Hyundai Montgomery - Service Center

There was an extreme lack of communication throughout the entire repair service. My vehicle was in their shop for over 4 months and did not even have a diagnostic run until the 3rd month. Horrible customer entire repair service. My vehicle was in their shop for over 4 months and did not even have a diagnostic run until the 3rd month. Horrible customer service and prompt repair time. I would not recommend buying a Hyundai or using Hyundai Montgomery after this experience. More

I was very disappointed the day before my appointment, I tried to call over 10 times to ask about the time of my appointment and never could get anyone to answer the phone as well as I left a message and ne tried to call over 10 times to ask about the time of my appointment and never could get anyone to answer the phone as well as I left a message and never got a call back. The service was fine, Al thought I wasn't able to get my trunk fixed due to the high cost. More

The dealership service sucks as my vehicle was in for service for over two months. I had an appointment and had to keep calling for an update. The issues was a simple battery part and I was told they had service for over two months. I had an appointment and had to keep calling for an update. The issues was a simple battery part and I was told they had it in inventory over a month. More

I took my 2023 Hyundai Tucson in for its first scheduled maintenance. The wait time was nearly two hours. They do not offer shuttle service. They do not offer loaner vehicles. One week later, there was a dr maintenance. The wait time was nearly two hours. They do not offer shuttle service. They do not offer loaner vehicles. One week later, there was a drop in temperature and the tire pressure warnings came on. The tire pressure had not been checked/corrected during the maintenance so I had to take additional time and money to have that corrected. More