Hyundai Montgomery

Overall anytime I come to the service department or the dealership they make me regret even buying the car from them. Went on a Saturday to have my car serviced since I work out of town majority of the wee dealership they make me regret even buying the car from them. Went on a Saturday to have my car serviced since I work out of town majority of the week for them to tell me all they do on Saturdays are oil changes and tire rotation nothing else. I needed my brakes looked at, and did that happen no. Waste of time! More

I am completely happy with the work done on my car. The young man brought my car to me at Avis when he saw I was a disable lady. Thank you Capitol. young man brought my car to me at Avis when he saw I was a disable lady. Thank you Capitol. More

My wife and I went to Capital Hyundai looking for a 2019 Tucson. You did not have one. We were introduced to Mr. James Cox. He was very helpful and suggested we look at a 2020 floor model Tucson..He answere Tucson. You did not have one. We were introduced to Mr. James Cox. He was very helpful and suggested we look at a 2020 floor model Tucson..He answered all of our questions and showed.us how everything worked. We bought the floor model and we both love it. Thank you James Cox. More

I had an appointment confirmed to view a vehicle at this dealership for over 24 hours. I was coming in from out of town and drove two and a half hours first thing in the morning only to realize they had sol dealership for over 24 hours. I was coming in from out of town and drove two and a half hours first thing in the morning only to realize they had sold the car out from under me. A sales associate confirmed my appointment via text, another via voicemail, and I even returned that phone call later in the day. The car was sold the night before and I never received a call or notification that the car had been closed on. Honestly, a huge lack of communication that wasted over five hours of my day just for an “oops:” massive disappointment. Additionally, the sales person to greet me after I arrived there (not primary sales associate) did not seem thrilled about greeting me, and certainly treated me as more of a burden on them. From a business that relies on customers handing over thousands of dollars to them, customer service and overall respect of others’ time is significantly lacking in my experience with this dealership. More

2020 Tucson My husband and I went to Capital Hyundai just to look & we ended up paying cash that day for a 2020 Tucson SUV which I Love to drive My husband and I went to Capital Hyundai just to look & we ended up paying cash that day for a 2020 Tucson SUV which I Love to drive More

Purchasing We were looking for a larger car and went to Capital. Mr. Bishop was are sales person who helped us and answered the MANY questions I had, I would hi We were looking for a larger car and went to Capital. Mr. Bishop was are sales person who helped us and answered the MANY questions I had, I would highly recomend you talk to him when purchasing your car Hyundai. More

Rick M My wife and I drove out there on a Friday. It was a little further to drive than we wanted but well worth it. Everything In the sale of my New Santa F My wife and I drove out there on a Friday. It was a little further to drive than we wanted but well worth it. Everything In the sale of my New Santa Fe was as promised , that made for a enjoyable experience. More

Dishonest Dealership I found a vehicle listed for $15,284 on the website, so I called Friday and spoke to a lady about buying it. I told her I was a cash buyer and offered I found a vehicle listed for $15,284 on the website, so I called Friday and spoke to a lady about buying it. I told her I was a cash buyer and offered $15,000. She said she couldn't negotiate price, but that her sales manager could and would call me back. He called Monday to say the original price was too low and that to get me out the door would be $16,650. I asked if he'd take $15,500, but he declined and said it was going to auction on Tuesday. Well, I called back Tuesday afternoon and was told it didn't go to auction because others were looking at the vehicle, so I asked if the sales manager could call me. He called back Wednesday afternoon and said he sent it to auction. Someone isn't telling the truth, and I honestly don't know why. I'm a cash buyer who offered a fair amount. If they didn't like that offer, then just say so, but don't lie. I'd deal with a more honest car dealership if I were you. More

Transmission went out in 30 days of purchase My daughter purchased her first car from here while home from college this past summer. Within 30 days, on her way back to school she was having car My daughter purchased her first car from here while home from college this past summer. Within 30 days, on her way back to school she was having car trouble. By the time she arrived back at school, we had a diagnostic done on the car and her transmission needed to be replaced. My husband and I went to Capital Hyundai and spoke with Rob Needham and was told there was nothing they could do because she purchased it as is. We are so upset with Capital Hyundai because this is the 2nd car purchased from there that have had issues. NEVER AGAIN!!! I feel they knew something was wrong with that car when she purchased it and said nothing. Absolutely the worst thing to do to a college student. Now we are paying a car payment for a car that will not move until we get money to replace the transmission. More