Hyundai of Auburn

Everyone was so kind and welcoming. I had a really great experience. Scott Wilder is the man that helped me, he made this experience enjoyable. I had a really great experience. Scott Wilder is the man that helped me, he made this experience enjoyable. More

Kavin sold me exactly what I needed based on my financial situation. I came in wanting a hybrid but he knew I couldn't afford it. Thank you Kavin! I love my Santa Fe! situation. I came in wanting a hybrid but he knew I couldn't afford it. Thank you Kavin! I love my Santa Fe! More

We towed our daughter’s 2016 Hyundai Tucson Limited to Hyundai of Auburn on November 7, 2024 with a drivetrain issue which is still under warranty. They requested maintenance records which we provided ba Hyundai of Auburn on November 7, 2024 with a drivetrain issue which is still under warranty. They requested maintenance records which we provided back to 2021. They told us we had to agree to an inspection of the engine which would be $800 out of our pocket if the warranty work was denied - we agreed. They call us by phone every couple of weeks asking for more info or telling us an inspector from their “3rd party vendor” wants photos or is sending an inspector to inspect the car. It’s been almost 2 months, and they still have our car. Hyundai takes no responsibility and says it’s all the “3rd party vendor”. Last time I checked, it’s Hyundai’s name that is on the warranty. My husband has been patient and nice every time he has talked to them until today when they called for records dating back earlier than 2021. They know that an oil change from 2020 has nothing to do with the problems with the car now in 2024, but all of that aside, it is absolutely unreasonable to ask anyone to be without their car for 2 or more months. Ask yourself before you buy a Hyundai - can you be without your car for 2 months or more while they decide if they want to fix it? Can you pay $800 out of pocket if the warranty work is denied? The service department told us they are backed up 2-3 months - ask yourself why that is. One mechanic from another business told us “Hyundai knows they have engine problems, but yet they just keep making cars.” I will never, ever buy another Hyundai. We own a 2010 Toyota with 210,000 miles on it and a 1998 Lexus with 250,000 miles on it. Don’t make the mistake we did. Don’t let them sell you on the “100,000 mile warranty” or the “extra bells and whistles” for less money. Spend the extra money, get a good car like a Toyota or Lexus from a dealership that practices good business and takes care of their customers. I have never written a negative review on any business, but then again I’ve never been treated like this either. More

We were very pleased with our experience buying from this dealership, Michael was very easy to work with. dealership, Michael was very easy to work with. More

We purchased our second Hyundai yesterday. We appreciate Brandon's help, professionalism, and expertise. He was very attentive to my needs and requests. We appreciate Brandon's help, professionalism, and expertise. He was very attentive to my needs and requests. More

We were very pleased with the attention given to us by Sawyer Munsch. He handled the complete sale very professionally. Thanks again Sawyer. Sawyer Munsch. He handled the complete sale very professionally. Thanks again Sawyer. More

I want to thank Brandon from Hyundai of Auburn for another great experience this is my second vehicle and I've had nothing but a great experience both times. another great experience this is my second vehicle and I've had nothing but a great experience both times. More

Just bought two cars for twins. Nancy is always my go to! I bought my car from her 3 years ago and I still love it. Thanks Nancy! Nancy is always my go to! I bought my car from her 3 years ago and I still love it. Thanks Nancy! More

Nancy is always the best! My 4th purchase from her at Hyundai of Auburn. I feel like she is honest and cares about your needs in a vehicle. My 4th purchase from her at Hyundai of Auburn. I feel like she is honest and cares about your needs in a vehicle. More

It was a pleasure doing business with them! I am very happy with my car. Thanks. I am very happy with my car. Thanks. More