Hyundai of Chantilly

Gail is a gem; I felt like I was adopted by the world's coolest mom for 12hrs.. and also got a car. Thanks Gail! coolest mom for 12hrs.. and also got a car. Thanks Gail! More

Friendly and trustworthy, but insisted I make two 30 mile round trips to 1) pay for floor mats and 2) pick up floor mats. Would not take card over the phone. round trips to 1) pay for floor mats and 2) pick up floor mats. Would not take card over the phone. More

Worked with Sohrab (sales) and Syrene (finance) and they were both great. Displayed a high level of professionalism and friendliness…Syrene even recommended an amazing restaurant because we were starving af were both great. Displayed a high level of professionalism and friendliness…Syrene even recommended an amazing restaurant because we were starving after signing all the paperwork. Love my Santa Fe and would happily do business with these guys again. Thanks again Syrene and Sohrab!!! More

The employees we worked with - jay and Carlos - were great. Very nice and professional A+ great. Very nice and professional A+ More

The process was very easy and great people to work with! I highly recommend Hyundai of Chantilly! I highly recommend Hyundai of Chantilly! More

Some of the friendliest people I’ve had the pleasure of meeting. The process of trading in my Tesla Model 3 for an Ioniq 6 was as smooth as it could ever be! meeting. The process of trading in my Tesla Model 3 for an Ioniq 6 was as smooth as it could ever be! More

The parking lot is spacious and orderly. The shop has friendly environment and the staff is very kind. The shop has friendly environment and the staff is very kind. More

Kept the car for nearly a month, did no5 fix the issue and still charged the warranty company. and still charged the warranty company. More

I purchased my 2022 Tucson at your dealership last August. I’ve been having issues with the “Idle Stop and Go (ISG)” system since the beginning. I took the car for service twice and both times I’ve be August. I’ve been having issues with the “Idle Stop and Go (ISG)” system since the beginning. I took the car for service twice and both times I’ve been told that they do not see anything wrong with it. The system comes and goes by itself. Sometimes it works, sometimes it does not. The light goes on and off by itself. This malfunction is causing the dashboard to be lit up with all kinds of warning lights and none of the safety features work when this happens. Today (04/17/2023) is the 3rd consecutive day that the warning lights are on. They do not go away. I’ve been dealing with Kendall Camacho (Service Advisor). I showed him all the reports that I got when these malfunctions happened. According to him, the “Lead Technician” said that he hasn’t seen those kinds of warnings before. If that is true, this person being the Lead Technician and not knowing how to fix this issue is of great concern. Last time I took my car for a whole day, for a full diagnosis. This was in January 2023. I do not have the time to keep going back to the dealership. I even had to pay for Uber to get back from the dealership because I could not get a loaner. I would hate to contact Hyundai Consumer Affairs directly to escalate this situation. The DTC Sub Systems with issues are always the same: LKAS and ESC. The DTC numbers are C164286 (LKAS) and C120001 (ESC). More

Slow, crowded, indifferent. It took them three hours to do an oil change, and to try to code a key, ultimately unsuccessfully. It took them three hours to do an oil change, and to try to code a key, ultimately unsuccessfully. More