Back

Hyundai of Auburn

Auburn, AL

4.9
799 Reviews

823 Opelika Road

Auburn, AL

36830

Directions

By Type

Showing 799 reviews

September 05, 2023

Had the car I wanted waiting and ready to go. In and out in an hour. Awesome experience! More

by shanenice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nancy Barron, Juan Martinez
Sep 05, 2023 -

Hyundai of Auburn responded

Thank you so much for the 5-star review! It is our job to make your car-buying experience as seamless as possible and we are glad to hear that is the experience that you had!

September 01, 2023

Airion was great to work with. Staff is very courteous and strait forward. First time new car buyer. More

by rob.beddingfield
Recommend Dealer
Yes
Employees Worked With
Airion Robinson, Jon Karastury
Sep 05, 2023 -

Hyundai of Auburn responded

Rob, thank you so much for the 5-star review! We are so glad that you had an excellent experience working with Airion! Thank you for trusting us with your first new car purchase! We hope to gain your business again in the future!

August 28, 2023

Very pleasant car buying experience. Staff was courteous, knowledgeable, informative and patient. We didn’t feel pushed. Ryan Alexander ( our salesman) is an excellent and trustworthy em More

by M
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackson Allgood, Juan Martinez, Ryan Alexander
Aug 29, 2023 -

Hyundai of Auburn responded

Thank you so much for the 5-star review! We are happy to hear that you had a great experience working with our staff! It is our goal to treat all of our customers with respect, humility, and excellence and were glad that was your experience! We hope to continue to gain your support and business!

August 26, 2023

Nancy was great to work with. Very responsive to all that we were looking for in a car! She was always available when needed. Just loved getting to know her! She was recommended b More

by cofieldpat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nancy Barron
Aug 26, 2023 -

Hyundai of Auburn responded

Pat, thank you for the 5-star review! We appreciate you sharing your thoughts about your experience with Nancy here at Hyundai of Auburn. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon!

August 25, 2023

I have no complaints. Today we bought our 4th Hyundai. We enjoyed dealing with Ryan. He's very nice and professional. I'm looking forward to driving our new Tuscon for man More

by nrhodes1@charter.net
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Juan Martinez, Ryan Alexander
Aug 25, 2023 -

Hyundai of Auburn responded

Thank you so much for the 5-star review! We are so thankful that you continue to support Hyundai of Auburn! We are so appreciative of our loyal customers! We hope you love your new Tucson!

August 23, 2023

Ryan was very sweet, patient, and answered all of my questions. He clearly enjoys his job! More

by Anella4611
Recommend Dealer
Yes
Employees Worked With
Ryan Alexander
Aug 23, 2023 -

Hyundai of Auburn responded

Thank you so much for the 5-star review! We are so happy to hear that you had a good experience working with Ryan! Our goal is to make your car-buying experience as smooth as we possibly can! We hope to gain your business again in the future!

August 21, 2023

Our sales rep, Ms. Rita Howard, was very professional, knowledgeable, and genuinely a nice person. It was a low stress experience, and the rest of the team was excelle More

by codyowens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Martinez, Rita Howard
Aug 22, 2023 -

Hyundai of Auburn responded

Cody, thank you so much for the 5-star review! We are so glad you drove from Montgomery to come and see us at Hyundai of Auburn! We appreciate your business and support!

August 17, 2023

Worst service department! Be warned! You will be disappointed in the length of time for an appointment, the competence of the personnel, and the lack of empathy shown to you More

by m.wood.au83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Aug 17, 2023 -

m.wood.au83 responded

Worst service department! Be warned! You will be disappointed in the length of time for an appointment, the competence of the personnel, and the lack of empathy shown to you as a customer. Kept car for 3 1/2 WEEKS and said nothing was wrong. Insisted they investigate further. Still they said nothing wrong. Picked it up and drove 2 blocks where car proceeded to stutter and completely stall in traffic on Opelika Rd. Bought my own code scanner and it revealed a bad crankshaft position sensor. Called to request they take it in quickly to repair since I had diagnosed it. Keep in mind, we were without the car for almost a month. Their response? You have to get back in queue! Another 2 weeks before we can even look at it. Ridiculous! And my family has purchased 4 new Hyundais! We have been loyal customers. Never again.

Aug 17, 2023 -

Hyundai of Auburn responded

Mr. Wood, we value your feedback and are sorry you felt you did not have a positive experience. We understand your frustration and are having our service manager reach out in hopes to help resolves your issue. We hope to continue to gain your business by helping in any way we can!

August 16, 2023

Service was quite great, but the wait times were a little long. A lot of hurry up and wait. More

by jahwetu
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ryan Alexander
Aug 17, 2023 -

Hyundai of Auburn responded

Thank you so much for leaving us a review! We are so sorry to hear you experienced a long wait time, but are glad that the service you received was great! We value your feedback as we hope it will help us to continually improve!

August 11, 2023

The Hyundai of Auburn staff was great at helping me to purchase my new Sata Cruz, especially " Rita Howard " sales representative. More

by phillipsleroy336
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gypsy Smith, Rita Howard
Aug 11, 2023 -

Hyundai of Auburn responded

Leroy, thank you so much for the 5-star review! We are so glad you had a great experience working with sales representative, Rita Howard! We hope you love your new Santa Cruz for years to come!

...
11
...