Hyundai of Cookeville
Cookeville, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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I was so pleased with the service I received from this business. They went above and beyond to help me leave happy and satisfied with my new car purchase! business. They went above and beyond to help me leave happy and satisfied with my new car purchase! More
The salesman was very professional and very helpful about finding the car I wanted. I would definitely recommend buying a car here from Jordan roller to anyone! finding the car I wanted. I would definitely recommend buying a car here from Jordan roller to anyone! More
Working with Maci was a pleasure, she made it our best car purchasing experience ever! She is very personable, but also very knowledgeable and informative about the cars features and safety standards. W car purchasing experience ever! She is very personable, but also very knowledgeable and informative about the cars features and safety standards. We highly recommend buying from Maci and Hyundai of Cookeville. More
CROOKS! !!!! Will not stand behind their word. They make a deal just to get your money and you out the door. Very unprofessional. Ah when you call them out on !!!! Will not stand behind their word. They make a deal just to get your money and you out the door. Very unprofessional. Ah when you call them out on it. You get treated like you don’t matter. You’re just a number. I suggest you go to nissian in cookville they’re the best and Will help you with no empty promises!!! If I could give a zero I would!! More
Explanation for my rating: 2 stars deducted for being inefficient and incompetency. 1 star for keeping my appointment time for me I picked out online 2nd star for doing some of the work asked for 3rd inefficient and incompetency. 1 star for keeping my appointment time for me I picked out online 2nd star for doing some of the work asked for 3rd star for customer service, they are at least friendly They are way too expensive for what you get. They also are not efficient, you need to double check their work. And they will charge you for work they did not preform. They charged me $8 to lay an unused air filter in my back seat, still in the box. I purchased the premium 60,000 miles service, but I honestly feel like I got scammed. I will NEVER go to Cookeville of Hyundai again. I can go just about anywhere for average service and get a better price. More
Update. ......Received a call from Josh the Service Dept. Manager and he is doing everything he can to make this right for me due to the incident at the Servi ......Received a call from Josh the Service Dept. Manager and he is doing everything he can to make this right for me due to the incident at the Service Dept. yesterday. He of course apologized profusely and said he will use this situation for further training so it does not happen again. Once they get the part in he will text me and he will put the part in his desk until I can get back to Cookeville. He said he would also offer me a full tank of gas for my inconvenience. He appears to be truly sorry for the issue and I am good with the outcome. More
My 2023 Hyundai sonatas hybrid has been in the shop since May 15 . it still is not not fixed. six weeks to fix a new car. I will never buy a car from this dealership again. May 15 . it still is not not fixed. six weeks to fix a new car. I will never buy a car from this dealership again. More
Worst dealership i ever had may car has knock in idle the idiot manager tell me its normal talking about warranty dont come there they will say always normal to save hyundai a labour cost i will never buy hy idiot manager tell me its normal talking about warranty dont come there they will say always normal to save hyundai a labour cost i will never buy hyundai anymore More