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Hyundai of Cookeville

Cookeville, TN

3.7
564 Reviews
Hyundai of Cookeville is where you go in the Cookeville, TN area if you need a new Hyundai car, used car, service, or parts. We stock a full inventory of Hyundai cars such as the Hyundai Palisade, Hyundai Santa Fe, Hyundai Sonata, and more. We also carry used Hyundai cars as well as used cars from a variety of popular makes. We offer many great financing options on our Hyundai cars and Hyundai specials so you can trust that you're getting the best price on your next Hyundai car from our Cookeville Hyundai dealer. Hyundai Service You Can Depend Upon We also can help extend the life of your Hyundai with our Hyundai service center and genuine Hyundai parts. Our service technicans can handle all types of service such as Hyundai engine repair, oil changes, tire rotations, and more. When it comes time for Hyundai service, check out our Hyundai service coupons and schedule your Hyundai service appointment online to come into our Hyundai service center near Crossville, TN. Top Rated Hyundai Dealer Near Me We hope you choose us here at our Hyundai dealership in Tennessee for all of your Hyundai needs. Contact our Hyundai dealer near Cookeville, TN, visit us in person, or browse our website to learn more about us today.
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2185 Hawkins Crawford Road

Cookeville, TN

38501

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Showing 564 reviews

July 22, 2024

I was so pleased with the service I received from this business. They went above and beyond to help me leave happy and satisfied with my new car purchase! More

by Mattiemcgregor19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glenn Zellner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Hyundai of Cookeville responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 15, 2024

The salesman was very professional and very helpful about finding the car I wanted. I would definitely recommend buying a car here from Jordan roller to anyone! More

by Hehnen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nannie Carmichael
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Roller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alec Shoemake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Hyundai of Cookeville responded

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation and have an amazing day!

June 15, 2024

Working with Maci was a pleasure, she made it our best car purchasing experience ever! She is very personable, but also very knowledgeable and informative about the cars features and safety standards. W More

by jzwieg08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dale Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maci Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dale in Finance was very efficient 3informative, made the process very easy.
Jun 27, 2024 -

Hyundai of Cookeville responded

Hi, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Hyundai of Cookeville to have earned it.

October 21, 2023

CROOKS! !!!! Will not stand behind their word. They make a deal just to get your money and you out the door. Very unprofessional. Ah when you call them out on More

by Nope
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Manager EC SALES GLENN
Oct 23, 2023 -

Hyundai of Cookeville responded

Hi, we regret to hear that you had this experience with us. If you would like to discuss your experience in more detail, please give us a call at (931) 392-3195 at your earliest convenience. We always look for opportunities to improve. We hope to hear from you soon so we can make this right.

July 21, 2023

Explanation for my rating: 2 stars deducted for being inefficient and incompetency. 1 star for keeping my appointment time for me I picked out online 2nd star for doing some of the work asked for 3rd More

by eve.nine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure who my tech was
Jul 27, 2023 -

Hyundai of Cookeville responded

Hi, we're extremely disappointed to hear that you left Hyundai of Cookeville feeling unsatisfied. This is never something we want to hear. We would like a chance to make this right. We're sorry to hear that you had such a negative experience with us. Please reach out to us at (931) 400-2096 so we can discuss the details of your visit. We hope to restore your confidence back in our dealership. Take care.

July 09, 2023

Always friendly and helpful, we have purchased several vehicles from them and now our son is also driving a Hyundai More

by donna.vize430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody
Jul 12, 2023 -

Hyundai of Cookeville responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

June 27, 2023

Update. ......Received a call from Josh the Service Dept. Manager and he is doing everything he can to make this right for me due to the incident at the Servi More

by dwightffg
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Street
Jul 01, 2023 -

Hyundai of Cookeville responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

June 23, 2023

My 2023 Hyundai sonatas hybrid has been in the shop since May 15 . it still is not not fixed. six weeks to fix a new car. I will never buy a car from this dealership again. More

by cubop
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Service dept
Jun 28, 2023 -

Hyundai of Cookeville responded

Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (931) 400-2096 to share more details about your visit so we can make things right.

Jun 28, 2023 -

cubop responded

You can fix my car. That's it.

June 15, 2023

The service technicians are so incredibly helpful. They are kind and really want to make sure you are getting what you need. More

by Jercraig18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grayson Bryant
Jun 19, 2023 -

Hyundai of Cookeville responded

Hi, we are pleased to hear of your experience with us here at Hyundai of Cookeville. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

May 15, 2023

Worst dealership i ever had may car has knock in idle the idiot manager tell me its normal talking about warranty dont come there they will say always normal to save hyundai a labour cost i will never buy hy More

by jobetlyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
White manager
May 16, 2023 -

Hyundai of Cookeville responded

Hi Jobetlyn, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Hyundai of Cookeville. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. We're sorry to hear that you had such a negative experience with us. Please reach out to us at (931) 400-2096 so we can discuss the details of your visit. We hope to restore your confidence back in our dealership. Take care.

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