Hyundai of Chantilly

Great experience at Chantilly Hyundai! Just bought my 3rd Elantra, but first at Chantilly Hyundai and had a very good experience. I love elantras and my old dealership, Fairfax Hyundai, rea Just bought my 3rd Elantra, but first at Chantilly Hyundai and had a very good experience. I love elantras and my old dealership, Fairfax Hyundai, really let me down this time in terms of its sales customer service . That's when I found Salesman Matt Smith, at Chantilly who was helpful, knowledgeable and friendly without being pushy. He explained all the new changes and options for 2017 on a thorough test drive and patiently answered every question. He helped me negotiate a good price and has followed up with me after the sale. Very glad I had the good fortune to have him as my sales person--this is the guy to go to if you want someone helpful without being too aggressive --which no one likes! More

Dad approved As a single woman I have always done my car buying with my dad. Even my older brother seeks his input on these matters because he's a good negotiator. As a single woman I have always done my car buying with my dad. Even my older brother seeks his input on these matters because he's a good negotiator. First, thee sales person was great about letting me take the car where I wanted on the test drive and not just a 3 turn circle near the dealership, so I got to make sure it fit in the garage and get up to speed on some major roads. The haggling of car buying can be frustrating, but after the sales person's second trip into the manager during the numbers. the manager came out and all parties had a candid discussion to reach a deal. The dealership wasn't too busy at that day and time, thankfully, but that is exactly what should happen to avoid giving customers feeling they are getting the run around. The sales person also went above and beyond with hospitality because it got late into the afternoon and evening and he ordered food to be delivered at their expense and offered us drinks that did not require us pay for a public vending machine. We really appreciated that and it shows that the sales team knows how to show appreciation that there are many other stores customers can go to. They couldn't come close to another offer on my other vehicle, so we had to drive it over to another location to complete the sale. The sales person followed us so we did not have to Uber back to the dealership, which was great. After the fact. it occurred to me that he should have taken another vehicle to prevent any risk to my new one before delivery and less mileage. Overall we were treated well and my dad is hard on sales people and this process to get the deal, and we were happy with the end result. More

Excellent I didn't feel pressured and had a good experience. I love my car so far and hope it last as long as my 2004 Santa Fe that I traded in. Thank you! I didn't feel pressured and had a good experience. I love my car so far and hope it last as long as my 2004 Santa Fe that I traded in. Thank you! More

Chantily I had a targeted price in my mind but their strategy was spending much time and don't let go of me without a new car. They left me too long to make a I had a targeted price in my mind but their strategy was spending much time and don't let go of me without a new car. They left me too long to make a deal but i understood it and overall I'm satisfied with the price and service I got. More

Great Experience Purchasing a 2017 Tucson with Richard Richard went above and beyond to help understand the vehicle's features, benefits, and price - he was a straight shooter and did not try to sugarcoat Richard went above and beyond to help understand the vehicle's features, benefits, and price - he was a straight shooter and did not try to sugarcoat or coerce a decision. It was a pleasure working with him and I have sent several friends and my girlfriend his way and would highly recommend working with Richard. More

2017 Hyundai Ken Farris was great to work with. I would highly recommend any in the market for a new or used Hyundai to reach out to him. Ken Farris was great to work with. I would highly recommend any in the market for a new or used Hyundai to reach out to him. More

Elantra Overall experience was good. New Elantra purchase was smooth. The sales person Richard explained everything I needed before making the decision to buy Overall experience was good. New Elantra purchase was smooth. The sales person Richard explained everything I needed before making the decision to buy my first Elantra. I will recommend this dealership in future. More

2017 Sonata Survey Great experience. I enjoyed visiting Hyundai of Chantilly. Staff was very friendly and easy to work with. I walked away with the price I wanted in a f Great experience. I enjoyed visiting Hyundai of Chantilly. Staff was very friendly and easy to work with. I walked away with the price I wanted in a fair amount of time. Couldn't be more pleased with the service and vehicle. More

Very straight forward The sales associate was kind and thoughtful. No pressure to upsell. They found us a car that met our needs and price range and we're very happy with i The sales associate was kind and thoughtful. No pressure to upsell. They found us a car that met our needs and price range and we're very happy with it so far. More

excellent experience with Hyundai of Chantilly It was superb and comfort experience of purchasing my car with Hyundai of Chantilly. Professional salesperson Jae Lee and friendly staff made my day h It was superb and comfort experience of purchasing my car with Hyundai of Chantilly. Professional salesperson Jae Lee and friendly staff made my day happy. More