Hyundai Montgomery - Service Center

I'm not sure how much they really tried to find the cause of the noise that I hear from the rear at times. It is very aggravating to have an appointment and to be told it will be several hours. I was there o of the noise that I hear from the rear at times. It is very aggravating to have an appointment and to be told it will be several hours. I was there only about 2 hours but I had to ask them if it was ready because it was just sitting there. The service man was very nice though but the dealership definitely needs to work on not overbooking appointments in order to reduce the wait time. More

I talked to my daughter about Hyundai and she bought a new car for my granddaughter there. new car for my granddaughter there. More

Everything was great and right on point with my service on yesterday.Thanks for the good service. on yesterday.Thanks for the good service. More

Best dealer. They know what I want. Saleman, Mr. Son is the best sales person. They know what I want. Saleman, Mr. Son is the best sales person. More

The service is great and the workers are great but the wait time is terrible! It’s ridiculous that I had to wait 3.5 hours for an oil change! wait time is terrible! It’s ridiculous that I had to wait 3.5 hours for an oil change! More

They will damage your vehicle and not honor their work or warranty. They are the worst dealership I have dealt with in over 35 years of owning vehicles. DO NOT go here! warranty. They are the worst dealership I have dealt with in over 35 years of owning vehicles. DO NOT go here! More

I would leave no stars if I could, had an appointment at 7:15 am, and was told that my car would be ready in two hours. I sat and patiently waited until after 10 am after watching other customers walk in an 7:15 am, and was told that my car would be ready in two hours. I sat and patiently waited until after 10 am after watching other customers walk in and out of the establishment I thought I would see what was going on. I was lied to and told my car was being worked on and then told that someone was moving the vehicle, turns out my car was never touched. When I came to speak with my specialist, another employee decided to harass me and say that I should be patient and make other accommodations even after I asked said employee to leave me alone and explained that this had nothing to do with him. Upon leaving this establishment I got in touch with the manager who proceeded to tell me that they are understaffed (as if the entire world isn't understaffed and that simple communication that my car would not be able to be worked on at this time would not have sufficed) and that this is a problem that will be handled internally. As a customer of Hyundai, I am extremely dissatisfied with the services that have been provided to me and the general lack of understanding for a customer's time. I've had problems here before and have reported them before, for employees to call me and ask to take the report down. More

My visit on July 2, 2022 was good and in a timely fashion. The Staff was friendly. ROLL TIDE!! fashion. The Staff was friendly. ROLL TIDE!! More

Expect to wait 4 to 5 hours for a simple yet overpriced oil change. Don't expect your bumper to bumper extended warranty to cover ANYTHING that breaks. Don't expect your recall repairs to actually be done oil change. Don't expect your bumper to bumper extended warranty to cover ANYTHING that breaks. Don't expect your recall repairs to actually be done. Overall, don't expect anything good from this service department, especially repair work. More