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Hyundai of Central Florida

Clermont, FL

4.8
900 Reviews
Shopping for a new vehicle? Come visit us at Hyundai of Central Florida in Clermont. We offer new, used and certified pre-owned sedans, SUVs and hatchbacks. We also make the buying process simple and transparent with Up Front® Pricing and No Dealer Fees. Take a test drive and see how life looks behind the wheel of a Sonata, Elantra or Santa Fe. Or maybe the Palisade SUV or the Tucson is more your style. No matter what you prefer, we have a huge inventory of vehicles to choose from.
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17325 FL-50

Clermont, FL

34711

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Showing 900 reviews

April 27, 2021

This service center lacks training for their employees. There is very little communication once they have your car until you give them a poor review, then they keep calling you. I have brought my car here More

by JLEONG1005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cesar Marquez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Watkins
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Hyundai of Central Florida responded

Hello, We apologize that our service center was unable to meet your expectations. Unfortunately, we are not able to locate your records based on your user name. If you could reach out directly to our service manager Cesar Marquez at cmarquez@hyundaicfl.com or 407-554-7988, he would be more than happy to address your concerns.

May 03, 2021 -

JLEONG1005 responded

I already exchanged an email with him regarding the service. It was just to give him feedback.

April 27, 2021

Great dealership. Clean new and staff is great! Enjoy waiting for my car I’m the customer lobby with the TVs, WiFi and fresh coffee! More

by saradephillips
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2021

Great experience and very good dealership. Been buying Hyundai for several years and have never been disappointed. Customer lobby very nice with internet hook up and coffee. More

by RUTAWARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dont remember name
April 27, 2021

Facility was very clean, well maintained and conscious of following covid guidelines. The service done on my vehicle was complete much earlier than I anticipated so I was really happy about that. Thank you! More

by EAVESKYLEW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
70121 Jason Neal
April 27, 2021

We stopped by to schedule an appointment to have a rear tire looked at. It was around 12:45 Joseph at the service desk advised he could have a tech look at it at 1:00 when they return from lunch. The tir More

by JRSCHEVE
Recommend Dealer
Yes
Employees Worked With
Joseph
April 27, 2021

Great dealership and staff! Our sales agent Jose Figueroa did an outstanding job of helping us find the perfect car. He is knowledgeable about each car, is patient (I ask a lot of questions), and he made us More

by BIRDS4ME2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Figueroa, Joe Rossi
April 27, 2021

Very friendly and knowledgeable. Easy to schedule the maintenance and I was given my car by the time promised. The check out was easy as well. More

by Suaill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2021

Andre provided excellent service with a little humor and direct talk. We got what the ad promised and we love the car. Keep up the good work guys. More

by JAYMILLAN99
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : We are sure others were involved but we do not know their names. Thanks to all., Andre Harris
April 27, 2021

It took a little longer than expected to find the right vehicle. However I was pleasantly surprised when I did find the vehicle I ended up taking home. Also I was given a fair amount for my trade in. More

by MEBABIE364
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Argueta
April 27, 2021

I don't know why the service dept. doesn't seem want to do warranty work on a Hyundai that was not purchased here. My car has a pronounce low frequency hum when I'm accelerating in any gear while the engi More

by RBSAGER
Recommend Dealer
No
Employees Worked With
Lori Watkins
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Hyundai of Central Florida responded

Thank you for taking the time to fill out our survey. We apologize we did not meet your expectations. We value and appreciate you as a customer and hope that on your next visit we can meet your expectations We apologize we did not find anything wrong with your vehicle when you came in. You did mention we were the second dealer that had deemed the vehicle to be operating as design. Thank you, Cesar Marquez Service Manager

May 03, 2021 -

RBSAGER responded

I'll bring it in again after the noise gets worse.

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