198 Reviews of Hyundai Montgomery - Service Center
Drop vehicle off at 8:00 a. m. never heard from service advisor had to call them m. never heard from service advisor had to call them More
Very courteous. The wait was over 3 hours. I was told 1 1/2 hours. I really didn’t mind 2 hours but after that I was done! Also I wanted internet access in the waiti The wait was over 3 hours. I was told 1 1/2 hours. I really didn’t mind 2 hours but after that I was done! Also I wanted internet access in the waiting area. In the past I had seen a password for access, but the signs were gone and there was no one to ask. More
Hey, my service manager, Mr. Glenn, was very responsive to my visits, phone, calls, and texts, however, the service was very very too long for the problems I had. My vehicle was Glenn, was very responsive to my visits, phone, calls, and texts, however, the service was very very too long for the problems I had. My vehicle was in your garage for over eight weeks to fix my brake problems. Although it was involved, it should have never taken that long. More
I had my car there since July 25th for a diagnostic test, here it is October 2 and I still don’t have my car back. I finally found out last week what was wrong with my car, I sent my paperwork in that was re here it is October 2 and I still don’t have my car back. I finally found out last week what was wrong with my car, I sent my paperwork in that was request and still haven’t heard anything. The service advisor doesn’t contact you to let you know what’s going on. I have to keep calling just to get an update or go up there! The person that answers the phone gets an attitude when you call. I had to call the manager just to get a call back for an update on my car. I wouldn’t recommend this company if you only have one vehicle. 1/10 It shouldn’t take this long for a diagnostic test. At least call the customer and give an updated especially if the vehicle hasn’t been touched when you told the customer. More
Service was really good but they didn't tell me why lights were still on and what needs to be done to fix it! lights were still on and what needs to be done to fix it! More
My car went in at 8:45AM, and wasn't done with giving back to me around 1:45PM. It went in for an Oil Change, and a Replacement Part on Top Passenger Hood. When finished the car was parked horizontally i back to me around 1:45PM. It went in for an Oil Change, and a Replacement Part on Top Passenger Hood. When finished the car was parked horizontally in on side of Customer Pick-up Area. A Customer whose car was parked in the Area was pulling out of Parking and hit my car Back Quarter Panel Driver Side. My Car should have been parked to where it was safe for a Customer to pull out. More