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Hyundai of Brenham
Brenham, TX
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👏👏👏They owed me a check for spray paint since January and have been playing verbal and non-verbal games. Until now they have either been on vacation, let me take a look, and then nothing happened. Today and have been playing verbal and non-verbal games. Until now they have either been on vacation, let me take a look, and then nothing happened. Today is almost 2 months. Great job! 👏👏 More
Where do I begin. The first time I took my car to this dealership I left it with them for 1 week. I took it in for a water leak coming from the windshield and a trim p The first time I took my car to this dealership I left it with them for 1 week. I took it in for a water leak coming from the windshield and a trim piece on the door that was starting to come loose. After waiting a week I spoke to the advisor and was told the car was ready, but the trim piece wasn’t going to be finished due to it needing to be repainted. A few days later after picking up my vehicle it rained. Guess what? Yep you’re right. The windshield was still leaking. After discovering it was still leaking I looked to see if I could tell what had been done to the windshield. Lo and behold the “windshield repair company” patched it. It appeared they used a caulking gun to put sealer over the place it was leaking. After about 20+ years of being a dealership mechanic I knew this would not fix a leak, such as this, correctly. I also discovered that they got urethane sealer on the headliner. After mentioning this to the advisor, I was told it had been fixed prior and they were the one that got the sealer on the headliner. I also discovered that the headliner had some abrasions on the edge where it meets the windshield. Again, I asked the advisor about this and was told that it is just a blemish in the headliner. Ask yourself this question. Would you want to buy a 50k vehicle and have a headliner with sealer on it and have “blemishes” in the interior? Not me!!! I wish I could attach photos to this review to show everyone what I am talking about. I drove an hour and a half to this dealership due to the dealership near me not having a good reputation only to have this kind of service. I do not recommend this dealership for service of any kind. More