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Hyundai of Asheville - Service Center

Asheville, NC

4.9
255 Reviews

255 Reviews of Hyundai of Asheville - Service Center

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July 22, 2022

First of all…this was my 3rd Tuscon bought at Asheville Hyundai…. WOW! I have never, ever been to a more sorry car dealership than Asheville Hyundai! The last Tucson I bought they gave me a punch card for More

by Rodandbev
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Forrest Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2022

Absolutely awful place and product. My car died i replaced the battery like they said it was.. 4 months later car dies in the middle of the road putting me in danger.. turns out there's a recall on t More

by Justyntravers5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Will Kuhn
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2021

We received excellent service from Amanda Buckheit. We were at the dealership because of mechanical problems with our Santa Fe. Amanda went above and beyond to help us especially considering we were not t More

by Stephanie
Recommend Dealer
Yes
Employees Worked With
Amanda Buckheit
October 25, 2019

I already did...poor customer service and repair department Not reliable... Not professional. Hasn't made a bad experience better. Seem to not care... Please see additional comments made previously in survey More

by maryadoresshoess
Friendliness
Recommend Dealer
No
Employees Worked With
April 30, 2019

Poor customer service by the service department I purchased a 2013 Hyundai Elantra GLS in 2014. I was told I would assume the remainder of the 10 year 100,000 mile warranty at the time of my purcha More

by Tammie Robeson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Will Kuhn
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2019

Excellent experience! Theses guys are fantastic. Had a excellent experience at Hyundai of Asheville. Very helpful and kind. Everything worked out perfect. If you are in the market for a new car plea More

by chickadee2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Nelson, Bobby Winkler
June 22, 2018

DO NOT BUY FROM THIS DEALERSHIP I bought a 2011 Hyundia from this dealership and Did the required maintenance. I have reported problems with the motor numerous times and was advised More

by Unhappy owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Will Kuhn
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2018

Forrest Smith is the best service manager ever! I am a frequent customer of the service department at Hyundai of Asheville, and Forrest Smith is by far the best service manager I've ever dealt with. More

by waz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forrest Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Kuhn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Miller, Heidi Tucker
November 18, 2017

Thumbs up!! Thanks Heidi Tucker for making my dealership experience pleasant! I've dealt with a lot of dealership folks and you are one I will come back and deal More

by Moparmox
Recommend Dealer
Yes
Employees Worked With
Heidi Tucker
November 17, 2017

Great job! Heidi Ticker provides great, personalized service! She is pleasant, knowledgeable and professional. I encourage you to visit this dealership for frie More

by kellie H Tucker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heidi Tucker
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