Hyundai of Chantilly

The process was very easy and great people to work with! I highly recommend Hyundai of Chantilly! I highly recommend Hyundai of Chantilly! More

The parking lot is spacious and orderly. The shop has friendly environment and the staff is very kind. The shop has friendly environment and the staff is very kind. More

Kept the car for nearly a month, did no5 fix the issue and still charged the warranty company. and still charged the warranty company. More

I purchased my 2022 Tucson at your dealership last August. I’ve been having issues with the “Idle Stop and Go (ISG)” system since the beginning. I took the car for service twice and both times I’ve be August. I’ve been having issues with the “Idle Stop and Go (ISG)” system since the beginning. I took the car for service twice and both times I’ve been told that they do not see anything wrong with it. The system comes and goes by itself. Sometimes it works, sometimes it does not. The light goes on and off by itself. This malfunction is causing the dashboard to be lit up with all kinds of warning lights and none of the safety features work when this happens. Today (04/17/2023) is the 3rd consecutive day that the warning lights are on. They do not go away. I’ve been dealing with Kendall Camacho (Service Advisor). I showed him all the reports that I got when these malfunctions happened. According to him, the “Lead Technician” said that he hasn’t seen those kinds of warnings before. If that is true, this person being the Lead Technician and not knowing how to fix this issue is of great concern. Last time I took my car for a whole day, for a full diagnosis. This was in January 2023. I do not have the time to keep going back to the dealership. I even had to pay for Uber to get back from the dealership because I could not get a loaner. I would hate to contact Hyundai Consumer Affairs directly to escalate this situation. The DTC Sub Systems with issues are always the same: LKAS and ESC. The DTC numbers are C164286 (LKAS) and C120001 (ESC). More

Ashlie is excellent at doing what needs to be done and follows up until job is completed. follows up until job is completed. More

Everyone here was so patient and professional. Very knowledgeable and friendly ! Would definitely give them a 5 star rating Very knowledgeable and friendly ! Would definitely give them a 5 star rating More

Slow, crowded, indifferent. It took them three hours to do an oil change, and to try to code a key, ultimately unsuccessfully. It took them three hours to do an oil change, and to try to code a key, ultimately unsuccessfully. More

Very pleased with the service I receive at Hyundai of Chantilly. The wait can be long at times, but it’s acceptable Chantilly. The wait can be long at times, but it’s acceptable More

I can always get my car serviced quickly. The service department is wonderful. They never try to sell me extra things. I feel that they can be trusted. That is why I just bought my third c The service department is wonderful. They never try to sell me extra things. I feel that they can be trusted. That is why I just bought my third car from this dealership. More

One of the worst dealerships i have ever known. Just because of this unprofessional employees I have to waste my time for threes times a month. I learned from them is if you have factory warranty o Just because of this unprofessional employees I have to waste my time for threes times a month. I learned from them is if you have factory warranty of 5 years and if the problem comes before 4/5 months before to expire your warranty. They will deny to fix it their answers will be your car have small engine so you can have transmission problem. What the heck they watch before they launch their junk vehicles out in market?? Why they sayo this is the nicest car before they sell to someone? I'm talking with my attorney to lawsuit against this Hyundai i have each and every video of them while i went to talk about the transmission problem.. I paid each and every penny which they told me to pay and still I have the same problem. I used to love Hyundai and I was going to buy ioniq 5 limited which I had pre ordered and also a suv for my business but I would never buy Hyundai products even if they launch best flying car. Pay $2000 extra but go with honda, Toyota or ford Atleast you have good resale value with those companies. More