Hyundai of Cookeville

Exceptional Customer Service Wasn't sure what type of vehicle I was in the market for. Never owned a Hyundai vehicle before, and honestly never heard of a Palisade. The Palisade Wasn't sure what type of vehicle I was in the market for. Never owned a Hyundai vehicle before, and honestly never heard of a Palisade. The Palisade had everything I was looking for in an auto (3 rows, roomy, stylish) but came with so much more! Extremely happy with all the extra bell ans whistles, not to mention the warranty and gas mileage the Palisade gets! Adam and Alec were extremely helpful and helped us pick out the perfect vehicle! More

Exceptional service from everyone and all the employees are always willing to help in every way they can and answer all of my questions satisfactorily. are always willing to help in every way they can and answer all of my questions satisfactorily. More

2020 Hyundai Santa Fe So far I am very pleased with my purchase of my new, used 2020 Santa Fe that I purchased 3-21-2020. Brock was exceptional in letting me test drive the So far I am very pleased with my purchase of my new, used 2020 Santa Fe that I purchased 3-21-2020. Brock was exceptional in letting me test drive the vehicle and his knowledge of the bells and whistles in the vehicles. He knew the answer to every question without having to pause and think of what to say. Cameron also helped in the sale and bent over backwards to find out the answers to my questions. Those two men are very well trained in their knowledge of Hyundai vehicles and are valuable assets to the company. David H. Gaw More

Diagnosis of a persistent problem We had an intermittent with problem with the movement of the front passenger seat. Jeremiah ordered a replacement motor, but it was ultimately determ We had an intermittent with problem with the movement of the front passenger seat. Jeremiah ordered a replacement motor, but it was ultimately determined that the switch was defective. We were given a loaner vehicle, which was greatly appreciated. We always get good customer service from Jeremiah in the service department. More

Traci was the Man Our first new car we ever bought for ourselves and Traci was Awesome the whole time there never was no pressure at any time so if you are looking for Our first new car we ever bought for ourselves and Traci was Awesome the whole time there never was no pressure at any time so if you are looking for a great vehicle this is the place to go More

Fast and friendly service of my Hyundai. I had stayed away from this service department but since Savannah has arrived the service department is great! away from this service department but since Savannah has arrived the service department is great! More

Don Turner Always a pleasure to visit and deal with this dealership. They take the time to find a vehicle that fits your needs and your budget. Clean and frien Always a pleasure to visit and deal with this dealership. They take the time to find a vehicle that fits your needs and your budget. Clean and friendly atmosphere More

My family and I have been coming to this dealership for years now. They offer exceptional service. They care a lot about their customers needs! years now. They offer exceptional service. They care a lot about their customers needs! More

Very Efficient oil change and tire rotation. All around great experience. The service employee was friendly and down to earth making the service visit much more pleasant great experience. The service employee was friendly and down to earth making the service visit much more pleasant More

No nonsense, dealer with up front pricing info Thomas was our sales guy. Normally I am not really a fan of sales people of ANY type product. In general sales guys tend to "make up" answers when t Thomas was our sales guy. Normally I am not really a fan of sales people of ANY type product. In general sales guys tend to "make up" answers when they don't actually know the answer. THat was NOT the case with Thomas. In the first place the guy knew is stuff around the cars we looked and if there was a rare question he didn't know he said so and went and found the answer. So basically no xx. It is that simple. More