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Hyundai of Chantilly
Chantilly, VA
575 Reviews
When the Hyundai Motor Company was established 70 years ago, it was founded with a simple, yet powerful, core value: “By providing high quality and service, we establish a corporate culture that is focused on the value of customer satisfaction above all.” Today, that vision has been realized in Chantilly, Virginia with the establishment of the Washington DC area’s newest Hyundai dealership: Hyundai of Chantilly. If you’ve never experienced the sensation of “customer satisfaction above all,” that only means you haven’t met us yet.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 575 reviews
August 07, 2023
Went in for a 15k maintenance service at :8:10am on a Saturday, Car was brought out front at 9:30am but I waited until someone told me it was ready since I was ready a book, my phone had died. Two other Saturday, Car was brought out front at 9:30am but I waited until someone told me it was ready since I was ready a book, my phone had died. Two other customers where notified their cars where ready verbally while I waited.. By 10am I went up and asked if my car was ready, was informed it was, asked to speak to a manager not my assigned service rep. Service Rep appears saying my car was ready,I asked why was I not told since my car has been sitting out front for awhile, service rep says he texted me. I asked the other customers where verbally told and my phone died while I was waiting, why couldn't he come tell me 20 minutes ago. Said he was to busy. I asked to speak to the service manager, I asked if the rep was so busy why couldn't he ask someone else to tell me my car was ready? Got a generic apologies and we will look into it answer. Later checked my phone, only got an email from the service rep at 10:30am , no text message. More
by adamp
Employees Worked With
August 04, 2023
Falom did an awesome job at walking us through the process and make this purchase a success! Malik and other team members were also clear and thorough on plans and financing. process and make this purchase a success! Malik and other team members were also clear and thorough on plans and financing. More
by oscar84herrera
Employees Worked With
Falom Fitzgerald Jimenez
July 31, 2023
Our salesperson, Shri was extremely helpful, and took extra care to answer our questions and make sure he understood exactly what we were looking for. extra care to answer our questions and make sure he understood exactly what we were looking for. More
by bhilburn
Employees Worked With
Tim Nguyen
July 30, 2023
Jay was great. Made a process that is painful manageable. He did a great job of finding the Santa Fe we wanted and made sure we got all the stuff we really wanted i Made a process that is painful manageable. He did a great job of finding the Santa Fe we wanted and made sure we got all the stuff we really wanted in a new car. More
by Sarah
Employees Worked With
