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Hyundai Montgomery - Service Center

Montgomery, AL

3.5
198 Reviews

198 Reviews of Hyundai Montgomery - Service Center

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October 24, 2023

They fit me in for an appointment, provided excellent customer service and completed my service fast. More

by CURTISHIA.WILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittney French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

Hyundai Montgomery responded

Thank you for trusting us with your needs, Curtishia. We're delighted to hear about your positive experience and our team's dedication to providing efficient and excellent service. We appreciate your feedback!

October 21, 2023

Professional, helpful and prompt for an oil change on my Mom's car. Without an appointment I dropped the car off early in the morning and it was ready before lunchtime! More

by CB
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany - Service Department, Rachel - on the phone
Oct 21, 2023 -

Hyundai Montgomery responded

Thank you, CB, for your positive feedback. We're glad we could assist you promptly, especially without an appointment. We look forward to serving you again in the future!

October 21, 2023

The people are very nice and I appreciate all they do to keep my car running. More

by barbieboewen_2000
Recommend Dealer
Yes
Employees Worked With
Marcus. The assistant manager.
Oct 22, 2023 -

Hyundai Montgomery responded

Thank you for your feedback, barbieboewen_2000. We're pleased to hear that our team has been helpful in maintaining your car. We're here to assist you anytime!

October 20, 2023

Paige was very helpful in addressing the issues with the car and communicating with me throughout the process More

by Dkrowinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paige Flynn
Oct 21, 2023 -

Hyundai Montgomery responded

Thank you for the review. We're pleased to hear that Paige provided effective communication and assistance. We aim to always keep our customers informed and satisfied!

October 16, 2023

Good good good good good good good Good good good good good good good Good good good good good good good More

by JONGOK.KIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Grissom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herman Hondrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grayson Kendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Kilcrease
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittney French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Son Sang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Lamar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Almatira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Hyundai Montgomery responded

Thanks for the "good" review, Jongok.Kim!

October 13, 2023

Was satisfied with my service I quote one price changes to higher prices not fair More

by barbarawalker624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mickey in Parts
Oct 16, 2023 -

Hyundai Montgomery responded

Greetings, Thanks for taking the time to share your feedback regarding your recent experience at Mullinax. We truly appreciate your input as it helps us better understand the issues you encountered and enables us to improve our services. To gain a more comprehensive understanding of your visit, we kindly request that you provide us with specific details about your experience. To assist you, please provide the following information: • What was the date and time of your visit to the dealership? • The name of the individual(s) you interacted with? • The particular vehicle(s) you were interested in? We also encourage you to reach out to us directly so that we may engage in a thorough discussion about your concerns.

October 13, 2023

Very efficient. Keep you informed about recalls and service. Very pleasant and friendly. Thank you all. More

by lmsnord65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Brasher
Oct 14, 2023 -

Hyundai Montgomery responded

Thank you for your positive feedback! We're glad to hear that our team has been efficient, informative, and friendly throughout your interactions. We appreciate your trust in us and look forward to serving you again in the future!

October 12, 2023

Glenn, the service writer was helpful and kept me informed by text an calls. Very cordial More

by taycat11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn
Oct 13, 2023 -

Hyundai Montgomery responded

Thank you for sharing your experience! We're pleased to hear that Glenn kept you well-informed and provided excellent service. Our team always aims to communicate effectively and make our customers feel valued. We hope to assist you again in the future!

October 08, 2023

I bought a wraparound warranty from this dealer when I purchased this car. I called the warranty people before I took my car in for repair. When the repair was done the shop Rep told me I needed to pay $2 More

by bchs33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paige
Oct 08, 2023 -

bchs33 responded

I called to speak with the shop representative to ask about the change issue. I was only able to leave a message for the rep but the rep did not call back. I will go to the dealership if I don’t get a call back.

October 07, 2023

Marcus in the service dept. was very helpful. I appreciate the help he gave me. More

by barbiebowen_2000@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept. Marcus
Oct 08, 2023 -

Hyundai Montgomery responded

Thank you for the kind review!

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