Sheehy Hyundai of Chantilly

Loaner cars only available M-F, 8:30-4:30, and you have to reserve one a week in advance. Failed to fix my Bluelink problem after multiple attempts and at one point told me to call Hyundai tech support. Th to reserve one a week in advance. Failed to fix my Bluelink problem after multiple attempts and at one point told me to call Hyundai tech support. They had my car for 3 months to fix my backup camera problem, and by the end they admitted they didn’t know what to do and that I should talk to Hyundai customer service to get updates on the repairs. Communication about repair work was only when I asked about it. It felt like they weren’t actually doing anything except when I called or texted to nag them about it. And this is how they treat a customer who bought the car from them less than a year ago. Maybe they only care if they are getting paid? All of my work was under warranty. After 7 months the blue link still isn’t working, but I’ll have to find somewhere else to go. More

Always had great customer service from this deal ship, I also like the new look it’s refreshing also like the new look it’s refreshing More

Service on car is poor. On 3rd visit now to solve problem. Likely should have been diagnosed on 1st visit. Also, although I dropped off night before on both occasions I call On 3rd visit now to solve problem. Likely should have been diagnosed on 1st visit. Also, although I dropped off night before on both occasions I called several hours the next morning without getting a return call. Hours later I finally got through to a CS person. In both cases my car was still not checked in. I have had Road Service 3 times for a “dead” vehicle. More

Outstanding service by Melissa Del Vallee (sales)and Shaq Samadi (Sales Mgr). Contacted Sheehy for a used car of my choice with the best pricing in the D.C. area. Because of in house health issues, Ms. Del V Samadi (Sales Mgr). Contacted Sheehy for a used car of my choice with the best pricing in the D.C. area. Because of in house health issues, Ms. Del Vallee brought the car to me. We test drove the car; accepted the same and she left the car with me. Mr. Samadi helped me with an issue related to the car, not Sheehy and all was resolved with a "customer first" result. I would HIGHLY recommend Sheehy to everyone. More

It was a great experience. Sung Choe is a very nice, professional, and kind dealer. Sung Choe is a very nice, professional, and kind dealer. More

No pressure, very friendly and helpful staff across the board. Car was clean and very well prepared. board. Car was clean and very well prepared. More

Their ev servicing is getting better. I went for two recalls, they found out another missing recall and did that too. I went for two recalls, they found out another missing recall and did that too. More

Very satisfied with the service performed on my 2023 Tucson Limited CPO.. Armando my service advisor was extremely helpful and knowledgeable in his dealings with me. He kept me informed on all the steps Tucson Limited CPO.. Armando my service advisor was extremely helpful and knowledgeable in his dealings with me. He kept me informed on all the steps being taken by the mechanic assigned my vehicle and the progress. More

The reason I keep going to this dealership is Sean Fauz. He is the exceptional Service Advisor that for years has been the best person at the dealership. Ultimately responsible, super informative, very thor He is the exceptional Service Advisor that for years has been the best person at the dealership. Ultimately responsible, super informative, very thorough and deals with everyone with a smile on his face. I have purchased numerous cars at this dealership which has changed owners. Sean remains the best and the most outstanding and constant person at this Hyundai dealership. More