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Hyundai Montgomery - Service Center

Montgomery, AL

3.5
198 Reviews
Call Service Center (334) 851-8100

198 Reviews of Hyundai Montgomery - Service Center

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January 16, 2024

I have only good things to say about my experience. The serviceman was very polite. More

by STRINGERDEE3
Recommend Dealer
Yes
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Jan 17, 2024 -

Hyundai Montgomery responded

Thank you for your positive feedback. It's wonderful to hear that your experience was good and highlighted by the politeness of our serviceman. We take pride in our team's professionalism and courtesy!

January 16, 2024

I have only good things to say about my experience. The serviceman was very polite. More

by STRINGERDEE3
Recommend Dealer
Yes
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Jan 17, 2024 -

Hyundai Montgomery responded

Thank you for your positive feedback. It's wonderful to hear that your experience was good and highlighted by the politeness of our serviceman. We take pride in our team's professionalism and courtesy!

January 16, 2024

No satisfaction at all I was not satisfied with the decision that was made for my claim. I was told by the claim person that Hyundai did not agree with the cause of the accident. More

by Grichards6262
Recommend Dealer
No
Employees Worked With
SHEDARIAN
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January 16, 2024

Late response to appointment start and accomplishment Padded time of start and completion New Dealership More

by jgreen1943
Recommend Dealer
No
Employees Worked With
Service
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Jan 16, 2024 -

jgreen1943 responded

Arrived at 7:10 for a 7:30 appointment. Saw the service person at 7:45. Got the paperwork at 9:30 stating the service had been completed and given directions where truck was turned out it was wrong vehicle. A few minutes service advisor reported my vehicle was on the rack being serviced. Got my truck back at 10:20. Was late for following appointment. Paperwork didn't match what was actually accomplished.

January 16, 2024

It was really good It was really good she helped me an got me taken care of about my car More

by Ladyjay11.jb
Recommend Dealer
Yes
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Jan 17, 2024 -

Hyundai Montgomery responded

Thank you for your feedback! We're delighted to hear that you received excellent assistance and that your car concerns were efficiently handled. It's always our goal to ensure our customers are well taken care of.

January 13, 2024

The car only needed an update to the anti theft system. But instead they charged me for making a whole new key. Few weeks later the new key would not work. When you use the old key now, the anti theft syst More

by Ash Kannan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
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January 12, 2024

Stopped by in November to see about ordering parts. They said I needed an appointment, so they made me one. Arrived early only to wait 45 minutes after appointment. Technician took mu vehicle oh and ye More

by gwen59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nobody
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January 04, 2024

I came for services and it was not performed up to my standards so I’m not pleased More

by JMARTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shamar
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January 04, 2024

The staff was nice and friendly. No high pressure sales environment. The showroom was very clean, as was the desks of personnel. Michael greeted me as soon as I walked in and mad More

by KCUMBIE0926
Recommend Dealer
Yes
Employees Worked With
Michael Grissom
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2024 -

Hyundai Montgomery responded

Thank you for your kind words! We're thrilled to hear that our friendly staff and no-pressure environment contributed to a pleasant car buying experience for you. It's great that Michael provided such welcoming service. Knowing that you would choose us again is the highest compliment we could receive!

January 02, 2024

This service department would not operate efficiently without the person " Paige" she is courteous, professional and knows her business. More

by gailamergn
Recommend Dealer
Yes
Employees Worked With
Paige
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Jan 03, 2024 -

Hyundai Montgomery responded

Thank you, Paige, for your kind words. It's wonderful to hear about your positive experience with our service team. We're proud to have team members who are both professional and knowledgeable in their work.

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