Hyundai of Cookeville
Cookeville, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Great customer service! ! Helped my son get his first car with ease. Had plenty of vehicles on the lot more than most right now ! Helped my son get his first car with ease. Had plenty of vehicles on the lot more than most right now More
Awful experience..No up front pricing..Sold by monthly Awful experience.. No up front pricing.. Sold by monthly note without revealing note was 2 years longer.. $6k markup and $3k low trade-in.. Truste Awful experience.. No up front pricing.. Sold by monthly note without revealing note was 2 years longer.. $6k markup and $3k low trade-in.. Trusted they were near market and liked car so not until next day did I find their rushed and shady sales tactics were nowhere near the best interest of the customer.. Rude Finance Mgr. told me I put my big boy pants on and signed papers.. Would not recommend this dealership to my worst enemy.. More
I had a very positive meeting with Josh Cokel and he showed me a vehicle that I was interested in. He patiently answered all my questions and let me take the vehicle for a good test drive. I wasn't qu showed me a vehicle that I was interested in. He patiently answered all my questions and let me take the vehicle for a good test drive. I wasn't quite ready to fully commit that day and did put some money down on the vehicle he had shown me.. Over the weekend, I decided that I should buy a newer model and found one at another dealer, which I ended up purchasing. I was dreading returning to Josh and getting my down payment returned, but he was so pleasant and understanding that he made it very easy. I would highly recommend Josh Cokel to anyone looking to buy a new or used vehicle from him.. He was great to work with and will do his best to find you what you are looking for. Kudos to Josh. More
I am very disappointed with the service dept. employee Savannah.....She was rude, condescending.....Had our SUV in for tire pressure warning lights being on....drove back and lights came back on...took ba Savannah.....She was rude, condescending.....Had our SUV in for tire pressure warning lights being on....drove back and lights came back on...took back for service and all I had to listen to is excuses why it was not fixed the first time. We have bought 3 cars in last two years and 2 in one night and do not deserve to be treated rude . Guess they are upset as I am in market for new Santa Cruz and cant get a return call from our salesman. Oh well... More
The service department was honest and open. There was no pressure to purchase parts or services that I did not need. The woman working there answered my questions and my fiancee's questions and quoted price pressure to purchase parts or services that I did not need. The woman working there answered my questions and my fiancee's questions and quoted prices up front. No one there looked down on me because I do not have a good understanding of cars. Bought my Elantra there many years ago, and will buy there again when the time arises. More
Big thanks to Glenn Zellner and the folks at Hyaundai of Cookeville for their time and attention this past weekend. They were patient as we took our time with a few different test drives that eventually le Cookeville for their time and attention this past weekend. They were patient as we took our time with a few different test drives that eventually lead us to purchase our new 2021 Hyundai Tucson. Great folks to deal with. Thanks More
It was a pleasure working with Cameron Gaw on my new car purchase. I would recommend them to anyone who is looking to purchase a new Hyundai. purchase. I would recommend them to anyone who is looking to purchase a new Hyundai. More
we got our2020 santa fe back in march of last year just got to 7000 miles back in Jan of this year got my first free oil change and tire rotation they were very friendly did the job in very good time and got to 7000 miles back in Jan of this year got my first free oil change and tire rotation they were very friendly did the job in very good time and it was easy to get the appoint time i wanted. I look forward to having them do all my service because you know after the sell its the service that counts More