Hyundai of Asheville

I had a great experience with this crew today. Justin Primm was nothing but patient and courteous with me and my son. He worked the figures on a couple of different vehicles I was looking at until he fou Primm was nothing but patient and courteous with me and my son. He worked the figures on a couple of different vehicles I was looking at until he found the right fit for me. I would definitely recommend this dealership to anyone looking for a new or used vehicle. Not only Justin, but every other team member that i dealt with was just as nice and helpful! One very satisfied customer!! More

Overall great experience! I had been wanting a Veloster for a long time and Justin really made it happen for me! I couldn't be happier! for a long time and Justin really made it happen for me! I couldn't be happier! More

Justin Primm is incredible and very patient! Not only did we purchase 2 vehicles from him but when my son was in need for a car - we sent him to Justin! Considering this was his first car ~ he worked wi did we purchase 2 vehicles from him but when my son was in need for a car - we sent him to Justin! Considering this was his first car ~ he worked with him to find a suitable car for a 22 year old. And was very courteous and understanding of our sons needs. When we had issues with a vehicle ~ he worked diligently to get things taken care of to ensure our needs were met. Never once did he refuse to take our call and was always trying to find the right solution. We have never had a salesman work for us even after the sale. We just want to say a big THANK YOU JUSTIN!!! Such a joy working with you! We will be looking for another car in 3 years....see you soon! More

I was away from home on a business trip returning from Eastern TN when my vehicle broke down in the NC mountains on the afternoon of Jan. 8th. While I was awaiting the tow from AAA my husband contacted Hy Eastern TN when my vehicle broke down in the NC mountains on the afternoon of Jan. 8th. While I was awaiting the tow from AAA my husband contacted Hyundai of Asheville and spoke w/ Brian discussing the situation. Brian was very helpful from the start, demonstrating concern and advising that they would be certain to look at my vehicle as soon as possible once I arrived. The tow truck took longer than anticipated, and I barely made it to the dealership right before closing. Although he had a prior appointment, Brian stayed and greeted me and made sure that I was ok. Even though there were no loaner cars or rental cars available in the area due to the cold weather that had occurred over the recent days, he ensured that I made it to my hotel safely. Early the next morning I received a call regarding the status of my vehicle. The service center had my SUV repaired and I was on my way home by early afternoon. I greatly appreciate the service that Brian and his team provided. They showed concern and care and did everything that they could to ensure my safety for my return trip back to Atlanta. For a situation that nobody plans on or wants to occur, Brian's assistance was greatly appreciated. More

My family I went to Hyundai of Asheville expecting to get get turned down even for a used car, but left the lot with a NEW Hyundai!! Justin Primm was awesome!! He was a down to earth salesman not pushy at al get turned down even for a used car, but left the lot with a NEW Hyundai!! Justin Primm was awesome!! He was a down to earth salesman not pushy at all, you wouldn't have known he was a salesman. This is the first new car i have owned. I LOVE MY HYUNDAI ELANTRA!!!!! Thanks to all the staff. More

From the moment we walked into the dealership, the atmosphere was welcoming and professional. Richard Parton, our salesman, first asked appropriate questions concerning our purchasing criteria. Then h atmosphere was welcoming and professional. Richard Parton, our salesman, first asked appropriate questions concerning our purchasing criteria. Then he answered questions we had about Hyundai since this was the first time we had looked at this manufacturer. He then suggested we test drive a vehicle and had one brought up for our inspection. He pointed out features we might appreciate and explained the warranties. When we returned to the dealership after the test drive, the sales manager, Michael Lawson, came over and introduced himself and asked if there were additional questions or concerns he could address. At all times, everyone was friendly and extremely knowledgeable about their stock. We were able to agree on a purchase price that was extremely attractive and now are the proud owners of a 2013 Hyundai Sonata. We love it. More

Awesome experience, loved it! The people were very friend and accommodating. I would definitely recommend this dealership! Best place in the whole wide world. Period. and accommodating. I would definitely recommend this dealership! Best place in the whole wide world. Period. More

This is our second used car purchase from this dealer. Our first purchase was in February of 2012, and we had a very positive experience with both the sales and finance staff. Because of our first experi Our first purchase was in February of 2012, and we had a very positive experience with both the sales and finance staff. Because of our first experience, we decided to return to this dealership for another used Hyundai. We found the car we wanted at a good price and the sales staff was very friendly and took a significant amount of time with us to finalize the sale. When we encountered some confusion during the finance process, we expressed our concerns, and the team negotiated a satisfactory resolution to the issues we raised. We are pleased with the outcome, and grateful to the staff for taking the time and trouble to address our concerns. We love our first Hyundai (a Santa Fe), and we are confident that we will enjoy our new Sonata as well. More

My experience was amazing!!! After speaking with Mary Ann wanting to purchase a Genesis, Ryan informed her that one had come available. It arrived and I loved it!!! Charles, Mary Ann and my husband worked on wanting to purchase a Genesis, Ryan informed her that one had come available. It arrived and I loved it!!! Charles, Mary Ann and my husband worked on the details, them Mike Lawson made the closing very easy. I went home with a car I love!!! Thank you all for making this experience so awesome!!!!! More

My experience with the 3 staff members mentioned was excellent! i spoke with Mary Ann upon arrival, she was pleasant down to earth, and thorough. I was unable o afford the vehicle I originally wanted excellent! i spoke with Mary Ann upon arrival, she was pleasant down to earth, and thorough. I was unable o afford the vehicle I originally wanted but she was able to redirect me to a brand new vehicle that was within my budget and walked me through my process explaining the features and I was completely satisfied. I did not know I was eligible for a $500 rebate as a veteran and found out today and called her to let her know and she asked if I had the proper paper work for proof and is assisting me further (4 days after the purchase) due to the oversight, she is awesome!! Charles was friendly and eased my mind about financing and assured me that they would do the best they could to accomodate me, he fullfilled what he proposed!! And last but not least, BILLY the (WIZ) KID DID AN OUTSTANDING JOB SECURING ME A FINANCER, THAT EXCEEDED MY EXPECTATIONS!! This team of employees at this dealership deserve a standing ovation for OUTSTANDING customer service, they did a wonderful job!! More