Hyundai of Columbia - Service Center

The customer service here is outstanding. I was driving through the country when my tire decided to not hold air. They took me without an appt, squeezed me in, repaired my tire all for free w I was driving through the country when my tire decided to not hold air. They took me without an appt, squeezed me in, repaired my tire all for free within 2-3 hours. In the hour that I sat in the waiting room, the service manager and another ind. came out, introduced themselves and asked if any of us needed anything or if we had any questions. The whole dealership was super friendly, even talked with a sales guy when walking around the lot, it was very clean, had drinks (hot and cold), snacks, internet, tv, a couple different spaces to either relax or work with plenty of outlets. I have ZERO complaints. It's the wow factor. My hometown hyundai is fine but Columbia, there is just that bit more that made my experience delightful. I didn't feel like I was being sold, everything felt genuinely helpful and informative. Went through survey and came back to add this...despite them all introducing themselves, the other three gentlemen that made appearances during my visit, I could not remember their names.☹️ I should have asked but perhaps make sure AFTER sharing and chatting, END with your name! Then I could have had a better chance at remembering all your names to add to this review for your excellent service! More

Thank you for prompt servicing of my Elantra! I appreciate the concerns provided and the good business that I received! I appreciate the concerns provided and the good business that I received! More

Communication was excellent, and my issue was finally resolved! I wish I had taken my car here the first time it malfunctioned rather than taking it to the Hyundai dealership nearest me. I will trust Hyu resolved! I wish I had taken my car here the first time it malfunctioned rather than taking it to the Hyundai dealership nearest me. I will trust Hyundai of Columbia to repair the issue if anything happens again. More

Started my appointment on time and completed in a timely manner and totally satisfied with everything! manner and totally satisfied with everything! More

Excellent from my first contact in sales and leasing my vehicle, to the “collision repair” department as a result of needing a not my fault accident and finally my most recent service appointment. Every co vehicle, to the “collision repair” department as a result of needing a not my fault accident and finally my most recent service appointment. Every contact with this dealership has been excellent. More

Quick service with no appointment. They are never pushy about adding on services you didn’t come there for. They even pulled my car into the garage when it was ready so I didn’t have t They are never pushy about adding on services you didn’t come there for. They even pulled my car into the garage when it was ready so I didn’t have to walk into the rain. Provided me with a detailed inspection and sent me on my way. This is the only place I have ever serviced my Hyundai & it is so so worth the drive vs going to the Franklin location. You will always be taken care of here and they do a great job of answering any questions you might have. More

I was given a loaner due to the length of my repair. Service department staff were very courteous. Service department staff were very courteous. More