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Hyundai Montgomery - Service Center

Montgomery, AL

3.5
198 Reviews
Call Service Center (334) 851-8100

198 Reviews of Hyundai Montgomery - Service Center

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January 01, 2024

They made sure I stayed informed on my repairs. A very good service team. I’m pleased. More

by mcmeansdorothy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chasen
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Jan 02, 2024 -

Hyundai Montgomery responded

Thank you, John, for your positive feedback! We're delighted that our service team kept you well-informed throughout your repair process. Your satisfaction is our top priority, and we're glad we met your expectations.

December 29, 2023

Terrible customer sevice! They have had my car for over a month and no communication unless I call them. Sales are fine, service is horrible! More

by Cap
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
TANAJAH BROWN
1.0
This rating includes all reviews, with more weight given to recent reviews.
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December 11, 2023

Service diagnostic taking too long. Had my car towed in 3 weeks ago ecause the engine seized up on I-65.. Could have been killed. It's most likely a manufacturing defect that is cover More

by uccat
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
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December 07, 2023

Sean Son is the kindness and supportive dealer I have ever seen. He always figure out customers requires and try to be offers available after services. I totally recommend him to my friends who need to b More

by BK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TANAJAH BROWN
4.0
This rating includes all reviews, with more weight given to recent reviews.
Son Sang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2023 -

Hyundai Montgomery responded

Thank you for sharing your wonderful experience with Sean! It's heartening to know his supportive nature and dedication to understanding customer needs made such a positive impact. We're grateful for your recommendations and it's fantastic to hear that you'd entrust your friends to us for their car needs. We look forward to continuing to exceed your expectations in the future!

December 07, 2023

He is very kind and best dealer. I bought 2 cars from him. I really satisfied with him. More

by dreamingcity76
Recommend Dealer
Yes
Employees Worked With
Sean Son
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Dec 07, 2023 -

Hyundai Montgomery responded

We're thrilled to hear about your positive experience with Sean! It's fantastic to know that his kindness made such a great impression and that you trusted us for not just one, but two car purchases. Your satisfaction means the world to us, and we can't wait to continue supporting your automotive journey. Thank you for choosing us!

December 04, 2023

The cost of a simple part is overpriced. It's ridiculous to spend $535 on an oil pan that can simply be bought for $50 More

by Jkenesia
Recommend Dealer
No
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December 04, 2023

It was very great full experience for me It was very great full experience for me i very very appreciate Hyundai More

by KHB180
Recommend Dealer
Yes
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Dec 04, 2023 -

Hyundai Montgomery responded

Thank you, KHB180, for sharing your experience with us! Your feedback is greatly appreciated, and we're here to provide exceptional service whenever you need us. If you have any more feedback or if there's anything specific you'd like to share, please feel free to do so.

December 04, 2023

Didn't answer my questions and kept telling me I'd be fine Had don't care attitude More

by Lmcgough
Recommend Dealer
No
Employees Worked With
Gentleman at pickup
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December 04, 2023

Didn't answer my questions and kept telling me I'd be fine Had don't care attitude More

by Lmcgough
Recommend Dealer
No
Employees Worked With
Gentleman at pickup
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December 03, 2023

Excellent service beginning with the black gentleman in the auto receiving area, to Brittany, and others who contributed to my good experience. Best wishes to you, and team, and all of your loved ones for More

by Grateful Customer
Recommend Dealer
Yes
Employees Worked With
Brittany
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Dec 03, 2023 -

Hyundai Montgomery responded

It's fantastic to hear that our team impressed you with their speed and friendliness! We're also glad you noticed the cleanliness of our facility. Your positive feedback is greatly appreciated, and we look forward to providing you with the same excellent service in the future. Thank you for choosing us!

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