Hyundai of Anderson
Anderson, SC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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great experience Overall experience was great. Friendly staff, clean facility, a lot of cars to choose from. I will deafeningly be coming back for service. Thanks Hyun Overall experience was great. Friendly staff, clean facility, a lot of cars to choose from. I will deafeningly be coming back for service. Thanks Hyundai More
Awesome! All the employees go above and beyond to make sure you are happy with your new car. I bought 2 cars from here and I will buy my next car here. All the employees go above and beyond to make sure you are happy with your new car. I bought 2 cars from here and I will buy my next car here. derek Patton is awesome! More
FABULOUS FALL SONATA EXPERIENCES I WAS VERY PLEASED WITH MY BUYING EXPERIENCE THEN THE 1000 AND 3000 MILE CHECK UPS !!! THE STAFF WAS SENSITIVE DURING STRESSFUL TIMES IN MY LIFE. THE I WAS VERY PLEASED WITH MY BUYING EXPERIENCE THEN THE 1000 AND 3000 MILE CHECK UPS !!! THE STAFF WAS SENSITIVE DURING STRESSFUL TIMES IN MY LIFE. THE JOY OF MY SONATA HAS INCREASED MY CONFIDENCE & DETERMINATION. THE STAFF HAS HELPED SEVERAL TIMES TO LEARN THE MARVELOUS FEATURES AVAILABLE IN THE CAR I BOUGHT. More
Intially a bad experience, but has turned out good. UPDATE: The dealership contacted me a few days after this review went up, and has worked very hard to make the deal better. They gave me a much bett UPDATE: The dealership contacted me a few days after this review went up, and has worked very hard to make the deal better. They gave me a much better price on the truck and some extras, and I ended up coming out of the deal with a nice truck for a good price. It's clear that they really care about having a good reputation in Anderson. They have also let me know that the salesman I worked with is not there anymore. The salesman I worked with the 2nd time around was really great and easy to deal with, and was very clear about the details of the purchase. Much appreciated. I'm refraining from bumping it to 4 or 5 stars until I see how it is dealing with them long term, but I have every reason to believe it will be positive. Under no circumstances should you deal with this dealership. They are extraordinarily dishonest. When you catch them being dishonest, they attempt to convince you that you just don't understand what's going on. In my entire history as a consumer with access to the internet, I have never felt the need to write a review until now. I have been looking for a truck in the Anderson area. This dealership had a pretty decent looking Dodge 1500 with low-ish miles. I went in and asked the salesman how much the truck was. He told me 15,400. I test drove the truck and applied for financing. During the entire test drive, the salesman wouldn't shut up about how much better and bigger his truck was than this one, and that I should buy a real truck. The salesman told me I was approved for financing, and handed me a piece of paper that said, "Purchase Agreement" on the top, and told me to sign it. I asked for a moment to look over the numbers, and he just kept pushing me to sign it. I am extremely glad I looked at it closely. Magically, the base price of the truck had increased to 17,000 (remember, they had told me the base price was 15,400), BEFORE taxes and their BS "admin fee" of $500. The bottom line price on a truck they quoted at 15,400, was now almost $18k, before financing cost. I asked the salesman about the increase, and he said, oh, no, that's just the taxes, and again pushed me to sign it, but finally admitted the price was wrong. I asked him what the APR was on the loan, and he wouldn't tell me. I asked him if someone there would know, and he said no. I did the math myself based on their payment plan, and the cheapest/shortest version of the loan came out to be 145% of their claimed cost of the truck. I asked again about the price, and the salesman said, "dont worry about it. It'll be 15400. just sign the paper." When I reminded him that the paper said $17k and I would be signing into owing them that amount of money plus tags and fees, he replied, "I said don't worry about it. just sign it." He refused to print a new agreement with the correct price on it. He again refused to tell me the APR of the loan or to direct me to someone in finance that would know. I walked on the deal. Not one, but TWO salesman followed me out to the parking lot and cornered me, telling me over and over how good of a deal it was and that I would never find a deal this good again. That they had 3 people who wanted to buy the truck if I didn't (the truck is still sitting there three weeks later, with good reason). They literally blocked me from getting to my vehicle to leave. I called them to speak with a manager about the situation, and I was told by the head sales manager that I was lying, that if i had asked for the APR they would have told me, and treated to a bunch of circular, evasive tactics to avoid the fact that they had been dishonest and had mangled my credit report in the process. First I was told that the purchase agreement wouldn't have tied me to anything, then I was told that it was a commitment to buy, but not a binding agreement on the loan, then I was told that it was a commitment to buy for the price on the agreement, but that I wouldn't have been asked to sign it without knowing all the details...which is a straight lie, because not only did the salesman repeatedly and aggressively push me to sign it, he refused outright to give me the information I asked for, or to amend the agreement to accurately reflect our verbal agreement. Do not deal with this business for any reason. Buy your car from someone else. Anyone else. If I could possibly give this place negative stars, I would. More
outstanding service! !!!!! Haley Lester was very helpful and provided exceptional customer service. You’ve bent over backwards for me. Please let me repay you somehow, if only Haley Lester was very helpful and provided exceptional customer service. You’ve bent over backwards for me. Please let me repay you somehow, if only in a note telling you how much I appreciate your love and support. Thanks Haley More
Great people to deal with and great support after the sale I feel that this dealership has gone way beyond the normal in all ways. I received a great deal on a CPO hybrid sonata. I have also used the service d I feel that this dealership has gone way beyond the normal in all ways. I received a great deal on a CPO hybrid sonata. I have also used the service department and feel they did a good job and have reasonable prices and most of all when I did have an issue come up after the sale they took care of it to my complete satisfaction. You can feel confident dealing with them that they care about their customers. Ask for Cynthia Owens or contact her on the internet and they will go out of their way to assist and find what you are interested in from the moment you arrive, at least that was my experience. Derek Patton was my salesman and he got me the best price on the car I bought without playing a lot of games like most car dealers do. I will definitely return when I need to purchase another vehicle or when my car needs service. More
Only dealer I would ever see for service work I have scheduled all my recent routine service here since I discovered this dealership about two years ago. They have done a great job on every visit I have scheduled all my recent routine service here since I discovered this dealership about two years ago. They have done a great job on every visit. Most recently I was in for a recall notice that was estimated to take about an hour, so I chose to wait. I showed up a few minutes early, they took my car immediately and it was back and ready to go about 10 minutes after my original schedule time. I didn't buy my current car here, but I will surely buy my next one here! More
A REWARDING EXPERIENCE @ LAKE HARTWELL HYUNDAI IN ANDERSON SINCE MY FIRST DAY TO WALK IN THE DEALERSHIP, I HAVE BEEN TREATED AS A VALUABLE PERSON AND CUSTOMER. THEY HAVE TAKEN CARE OF MY EVERY NEED, PROMPT SINCE MY FIRST DAY TO WALK IN THE DEALERSHIP, I HAVE BEEN TREATED AS A VALUABLE PERSON AND CUSTOMER. THEY HAVE TAKEN CARE OF MY EVERY NEED, PROMPTLY AND WITH A PROFESSIONAL MANNER. THIS IS MY FIRST ENCOUNTER WITH THE HYUNDAI AUTOMOBILE AND WITH THIS DEALERSHIP, BUT I RECOMMEND IT TO EVERYONE THAT I HEAR IS WANTING AN AUTO, AND WILL TELL THEM WILLINGLY HOW GOOD A SERVICE THEY WILL RECEIVE THERE. JAMES S. FINCH, ELANTRA GT More
Went to look.... bought new car We saw the Lake Hartwell Hyundai tv commercial and decided to go look at the sonatas. While there we also drove a loaded Elantra. We purchased the Ela We saw the Lake Hartwell Hyundai tv commercial and decided to go look at the sonatas. While there we also drove a loaded Elantra. We purchased the Elantra and love it. The experience with the dealership was exceptional. They go above and beyond for their customers. We definitely recommend this dealership. You would be hard pressed to find another business that offers customer service of this caliber, outstanding prices, quality vehicles, and the best warranty in the business. Thank you Charles and everyone for the awesome experience. Mike & Donna Kelley More
Can you believe a mouse? Our ac fan stopped working and made a horrible noise two days before a long trip in hot weather. These great people found lots of mouse bedding and m Our ac fan stopped working and made a horrible noise two days before a long trip in hot weather. These great people found lots of mouse bedding and messes in our Genesis and fixed the whole problem quickly. Guess living in a rural place has a surprising place. We were so grateful for such great service More