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Hyundai of Columbia - Service Center

Columbia, TN

4.9
102 Reviews

102 Reviews of Hyundai of Columbia - Service Center

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January 06, 2024

The service was friendly, efficient, and pleasant. I would recommend getting the oil changed at this place. More

by chrisjaros77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Houston Crist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Farris, Isabella Ross
Apr 13, 2024 -

Hyundai of Columbia responded

We appreciate the high rating and recommend our oil changes. Hyundai of Columbia is glad to provide efficient, friendly service. Thank you for the support.

January 03, 2024

Great service! Unlike another local dealer where you have to wait 30 days to get an appt for a simple oil change, I was able to get one in two days here. Service ad More

by smun98tn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Houston Crist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isabella Ross
Apr 13, 2024 -

Hyundai of Columbia responded

We're pleased to learn about your positive experience both with our quick scheduling and service advisors at Hyundai of Columbia. We appreciate the preference, thank you for sharing it.

December 30, 2023

They are super quick and have an amazing service department!!! I had an issue from a previous service and they got me in immediately and were able find and fix the issue within an hour!! Colin was More

by Christinaleigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Selena Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Houston Crist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jalen Dread
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sid Pointer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Farris, Isabella Ross
Apr 12, 2024 -

Hyundai of Columbia responded

We sincerely appreciate your positive feedback about our speedy service and friendly staff at Hyundai of Columbia. It's great to know Colin was able to assist effectively, demonstrating that customer comfort and satisfaction are indeed our priorities. Your recommendation means a lot to us, as does your comment on the complimentary refreshments; it's those little touches we hope make waiting easier for everyone.

December 29, 2023

Isabella was excellent. She checked me in quickly and was on top of it. Location of Columbia sooooo much easier than Franklin where I bought the vehicle.I got an apt. that m More

by mwgarfield1845
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabella Ross
Apr 12, 2024 -

Hyundai of Columbia responded

We appreciate your positive review. It's always gratifying to hear our staff at Hyundai of Columbia are meeting customer needs in a timely manner. We're also pleased to know you found the location convenient and that all arrangements were handled effortlessly.

December 25, 2023

The service staff were very knowledgeable and friendly. I would certainly recommend. Excellent service. Thanks guys! More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isabella Ross
Apr 12, 2024 -

Hyundai of Columbia responded

We appreciate your recommendation and it's good to know you were satisfied with the knowledge and friendliness of our service staff at Hyundai of Columbia. Thank you for your feedback.

December 22, 2023

Our family has leased and purchased a a number of vehicles from Hyundai of Columbia and their service department keeps them all in top shape. More

by george
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Houston Crist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Hyundai of Columbia responded

Thank you for trusting Hyundai of Columbia with your family's auto needs. We're proud to keep your vehicles running smoothly.

December 20, 2023

I took my Palisade in for a recall & service. They didn’t have the part in stock to complete the job so a new EV was provided so my wife would have a car to drive for the weekend. The representat More

by Randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Farris, Isabella Ross
Apr 12, 2024 -

Hyundai of Columbia responded

We appreciate your kind words about the ease of handling a recall with your Palisade. When unexpected shortages like this occur, Hyundai of Columbia ensures you're not left without a vehicle. We are grateful for the positive review.

December 19, 2023

Excellent customer service and communication on the progress of my car repair. Highly recommend. I was traveling from Wisconsin to Alabama when check engine light came on. They discovered I needed tr More

by jojo39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Farris, Isabella Ross
Apr 12, 2024 -

Hyundai of Columbia responded

We appreciate your high recommendation based on your great experience at Hyundai of Columbia. We're glad to have assisted you during your travels with the necessary transmission work. Safe journey ahead!

December 18, 2023

An error was made about the repair on my car but Conor evaluated the situation and not only repaired the car at cost but gave me a loner car for 4 days. Some communication problems with service department More

by williamobrien0917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Farris
Apr 12, 2024 -

Hyundai of Columbia responded

Hello, We appreciate you taking the time to share your experience with us at Hyundai of Columbia and are glad we could take care of you and your vehicle. If you would like to discuss the level of communication you received, please feel free to contact me directly. Best regards, Colin Mitchell Service Director Hyundai of Columbia 931-398-5546 colin.mitchell@bc.auto

September 14, 2023

I would give them 10 stars if I could…First of all, I am a guy that “Never” writes reviews but felt I had to because of the exceptional experience I had at Hyundai of Columbia. My engine completely seized u More

by michaelabutti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Houston Crist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Farris, Isabella Ross
Sep 15, 2023 -

Hyundai of Columbia responded

Hello, Mike. Thank you for highlighting how our team was able to calm you down and eventually provided a quick, responsive, and thoroughly communicative repair experience for you. Your 5-star review of our very knowledgeable Service Team here at Hyundai of Columbia is much appreciated. Please let us know if we can assist you further.

Sep 15, 2023 -

michaelabutti responded

All to often people only write reviews when they are unhappy. I felt that I needed to write my positive review because it was the right thing to do. The level of service & communication was first rate. Keep up the good work Hyundai of Columbia! You have set the bar high! You have definitely earned my future business. Sincerely, Mike B. Canton, GA.

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