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Hyundai of Columbia - Service Center

Columbia, TN

4.9
95 Reviews
Call Service Center (931) 398-5546

95 Reviews of Hyundai of Columbia - Service Center

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January 10, 2024

The Columbia staff have always been polite, informative, and professional! Their service is excellent! So pleased with our Santa Fe and the after purchase service! More

by altheastrickland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Houston Crist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Jackson, Isabella Ross
Report | Print
Apr 13, 2024 -

Hyundai of Columbia responded

We appreciate your positive feedback on Hyundai of Columbia's staff and the after purchase service for your Santa Fe. We are here to maintain this level of excellent service. Thank you for sharing.

January 10, 2024

Service department was excellent. Mikala kept me informed the entire way about the status of my repair More

by Steve.chapel12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mykala, Sarah Jackson
Report | Print
Apr 13, 2024 -

Hyundai of Columbia responded

We appreciate your feedback. Hyundai of Columbia's service department and Mikala specifically are committed to keeping our customers informed throughout the repair process. Thank you for recognizing our efforts.

January 07, 2024

I am pleased to have serviced my car at this dealer! Excellent customer service! Will recommend to everyone! More

by Jhtadle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Houston Crist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy, Sarah Jackson
Report | Print
Apr 13, 2024 -

Hyundai of Columbia responded

We're glad to know your experiences at Hyundai of Columbia were positive. It's always good to hear that our dedicated customer service has been helpful. Thank you for the recommendations.

January 06, 2024

The service was friendly, efficient, and pleasant. I would recommend getting the oil changed at this place. More

by chrisjaros77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Houston Crist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Farris, Sarah Jackson, Isabella Ross
Report | Print
Apr 13, 2024 -

Hyundai of Columbia responded

We appreciate the high rating and recommend our oil changes. Hyundai of Columbia is glad to provide efficient, friendly service. Thank you for the support.

January 03, 2024

Great service! Unlike another local dealer where you have to wait 30 days to get an appt for a simple oil change, I was able to get one in two days here. Service ad More

by smun98tn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Houston Crist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isabella Ross
Report | Print
Apr 13, 2024 -

Hyundai of Columbia responded

We're pleased to learn about your positive experience both with our quick scheduling and service advisors at Hyundai of Columbia. We appreciate the preference, thank you for sharing it.

December 30, 2023

They are super quick and have an amazing service department!!! I had an issue from a previous service and they got me in immediately and were able find and fix the issue within an hour!! Colin was More

by Christinaleigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Selena Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Houston Crist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jalen Dread
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sid Pointer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Farris, Sarah Jackson, Isabella Ross
Report | Print
Apr 12, 2024 -

Hyundai of Columbia responded

We sincerely appreciate your positive feedback about our speedy service and friendly staff at Hyundai of Columbia. It's great to know Colin was able to assist effectively, demonstrating that customer comfort and satisfaction are indeed our priorities. Your recommendation means a lot to us, as does your comment on the complimentary refreshments; it's those little touches we hope make waiting easier for everyone.

December 29, 2023

Isabella was excellent. She checked me in quickly and was on top of it. Location of Columbia sooooo much easier than Franklin where I bought the vehicle.I got an apt. that m More

by mwgarfield1845
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabella Ross
Report | Print
Apr 12, 2024 -

Hyundai of Columbia responded

We appreciate your positive review. It's always gratifying to hear our staff at Hyundai of Columbia are meeting customer needs in a timely manner. We're also pleased to know you found the location convenient and that all arrangements were handled effortlessly.

December 25, 2023

The service staff were very knowledgeable and friendly. I would certainly recommend. Excellent service. Thanks guys! More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Jackson, Isabella Ross
Report | Print
Apr 12, 2024 -

Hyundai of Columbia responded

We appreciate your recommendation and it's good to know you were satisfied with the knowledge and friendliness of our service staff at Hyundai of Columbia. Thank you for your feedback.

December 22, 2023

Our family has leased and purchased a a number of vehicles from Hyundai of Columbia and their service department keeps them all in top shape. More

by george
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Houston Crist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2024 -

Hyundai of Columbia responded

Thank you for trusting Hyundai of Columbia with your family's auto needs. We're proud to keep your vehicles running smoothly.

December 20, 2023

I took my Palisade in for a recall & service. They didn’t have the part in stock to complete the job so a new EV was provided so my wife would have a car to drive for the weekend. The representat More

by Randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Farris, Sarah Jackson, Isabella Ross
Report | Print
Apr 12, 2024 -

Hyundai of Columbia responded

We appreciate your kind words about the ease of handling a recall with your Palisade. When unexpected shortages like this occur, Hyundai of Columbia ensures you're not left without a vehicle. We are grateful for the positive review.

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