Hyundai of Cookeville

Excellent Everyone at the dealership was friendly and courteous. I left feeling like I had the perfect car for my needs.I enjoyed the entire experience. I would Everyone at the dealership was friendly and courteous. I left feeling like I had the perfect car for my needs.I enjoyed the entire experience. I would recommend this dealership to anyone looking for a vehicle. More

I researched for a couple of weeks online to decide the model of car I wanted. Once I made my decision, I used the web tool on cars.com to search that model and sort by price. The lowest list price within model of car I wanted. Once I made my decision, I used the web tool on cars.com to search that model and sort by price. The lowest list price within 100 miles of my zip code (by a margin of $1500) was Hyundai of Cookeville. I printed their $100 off web coupon, went to test-drive the car, loved it. Not only did they honor the coupon, they also beat the APR my bank had pre-approved me at by several percentage points! Boom, easiest car buying experience ever! Even though I had already set up financing with my bank, I walked out with lower payments than I walked in with! **Look carefully at any used car you purchase. The dealer will NOT point out any flaws, it is your job to find them! I noticed when I test-drove the car that the rear-seat headrests were missing. They checked and they didn't have them. This wasn't a dealbreaker for me since only dogs use my backseat, but someone with kids might have been quite surprised! More

This dealer had vehicle listed on internet, but could not give any information over phone. A simple inquiry about the milage on vehicle was met with complete incompetence. They can list vin#, but have n not give any information over phone. A simple inquiry about the milage on vehicle was met with complete incompetence. They can list vin#, but have not had time to look at milage. One salesman said vehicle was already gone, when it was just posted. Finally spoke with management and was quoted a price about $4000 more than it was worth. Told to come down and see if we could work out a deal. NO THANKS More

I wanted to buy a used Elantra by using the internet and not dealing with all the hassle on the phone and Neil Hayes from Hyundai of Cookeville delivered on that by providing me all the prices, details and not dealing with all the hassle on the phone and Neil Hayes from Hyundai of Cookeville delivered on that by providing me all the prices, details and answer any questions I had very quickly. This was by far the best car buying experience I have ever had and Neil and his co-workers made it go great. I would definately recommend Hyundai of Cookeville for anyone's next car buying experience. Every aspect of the deal was handled professionally from start to finish and I have never had things go so smoothly and efficiently as I have dealing with Hyundai of Cookeville. More

Began my search for a used car at Cookeville Hyundai and it ended there as well. Great staff that is very professional. Everything about Cookeville Hyundai is Professional. From the inital interaction wi it ended there as well. Great staff that is very professional. Everything about Cookeville Hyundai is Professional. From the inital interaction with the sales staff, financing department, detail. It was a great experience. Never has buying a car been more painless and fun! And I'd also like to add that Cookeville Hyundai was the First dearlership I've ever visited where there wasnt hoards of staff huddled somewhere smoking cigarettes. My family appreciate that alot. The lot was very clean, the cars were very clean and in great order. It made finding my new car a breeze and a pleasure. Thanks to all the staff at Cookeville Hyundai for the great experience and it will be a pleasure doing buisness with you again. More

It was great experience. I bought 2011 Elantra touring yesterday(05/21/2011). Salesman Neil was very kind, professional and reliable person. He informed OTD price directly by phone and it was great price, yesterday(05/21/2011). Salesman Neil was very kind, professional and reliable person. He informed OTD price directly by phone and it was great price, so I could save my time. As you know, other dealers often bothered me because they didn't offered the OTD pride quickly and tried rip off. I'd like to thank again salesman Neil and manager. I'd like to buy my next car from this dealer again in the future. More

Had a bad experience at another Dealership.Salesman Neil was very patient and informed. He was well versed on the Hyundai vehicles. The other Dealer rep was not aware of any of the features unique to the was very patient and informed. He was well versed on the Hyundai vehicles. The other Dealer rep was not aware of any of the features unique to the car I purchased.I definitely recommend Neil as a Salesman. The Service Department is very nice also and remember me when I call. That's rare. More