Hyundai of Anderson

Car repairs I brought my Sonnata in for a complete tuneup and detail. They were a bit pricey on Labor VS. parts. I had to take it back because of an improperly se I brought my Sonnata in for a complete tuneup and detail. They were a bit pricey on Labor VS. parts. I had to take it back because of an improperly seated sensor. This bothered me quite a bit. However I emailed them and let them know the issue and when I returned it was taken care of promptly therefore the 4.0 rating. Otherwise it would have come in at a 3.5 James Wilson More

Great Service This was my first experience at a car dealership. Mr. Charles Owens took care of me. I was kind of down at first when he told me I couldn't get my all This was my first experience at a car dealership. Mr. Charles Owens took care of me. I was kind of down at first when he told me I couldn't get my all black limited 2018 sonata, but he put me in a 2017 sonata to get me started. To anybody who reads this go see Mr. Charles Owens he want let you down. Everybody go check out Hyundai of Anderson they make you feel like you are at home. Great experience and I highly recommend them!!!!!!!!!!!!! More

great experience this has been m first experiance and i have been lucky to have got greaT SERVICE FROM CHARLES AND CINDY OWENS THEY HAVE WORKED VERY HARD TO HELP ME G this has been m first experiance and i have been lucky to have got greaT SERVICE FROM CHARLES AND CINDY OWENS THEY HAVE WORKED VERY HARD TO HELP ME GET INTO A CAR. Well i got my first one and hit a deer with in 6 months of having my vehicle. Went to charles and cindyn for help. well i had totalled my car and with in one day they had me into a newer model and a better vehicle then before. and they worked very hard to get me into a vehicle and they succeeded. i love my car and everybody is jealous that i was able to get a car with hardly no credit and little money to put down. I am very gratefull to have them at the dealership with their kindness and their hard work. thank yall. but they could help and let u keep the floor matts lmao More

Great and courteous service I always had a great experience with this dealership. When I was first in the market for a vehicle, Sean was very honest and let me allowed me to test I always had a great experience with this dealership. When I was first in the market for a vehicle, Sean was very honest and let me allowed me to test drive both newer model Genesis's. Even though I didn't purchase my vehicle through them due to package I was looking for, I would highly recommend them. I go to them for all my servicing needs. More

Wonderful Great experience the staff was very friendly Freddie came right out when i pull up in the parking lot and he had a good answer to every question i ask Great experience the staff was very friendly Freddie came right out when i pull up in the parking lot and he had a good answer to every question i ask him and he told me everything that was going to happen while he was trying to get me in a car he told me i would leave in a car that day and i did More

Great Service! Great service from a friendly staff. James was very knowledgeable and provided us with all the information we needed o make a good purchase. Morgan Great service from a friendly staff. James was very knowledgeable and provided us with all the information we needed o make a good purchase. Morgan was very helpful online. More

Careless tech & spare tires I have been dealing with Hyundai of Anderson for about 5 years and for the most part have had very good service experience, however in August I took m I have been dealing with Hyundai of Anderson for about 5 years and for the most part have had very good service experience, however in August I took my 2016 Sonata in for service when it appeared to be having shifting problems. It was evaluated on a Friday morning, and I was told there was an electrical problem in the computer system and they would need to order a part. As I left in their rental car, the service manager told me that they would continue to check the car out, that the part would be ordered, but probably would not arrive before the following Monday or Tuesday. He said once they replaced the part he would like to keep the car a day or 2 to drive it and make sure all was well. By the following Thursday I had heard nothing, so I called. I was told that the part had not come in but they would call me with updates. Because the license plate on the rental car they gave me had expired, they called me and asked me to bring the car back to get a new license plate. I did that on Friday before Labor Day. They told me then that the part had just come in that morning, and that they would try to get it on the car that day. He said I would probably be able to get the car back on Monday. When I reminded him that Monday was a holiday, he said probably on Tuesday. Finally on Wednesday morning they called to tell me I could pick up my car. I went in late that morning and drove the car from the dealership to Sam's Club on my way home. When I went to load my purchases in the trunk, I discovered a large "foreign object" on the floor of the trunk. I drove back to the dealership and asked the service manager to identify it for me. As it turned out, the technician who replaced the part on my car had put the shield from under the car in the trunk while he worked on the part. He completed the replacement but forgot to replace the shield. He came out and told me that as soon as he washed his hands he would put the shield back and "It will just take a second." 20 or 25 minutes later I finally was able to take my car. Had I not stopped to do some shopping, I would have had to drive back to Anderson from Due West (about 25 miles one way) to have that piece put back on the car! I did get apologies from both the technician and the service manager, but this seemed to me to be carelessness on the part of the technician. Also, I bought this car in July 2016, and since I had had no tire issues, did not discover until early August 2017 that there was no spare tire in the trunk! When I called the dealership to question this, I was told that Hyundai no longer put spare tires in this model! This to me is ridiculous! What if a woman driver or a man with physical problem gets caught on a less-traveled roadway with a flat? Not all of us can afford to join AAA or other road service agencies, and even if we could, not all of us have cell phones to call for help. In the area where I live there are areas where there is no cell phone service. Hyundai should be held responsible for incidents that could happen when there is not a spare in the car! More

Great Service I contacted Hyundai of Anderson via the internet expressing my needs and wants for a new vehicle and within 5 minutes I received a call from James Spe I contacted Hyundai of Anderson via the internet expressing my needs and wants for a new vehicle and within 5 minutes I received a call from James Speakman. He listened to what I wanted and had some selections ready when we came in the next day, making the selection and sale so easy! He was fantastic! This is the second vehicle I have purchased from Hyundai of Anderson and I would highly recommend them. More

Service representative is always very courteous. Appointment was on time and Scott kept me updated while I waited. I liked the convenience of booking my representative is always very courteous. Appointment was on time and Scott kept me updated while I waited. I liked the convenience of booking my appointment online. More

Easy to deal with Quick and easy to get in and out. Great sales people no pressure on the sale. Clean and well location. Great selection on the lot. Quick and easy to get in and out. Great sales people no pressure on the sale. Clean and well location. Great selection on the lot. More