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Hyundai of Asheville - Service Center

Asheville, NC

4.9
230 Reviews

230 Reviews of Hyundai of Asheville - Service Center

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November 08, 2023

Wait time was very reasonable. My service representative was patient ,kind and knowledgeable. He took the time to explain various features of my car which I had questions about. I More

by Joan R
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malaki Harper
Nov 08, 2023 -

Joan R responded

I would definitely recommend your service center. Thank you for your fast and efficient service.

November 08, 2023

Everyone I dealt with was helpful and explained what needed to be done for this service. More

by sarahholtzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2023

I felt my car was in professional hands and the service Manger Fred kept me informed throughout the process . More

by hofjb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Retzlaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2023

Service staff were awesome on a recall item for 2007 Santa Fe. Professional, went above and beyond. More

by johnp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A woman in service I didn't get the name of. Maybe the Heidi you have listed., Malaki Harper
October 31, 2023

I was able to get an appointment quickly and my issue was resolved that day. More

by trishar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Retzlaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2023

Asheville Hyundai provided excellent service in a timely manner on my vehicle.The staff was pleasant and cordial. More

by emrblue16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2023

Good customer service, but shop should be a little bit prove! Thank you ! Overall is good! More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2023

Quick to help. Clear, concise explanations of the issues and what needs to be done. Fair pricing. Courteous staff. More

by am01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malaki Harper
October 18, 2023

Good pleasant visit, service went well, promptly done great job,always get good personal service More

by rjarman37 ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Retzlaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

rjarman37 ron responded

thanks service crew

October 17, 2023

I was concerned when I saw the ratings and reviews on Yelp; however, my experience was a good one! I was able to get an appointment quickly and at the time that I wanted it. My service tech was very hel More

by Dscottzelt
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Retzlaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
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