Hyundai Montgomery - Service Center

The worst service department in the history of the world. Dropped car off for the 3rd time on December 1. Have not heard one single thing from the service department. Dropped car off for the 3rd time on December 1. Have not heard one single thing from the service department. More

Dealership probably is good but the few that work for the dealership make it bad. No one listened to my issue and forced me to pay for services that I did not want. The general manager did not care one bit a dealership make it bad. No one listened to my issue and forced me to pay for services that I did not want. The general manager did not care one bit about the issue I explained. Worst experience I have ever had at a car dealership. More

He was very polite, understanding, and had spectacular patience! He made sure my son & mom were comfortable. He did a great job! patience! He made sure my son & mom were comfortable. He did a great job! More

Too long, no communication about work done I was not informed of an expensive addition to regular oil change and check up informed of an expensive addition to regular oil change and check up More

Very poor communication in service center. Love my Hyundai but not worth the headache of dealing the service center. Love my Hyundai but not worth the headache of dealing the service center. More

Poor communication and failure to follow through. A part was to be ordered for my car. I received a call the part was in and I brought the car in to the part installed. I never got a call that the ca A part was to be ordered for my car. I received a call the part was in and I brought the car in to the part installed. I never got a call that the car was ready. Waited 2 days and called to check. After 4 hours of inquiry I was told the part was not ordered and nothing had been done to my car. The service manager apologized. More

I went there to have an estimate for squeaky brakes and a oil change. I asked them if they could reattach the part that was hanging from the bottom of my car. I mentioned the time before when I was there for oil change. I asked them if they could reattach the part that was hanging from the bottom of my car. I mentioned the time before when I was there for an oil change they never reattached that part. When I brought the car to them it that part was attached after they changed the oil they never attached it back. I also have missing tire lugs covers from my tires that was never put back. More