Hyundai of Anderson - Service Center

Excellent Service I've been a loyal Hyundai of Anderson customer for several years. The service department has always been and continues to be superb in customer servic I've been a loyal Hyundai of Anderson customer for several years. The service department has always been and continues to be superb in customer service. Easy to get an appointment that works for my schedule, quick and efficient service, and always personable. Melissa is the best! Recommend Hyundai service and sales for anyone! More

Oil change Nice experience , I had to come after work and it was late in the day but was treated very well.Thanks for saving me an additional trip to Anderson a Nice experience , I had to come after work and it was late in the day but was treated very well.Thanks for saving me an additional trip to Anderson as I live in Easley! More

Very Nice, Good Service The staff was very helpful and courteous throughout the whole time there. I was seen right on schedule and the service was completed in a timely manne The staff was very helpful and courteous throughout the whole time there. I was seen right on schedule and the service was completed in a timely manner. I would visit again. More

Christmas Spirit Hyundai of Anderson is awesome. I've been a loyal Hyundai divert since 2009. After signing me up for the 5% online shopping for perks, I got a fre Hyundai of Anderson is awesome. I've been a loyal Hyundai divert since 2009. After signing me up for the 5% online shopping for perks, I got a free oil change! Made my day! More

New car I'm giving James speak man a 10. He goes over his service to help me, like show me how to operate my navigation on my new car. In everybody is very fr I'm giving James speak man a 10. He goes over his service to help me, like show me how to operate my navigation on my new car. In everybody is very friendly. More

Should not take two business days to get a tire for car Since dealership sells the car I drive, it should not take two business days to get a tire. I ended up having to miss work due to this mess up by se Since dealership sells the car I drive, it should not take two business days to get a tire. I ended up having to miss work due to this mess up by service center. Kept being promised but promises did not come through and the kicker at the end was they were going to charge me for name brand tire which was $100.00 more than the $89.00 tire they put on my car. Thank goodness this error was caught before I over paid for a cheap tire. Also, when a new tire is put on the car the customer should not have to ask why the tire light is still on in car. They had to drive car back in garage pump up tires, drive it around block to make sure light was off. This should have been taken care of after tire was placed on car since that the reason car was in shop to start. More

Quick Stop Stopped in for a defective piece of trim to be replaced, and was there only long enough to drink my coffee they graciously provided. Melissa is so e Stopped in for a defective piece of trim to be replaced, and was there only long enough to drink my coffee they graciously provided. Melissa is so efficient, and the entire staff accommodating. Was in, repaired, out, and on the road again in less than 30 minutes with repair completed and a like-new auto! These folks really know what they are doing!!! More

Taking the extra step to set yourself apart. I think it is important to offer small gestures that show your appreciation to your customer base. Like a quick rinse off of the car and vacuuming of I think it is important to offer small gestures that show your appreciation to your customer base. Like a quick rinse off of the car and vacuuming of the floor mats after servicing. This is not unreasonable and it sets the dealership apart from all the quick lube service centers (actually some even give this courtesy) So when we are inconvenienced, as I was yesterday, due to a mishap done by the dealership...we as customers would be more understanding. Lastly, cashiers are like hostesses. They are the greeters and the last impressions the customer is left with. They should not have to multitask to the point that they seem too overwhelmed to be the business's customer service reps. or dare I say "ambassadors". More

Routine Servicing It turned out that I needed more than the regular oil change since I was at 45,000 miles. The work was done quickly and my questions were answered. C It turned out that I needed more than the regular oil change since I was at 45,000 miles. The work was done quickly and my questions were answered. Comfortable waiting room, my only disappointment was no tea. More

Cigarette and USB outlets not working Service advisor very helpful and dealership waived their minimum charge since only a fuse was blown. they replaced it and we were on our way again Service advisor very helpful and dealership waived their minimum charge since only a fuse was blown. they replaced it and we were on our way again after a short wait. More