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Hyundai Montgomery - Service Center

Montgomery, AL

3.5
198 Reviews
Call Service Center (334) 851-8100

198 Reviews of Hyundai Montgomery - Service Center

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December 03, 2023

Fast and friendly service The staff was friendly and the service was fast and I loved how clean the building was. More

by Shauna_simmons
Recommend Dealer
Yes
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Dec 04, 2023 -

Hyundai Montgomery responded

Thanks for sharing your experience, Shauna! We're delighted to hear that our team's friendliness and the speed of service stood out to you, along with our clean facility. Your satisfaction is our top priority, and it's wonderful to know we hit the mark. Looking forward to welcoming you back soon!

December 03, 2023

Quality, professional The representative provided quality, and professional service; as always Hyundai takes pride in making their customers happy. More

by mcelroywashington11
Recommend Dealer
Yes
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Dec 03, 2023 -

Hyundai Montgomery responded

We're thrilled to hear that our representative delivered top-notch service to you! Customer satisfaction is our priority, and it's rewarding to know we're hitting the mark. Thank you for sharing your experience and for your continued trust in us.

December 02, 2023

Absolutely wonderful! He was very knowledgeable and patient! Herman listened to what I wanted and delivered! He is the best! More

by chelletoney
Recommend Dealer
Yes
Employees Worked With
Herman Hodrick
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Dec 01, 2023 -

Hyundai Montgomery responded

It's fantastic to hear about your wonderful experience! We're so proud of Herman for being knowledgeable, patient, and attentive to your needs. It’s great to know he delivered exactly what you wanted. Thanks for recognizing his efforts, and we're thrilled to have him as part of our team!

December 02, 2023

I don't know all the particulars, but I feel they did not devote the necessary time to my repair to solve the problem. They kept my vehicle for 6 weeks or so. More

by jdhauchemmath
Recommend Dealer
No
Employees Worked With
Service department
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December 02, 2023

Efficient service and friendly staff Ran into one little issue with billing, but it was quickly resolved More

by jatrippe77
Recommend Dealer
Yes
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Dec 02, 2023 -

Hyundai Montgomery responded

We're glad to hear that you found our service efficient and our staff friendly! Sorry about the hiccup with the billing, but it's great to know it was resolved swiftly. Thanks for your understanding and for taking the time to share your experience. We're here for you whenever you need us!

December 02, 2023

Everything was great Our experience with the service department was great. Paige was very knowledgeable of her job and willingness to help us. More

by GODFAVOREDME1
Recommend Dealer
Yes
Employees Worked With
Paige
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Dec 02, 2023 -

Hyundai Montgomery responded

It's fantastic to hear that Paige and our service department made your experience so positive! We really appreciate your kind words about Paige's expertise and helpfulness. Thank you for sharing your experience, and we look forward to assisting you again in the future!

December 02, 2023

Horrible incompetent service department. Had no clue about Hyundai engine recall problem. Total waste of time going there. More

by alabamatrooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
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December 02, 2023

Brought vehicle in @ 8;15am , told me car would be ready around. It was closer to 6:30 pm More

by TGN1220
Recommend Dealer
No
Employees Worked With
Wasn't the service mgr.
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December 02, 2023

Service personnel were courteous and efficient. The sales person on the sales floor showed my wife where the coffee machine was and assisted. More

by brownpeekers
Recommend Dealer
Yes
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Dec 03, 2023 -

Hyundai Montgomery responded

It's great to hear that our service personnel met your expectations with their efficiency and courtesy. Also, we're glad that our sales team was able to make your wife's visit more comfortable by assisting with the coffee machine. Your positive experience is what we strive for, and we're thankful for the opportunity to serve you both. Looking forward to your next visit!

December 02, 2023

It was good We went back and forth on whether the maintenance should have been covered due to previous maintenance done on a recall. I finally relented and paid the bill. More

by david1958
Recommend Dealer
Yes
Employees Worked With
Glynn
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Dec 03, 2023 -

Hyundai Montgomery responded

We appreciate your honest feedback and understand the importance of clear communication regarding maintenance coverage. It's our goal to ensure you feel fully informed and comfortable with any decisions made. We're here to assist with any future needs or questions you might have. Thank you for your patience and for choosing our service.

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