Hyundai of Cookeville - Service Center

we got our2020 santa fe back in march of last year just got to 7000 miles back in Jan of this year got my first free oil change and tire rotation they were very friendly did the job in very good time and got to 7000 miles back in Jan of this year got my first free oil change and tire rotation they were very friendly did the job in very good time and it was easy to get the appoint time i wanted. I look forward to having them do all my service because you know after the sell its the service that counts More

They are amazing! Helped me with everything I needed and the service was prompt. Let me know that something needed fixed under warranty and immediately set an appointment around my schedule. the service was prompt. Let me know that something needed fixed under warranty and immediately set an appointment around my schedule. More

Our dealership is the absolute best. They love our car as much as we do. Savannah in service always greets you with a smile and always is interested in helping and even knows our names. The sales team and es much as we do. Savannah in service always greets you with a smile and always is interested in helping and even knows our names. The sales team and especially Cameron have gone out of their way to take time and help in anyway possible.love this dealership !’n More

CUSTOMER-CENTERED Welcoming, respectful, efficient, good communication. Service technician recommended not changing the synthetic oil as had driven less than 1K miles Welcoming, respectful, efficient, good communication. Service technician recommended not changing the synthetic oil as had driven less than 1K miles since last service. Performed the multi-check inspection at no cost. Observation of Covid19 precautions: only 1 of perhaps 15 staff passing through customer waiting area wearing mask; no glass or plastic partition between service desk and customer; disinfection measures of refreshment area?; good spacing of waiting rooms seating. More

Savannah ROCKS! During my repair, Savannah went above and beyond. She should write the book on great customer service!!! I had what I thought would be a difficult rep During my repair, Savannah went above and beyond. She should write the book on great customer service!!! I had what I thought would be a difficult repair and was thrilled that my Veloster drove as well as the day of my original purchase. The cherry on top was that my car had been thoroughly cleaned. I wasn't expecting that and it was extremely nice. Thanks for your hard work - you're whole team is a great asset to Hyundai of Cookeville! More

Exceptional service from everyone and all the employees are always willing to help in every way they can and answer all of my questions satisfactorily. are always willing to help in every way they can and answer all of my questions satisfactorily. More

Diagnosis of a persistent problem We had an intermittent with problem with the movement of the front passenger seat. Jeremiah ordered a replacement motor, but it was ultimately determ We had an intermittent with problem with the movement of the front passenger seat. Jeremiah ordered a replacement motor, but it was ultimately determined that the switch was defective. We were given a loaner vehicle, which was greatly appreciated. We always get good customer service from Jeremiah in the service department. More

Fast and friendly service of my Hyundai. I had stayed away from this service department but since Savannah has arrived the service department is great! away from this service department but since Savannah has arrived the service department is great! More

Very Efficient oil change and tire rotation. All around great experience. The service employee was friendly and down to earth making the service visit much more pleasant great experience. The service employee was friendly and down to earth making the service visit much more pleasant More

I brought my Hyundai in to have recalls fixed. The service department got me in and out in about 45 minutes. I did book an appointment prior to arriving at the dealership. They also found an open s The service department got me in and out in about 45 minutes. I did book an appointment prior to arriving at the dealership. They also found an open shift shock technical service bulletin and fixed that as well. More