of new vehicles and pre-owned vehicles makes your buying experience simple and fun. Call today and set up a test drive today! Our excellent customer service does not stop with your purchase. We follow up with a free first scheduled maintenance on your new Hyundai. This is a great opportunity to make sure you are comfortable with your new purchase and have all your questions answered. Already have the perfect Hyundai? Let us help you take good care of it. Just call or click for an appointment and we will pick up your vehicle within a 15 mile radius, perform all the required maintenance with care and attention, and deliver your vehicle back to you. How easy is that! If you were already planning to be out and about, just drop your car with our Service Department and use our Complimentary Shuttle Service to get your work or shopping done while your vehicle is in good hands. Enjoy the convenience of servicing your car with the neighborhood Hyundai dealer. We strive to create a family-friendly environment to make your experience with us an enjoyable one. Conveniently located just outside of Nashville, in Franklin TN, we not only serve customers from Cool Springs, Brentwood, Murfreesboro, Columbia and Cookeville, but surrounding areas throughout Middle Tennessee, Alabama and Kentucky as well. Our large selection of new Hyundai vehicles, used Hyundai vehicles, Hyundai Parts and accessories as well as our highly trained Hyundai Service staff makes Hyundai of Cool Springs a one-stop-shop for all your vehicle needs. Our full line of inventory includes the Genesis, Genesis Coupe, Sonata, Sonata Hybrid, Santa Fe, Santa Fe Sport.
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201 Comtide Court

Franklin, TN

37067

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Showing 1,442 reviews

February 05, 2023

My experience with Rahsaan was outstanding! He was very reasonable, easy to talk to, and very professional. I am SO happy with my new car!! I highly recommend Rahsaan and Hyundai Cool Springs!! More

by Mia D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad, Brandon Alexander, Rahsaan Robinson
Report | Print
Feb 07, 2023 -

Hyundai of Cool Springs responded

Hi Mia, thank you so much for your kind words about your experience here at Hyundai of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

February 03, 2023

Honest in what the say and quick with the paperwork. I will be back in the future. More

by Davidsisk525
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Salvino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sonny Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Alexander
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Feb 03, 2023 -

Davidsisk525 responded

Awesome place to do business with

January 30, 2023

An easy transaction. Good car at a good price. Rashaan made sure I was happy and a valued customer. More

by Hweant
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rahsaan Robinson
Report | Print
Feb 02, 2023 -

Hyundai of Cool Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Hyundai of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

Feb 02, 2023 -

Hweant responded

I gave your dealership a good review because I didn’t want a bad review to reflect poorly on Rahsaan. I thought he did a good job. Throughout the sales process I was told that even though my car had been a loaner that it was a “new car”. “It has never been titled so we treat it like a new car”. Then at the very end you denied me a military discount because “it’s a loaner”. That left a very bad taste in my mouth and you can probably tell I’m not over it.

January 30, 2023

Sonny is the best! We felt welcomed, listened to, and taken care of in the best way. Sonny made sure we understood everything about the Tucson we purchased and walk More

by mindy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Salvino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sonny Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Helm
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Feb 02, 2023 -

Hyundai of Cool Springs responded

Mindy, we're glad to hear our staff took such great care of you! Here at Hyundai of Cool Springs we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

January 29, 2023

Excellent person to make my buying experience pleasant and smooth. Will definitely recommend him to friends and family. More

by Catera4lcd@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sonny Farmer
Report | Print
Jan 31, 2023 -

Hyundai of Cool Springs responded

Hello, thank you so much for your feedback about Hyundai of Cool Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! If you have any further questions, please give us a call. We're always happy to help!

January 27, 2023

What a pleasure working with Sonny! Very personable and knowledgeable! Explained everything in detail. Made this whole buying a pre owned vehicle a great experience! I would highly reco More

by mooey2308
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sonny Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad
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Jan 30, 2023 -

Hyundai of Cool Springs responded

Hi, thank you so much for your feedback about Hyundai of Cool Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

January 22, 2023

Sonny was amazing! Came in on his day off just to help me and worked to make sure I got the best deal possible. Best experience buying a car I’ve ever had! More

by sabrinapaxton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sonny Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2023 -

Hyundai of Cool Springs responded

Hello, it really means a lot to us that you took the time to write such a positive review about Hyundai of Cool Springs so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

January 20, 2023

Everyone was great and easy to work with, I would definitely recommend anyone looking for a new vehicle to come see Sonny. More

by reroberson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Salvino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Fagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sonny Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2023 -

Hyundai of Cool Springs responded

Hi Reroberson, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Hyundai of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

January 20, 2023

Jimmie and Chance did a great job of getting servicing my vehicle. Everything was completed in a timely manner More

by mimi53.dm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmie Cummings
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Jan 23, 2023 -

Hyundai of Cool Springs responded

Hi, thank you so much for your feedback about Hyundai of Cool Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

January 18, 2023

Sonny and Mark allowed me to come in and process my paperwork right before closing. they were both very kind and helpful despite me being disrespectful by coming in right before closing More

by Shelby Ritchlin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Salvino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sonny Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2023 -

Hyundai of Cool Springs responded

Hi Shelby, thank you for your kind review; we are happy to pass along your comments to the team here at Hyundai of Cool Springs! If you have any further questions, please give us a call. We're always happy to help!

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