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Hyundai Montgomery - Service Center

Montgomery, AL

3.5
198 Reviews
Call Service Center (334) 851-8100

198 Reviews of Hyundai Montgomery - Service Center

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January 16, 2024

Nothing to brag about. No one calls you back to let you know anything In service dept More

by nomail1
Recommend Dealer
Yes
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Jan 16, 2024 -

Hyundai Montgomery responded

Thank you for your feedback. We apologize for any inconvenience caused by the lack of communication from our service department. We take your comments seriously and will work on improving our follow-up process to ensure better customer experiences in the future. Your input is invaluable in helping us enhance our service.

January 16, 2024

They didn't even look at it, had my vehicle almost a week and no one looked at the problem. I came and picked it back up cause I needed it. They are not friendly at all none of them that i spoke to. More

by Walkervtayy
Recommend Dealer
No
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January 16, 2024

Friendly welcoming no pressure They genuinely seemed interested in meeting my needs. Not just selling a car. More

by PETERMAURY
Recommend Dealer
Yes
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Jan 16, 2024 -

Hyundai Montgomery responded

Thank you, Morty, for your review! We're thrilled to hear that our team's friendly and welcoming approach made a positive impression. It's important to us to focus on meeting your needs, not just selling a car. Your recognition of our genuine effort means a lot to us!

January 16, 2024

It was a regular oil change and routine maintenance I will see you next time. More

by Rdentrekin
Recommend Dealer
Yes
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Jan 16, 2024 -

Hyundai Montgomery responded

Thank you for choosing us for your oil change and routine maintenance! We're glad to have provided the service you needed and look forward to seeing you next time. Your continued trust in our team is greatly appreciated.

January 16, 2024

It took them over 3 hours to complete my service! I consider that time not acceptable! More

by CFAIRER3
Recommend Dealer
No
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January 16, 2024

They did a very good job. They are very knowledgeable and maintain my car quickly. More

by FRANK_AROUND_THE_WORLD
Recommend Dealer
Yes
Employees Worked With
Herman Hodrik
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Jan 16, 2024 -

Hyundai Montgomery responded

Thank you, Frank, for your positive review! We're delighted to hear that our team's knowledge and efficiency in maintaining your car met your expectations. Your satisfaction is our top priority!

January 16, 2024

Russell was great helpful quick and knowledgeable with my tire maintenance. Give him a raise. Give him a promotion! More

by ANWAR1
Recommend Dealer
Yes
Employees Worked With
5
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Jan 16, 2024 -

Hyundai Montgomery responded

Thank you for your kind words about Russell! We're thrilled to know he provided quick, knowledgeable, and helpful service with your tire maintenance. Your suggestion for his recognition has been noted – we truly value such dedicated team members.

January 16, 2024

Made appointment couple weeks in advance for oil change and tires. Arrived at appointment time with them saying right off didn't know if they could get it done. Told them my husband was sick and reason for More

by JANESE_PP
Recommend Dealer
No
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January 16, 2024

My services were good, but you guys need to get the Hyundai Employee discount back. More

by MISSKP00
Recommend Dealer
Yes
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Jan 16, 2024 -

Hyundai Montgomery responded

Thank you for your feedback! We're glad to hear that you were happy with our services. We understand your interest in the Hyundai Employee discount and will certainly consider your suggestion as we continuously strive to offer the best value to our customers.

January 16, 2024

I have only good things to say about my experience. The serviceman was very polite. More

by STRINGERDEE3
Recommend Dealer
Yes
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Jan 17, 2024 -

Hyundai Montgomery responded

Thank you for your positive feedback. It's wonderful to hear that your experience was good and highlighted by the politeness of our serviceman. We take pride in our team's professionalism and courtesy!

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