Hyundai of Auburn

I give Genesis of Auburn 5 stars because of their personnel - courteous, honest, sincere and knowledgeable. Most important, they understood that I just could not ethically pay their $900 "documentati personnel - courteous, honest, sincere and knowledgeable. Most important, they understood that I just could not ethically pay their $900 "documentation" fee (which is no more than price gouging), and found a way around that. Ownership needs to understand that this fee stands in the way of their reputation and is not worth it in the long run. I complained about this with a different dealership and have received over 5,000 "LIKES" so far - it is really a win-win if you GET RID of this fee! More

Had a great experience with Sawyer after Lashawndra booked the appt. Awesome staff that seemed to really enjoy working together. booked the appt. Awesome staff that seemed to really enjoy working together. More

Received a deal from Jon, and then received an even better one after! Jon, I appreciate you more than you’ll ever know. Loved working with Brandon Bullard. I’m very appreciative of his willingness to d better one after! Jon, I appreciate you more than you’ll ever know. Loved working with Brandon Bullard. I’m very appreciative of his willingness to discuss the wants on the customer’s behalf! More

Good experience, no games, in and out in a couple hours,. AJ was a great salesman! AJ was a great salesman! More

Had a great experience dealing with Nancy and everyone that helped. Will shop with them again that helped. Will shop with them again More

Nancy's product knowledge and sharp mind make her good at helping clients get what they want. I could hear the wheels churning in her mind as she worked with the finance department for us. She doesn't stop helping clients get what they want. I could hear the wheels churning in her mind as she worked with the finance department for us. She doesn't stop caring for her customers. She will cheerfully help set up the features of the car with the client. I'd also like to mention how nice it was for Scott Wilder to greet us when we came into the dealership. He and our sons were in school together but i would not have recognized him now. We told him we just stopped by to see what might be on the used car lot but our agent Nancy was working with another couple. We chatted a few minutes with Scott. When we realized Nancy was going to be tied up longer than we expected, we decided to go out and start looking at the cars. As we passed Scott he suggested we look at the Tucson. When we found a car of interest we asked him what would be a ball-park figure of it's cost. He was very pleasant and told us more about the car's features and when he gave us the price range, I said "sold". He knew we were waiting for Nancy and yet he took time to help us. That's a Team Player going beyond! More

They helped me with everything I needed far as getting my car! Thank you guys!! car! Thank you guys!! More

We had the best Salesman ever, Mr. Kavin Robertson. This young man made sure we got everything the way we wanted it, his personality is definitely made for the job!! I wish I could giv Kavin Robertson. This young man made sure we got everything the way we wanted it, his personality is definitely made for the job!! I wish I could give a 100 stars. Thank You so much for everything you did for us, including something to drink.. More

I had a great experience with Nancy at the dealership. This is my 3rd. vehicle and I wouldn't go anywhere else to get a vehicle. Nancy was a great help showing me what I wanted and setting me up to drive This is my 3rd. vehicle and I wouldn't go anywhere else to get a vehicle. Nancy was a great help showing me what I wanted and setting me up to drive it. Thanks, Nancy, for all your help. More

Nancy took great care of us as she always has getting us a very fair price on a great vehicle. She is attentive, helpful, responsive and caring about our needs. It's a great dealership. a very fair price on a great vehicle. She is attentive, helpful, responsive and caring about our needs. It's a great dealership. More