Hyundai of Asheville
Asheville, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Just a wonderful group of people to work with. Michael Whitmire in particular was very knowledgable about the 2.0T Sonata and Very able to answer our technical questions. Whitmire in particular was very knowledgable about the 2.0T Sonata and Very able to answer our technical questions. More
My gf and I stopped by here to check out a mini cooper S we saw on their used car lot. We were out that day specifically to test drive different types of cars to figure out what my gf would want. It was hun we saw on their used car lot. We were out that day specifically to test drive different types of cars to figure out what my gf would want. It was hunting day. Immediately we are approached by what turned out to be a new sales man, an older gentleman. Pretty normal car dealer convos, but no prices on cars. So, we go inside to chat and to supposedly get keys to drive said mini and possibly a used Hyundai. We spend the next hour waiting alone or talking to this guy who is in no hurry to do anything. Before we even have keys to test drive or even know the price of the car, they are asking for any information, minus social security numbers and are even asking about how we want to finance through them. We do finally go on a test drive and return to talk pricing. My gf likes the car. The sales guy is kinda wierd, kinda pushy but we can talk about the car at least. Still no asking price of the car. Just the "Well what do you want to pay for it?" game. We finally get the asking price and it is way overpriced for the mileage and factory options it lacks. We are already getting impatient with the guy and are ready to head to the next stop but this guy doesn't let up. Finally he steps aside to chat with his manager to see if the price is negotiable (after talking about financing over and over like the price won't change). We take this moment to quietly leave, not trying to be rude, but before I can get to our car, another guy is running after us. I figure this guy will apologize for the new older guy being so slow and green, but more haggling ensues. This guy is bent on getting us back into the office to waste more of our time. We made the point clear over and over, the price was way high, but we would be back if we wanted to actually negotiate a real price. Still this guy doesn't let up. (this guy is Michael Whitmire listed on this site btw) I'm starting to get upset that we have lost near two hours at one place, with lots more stops to make and this guy is even beginning to argue with me on why I would need to be anywhere else, like I am making it up. At this point I was about ready to have at it with this guy, but instead I put the car in gear and drove away from this guy. I did make sure to leave black lines on their pavement on the way out. Immature reaction? Sure. Worth it? Hell yes. In short, we got ran around, wasted time, were extremely rudely treated and their price for the car was way too high to even start. Even if they called and said they could accept our counter offer I would never give those badgers one penny. Every other dealer we had been to was super nice and not pushy at all. Hyundai of Asheville has certainly left a bad taste in mine and my gfs mouth about Hyundai dealer. More
I walked into Asheville Hyundai ready to buy a car if we could come up with a win - win deal. Marry Ann and Jamie Davis were both friendly and helpful. I had been to the Honda & Subaru dealer several time could come up with a win - win deal. Marry Ann and Jamie Davis were both friendly and helpful. I had been to the Honda & Subaru dealer several times and they did not seem to want to work with me, unless I was willing to overpay and accept a low ball offer for my trade. I felt that with a minimal amount of friendly negotiation the team at Hyundai offered me a deal that was acceptable. They pushed, but not to hard. I had also planned on financing though my credit union and was close to walking away because Dasha (finance) was boarder line pushy. However, I gave him the opportunity and I am glad I did. They found me a great deal and did not try to slip in any hidden BS. He also attempted to sell me on the extras, but quickly banked off when I did not bite. Again in the end they pushed, but not to much. It was refreshing to work with a dealer that seemed to want to make the sale happen, after dealing with both Subaru and Honda who seemed to be full of them selves and not ready to deal. I would go back. We will see in 5 years if I am happy with the car, but the initial buying experience was good. More
I drove from Knoxville to close a deal made over the phone with Charles as well as the Used Sales Manager. When I arrived the car I was to pick up was not in the condition I was told it was, was not th phone with Charles as well as the Used Sales Manager. When I arrived the car I was to pick up was not in the condition I was told it was, was not the correct color, and utterly filthy. Charles and the used car manger were either not present or too cowardly to face me. Management hid in their office and sent Mary out to deal with me. They refused to talk to me of leave their desks/office. Mary, however, was very nice and friendly. I told her I was so sorry she works for such cowardly, dishonest, unethical, inconsiderate people. I will never deal with this dealer ship again and will be posting to all forums I am on how I was treated. More
Very friendly staff. Willing to stay after- hours to make the sale. Very thorough with all aspects of the car test drive, paperwork & eventual sale. Worth the trip to NC for the price of the car. make the sale. Very thorough with all aspects of the car test drive, paperwork & eventual sale. Worth the trip to NC for the price of the car. More
Hyundai of Asheville is the place to buy your new Hyundai. They have a great staff and understand how to present an excellent product without any high pressure tactics. Our salesman, Michael Wright Hyundai. They have a great staff and understand how to present an excellent product without any high pressure tactics. Our salesman, Michael Wright, was most helpful in showing the Hyundai line and allowed us to test drive several new cars that we had an interest in. We departed the dealership in a new Sonata Hybrid and are very happy with the vehicle and the staff at Hyundai of Asheville. More
My wife and I met Mary Ann (sales)when we were at Hyundai of Asheville. They did not have the color we were looking for on hand. A few days later, Mary Ann called and left a message that the color we were in of Asheville. They did not have the color we were looking for on hand. A few days later, Mary Ann called and left a message that the color we were interested in had arrived. She followed up again and we went to Hyundai of Asheville a second time. When we arrived, Mary Ann greeted us and explained in detail the different features of the Hyundai Tucson. Mary Ann took time to answer our questions and made us feel comfortable. Never did we feel she was in a hurry to wait on another customer or go home. Mary Ann was wonderful. Mary Ann, Michael Lawson (floor manager), Jason Scott (general manager),and Gene Cline (new car manager) worked diligently to make sure the cost of the vehicle was in our price range. Kellie Howard (finance officer) was wonderful in explaining the options we had concerning the warranty. The staff made sure we were satisfied as we drove home in a new Tucson. We would definitely recommend Hyundai of Asheville to anyone looking to purchase a vehicle. D. Cox More
Excellent salesperson who is solely about the customer's needs. He does not try to sell you a car and he is honest. It is all about what YOU want. If you want information from a guy you can trust, go to Ki needs. He does not try to sell you a car and he is honest. It is all about what YOU want. If you want information from a guy you can trust, go to Kiwi. Even though he is new in the business, he knows his product and he brings integrity a person needs when making an important decision like buying a car. Did not know him prior to this experience. Highly recommend him to anyone who wants a fair deal and an excellent experience! SIX OUT OF FIVE STARS More
I was involved in a traffic accident in May that destroyed my car, a Toyota Yaris. I wanted to replace it with something similar but not quite as small. As I am 71 years old I did not wish to take o destroyed my car, a Toyota Yaris. I wanted to replace it with something similar but not quite as small. As I am 71 years old I did not wish to take on a car payment every month, so my goal was to find a quality used car that would cost equal to (or as close as possible)to the settlement with my insurance agency. My salesman at Hyundai of Asheville was Michael "Kiwi" Wright. He listened to me and was gracious and friendly without being overbearing. As I have never purchased a used car before I was understandably "leary" of the entire situation. Michael put me at ease and I felt that I could trust this man to find me a good car for the value. In the end, I drove off in a 2010 Kia that seems to be in great condition. It handles well, is economical, and the body is in excellent shape. I ended up paying slightly more ($200+) than I wanted to spend and I did have to bargain with the Manager who closed the deal. All in all, I would recommend this dealership and especially, Michael Wright. I love my "new" car and I feel very satisfied with Hyundai of Asheville. More
This was my first car buying experience, and a wonderful experience it was. I had already made visits to other dealers, none of which were as friendly or as welcoming. My dealer really listened to what I ha experience it was. I had already made visits to other dealers, none of which were as friendly or as welcoming. My dealer really listened to what I had in mind from the very beginning. He was exceptionally patient with me, showing me all my options and answered any and all questions I had. Buying a car can be a very stressful experience, and for me a big decision, but it could not have gone any better. It could have been the same exact car for the same price, but it was really my dealer who made the experience worth while. More