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Hyundai Montgomery

Montgomery, AL

Overview
Employees
Reviews
Vehicles
4.2
735 Reviews
The team at Hyundai Montgomery would like to welcome you to our dealership in Montgomery, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Hyundai vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Montgomery, you can always count on the professional technicians in our Hyundai service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Montgomery count on the high-quality vehicles and services found at Hyundai Montgomery, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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2820 Eastern Blvd

Montgomery, AL

36116

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Showing 735 reviews

July 23, 2023

Excellent help in putting me in the right vehicle for me. Everyone was a true professional. Great buying experience. Thank y’all for everything. More

by DIXIEFRIED57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justice Mitchell
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Jul 23, 2023 -

Hyundai Montgomery responded

It's wonderful to hear that you had such a positive experience with our team. Thank you for your kind words, and don't hesitate to reach out if you need any further assistance!

Jul 23, 2023 -

DIXIEFRIED57 responded

My one keyless entry is still not working. It was supposed to be fixed while I was there. How can I get it fixed?

Jul 24, 2023 -

Hyundai Montgomery responded

Good Morning, Please contact Service and Parts: Call Service Phone Number334-851-8100 - and they should be more than happy to assist you. Warm regards,

July 23, 2023

Herman our salesman was amazing as well as the manager Eddie. Herman listened to us and located the exact vehicle we wanted. We felt very comfortable and confident in their hands. I hope to be back soo More

by JGPICKETT1011
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Herman Hodrick, the manager Eddie
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Jul 24, 2023 -

Hyundai Montgomery responded

Thank you for sharing your amazing experience with Herman and Eddie at our dealership! We're thrilled to hear that Herman listened to your needs and located the exact vehicle you wanted. It's wonderful that you felt comfortable and confident in their hands throughout the process. We look forward to welcoming you back soon for another Hyundai purchase. Thank you for choosing us, and we're here to assist you with anything else you may need in the future. We can't wait to see you again!

July 23, 2023

The staff went above and beyond! Spencer was the most professional, friendly, and easy going car salesman my husband and I ever met! We love our new truck! We decided we are Montgome More

by CTATE573
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justice Mitchell
Report | Print
Jul 24, 2023 -

Hyundai Montgomery responded

Thank you for sharing your wonderful experience with Montgomery Hyundai! We're thrilled to hear that our staff went above and beyond to provide you with exceptional service. It's great to know that Spencer, in particular, was professional, friendly, and easy-going, making your car buying experience enjoyable. We're glad to have earned your loyalty, and we're honored to have you as Montgomery Hyundai customers for life. Thank you for choosing us, and we're here to assist you with anything else you may need in the future. Enjoy your new truck!

Jul 24, 2023 -

Hyundai Montgomery responded

Thank you for sharing your wonderful experience with Montgomery Hyundai! We're thrilled to hear that our staff went above and beyond to provide you with exceptional service. It's great to know that Spencer, in particular, was professional, friendly, and easy-going, making your car buying experience enjoyable. We're glad to have earned your loyalty, and we're honored to have you as Montgomery Hyundai customers for life. Thank you for choosing us, and we're here to assist you with anything else you may need in the future. Enjoy your new truck!

July 22, 2023

Great people and service. Wait time is minimal when arriving for an appointment. Really like that I can make an appointment online. More

by AFPOPPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justice Mitchell
Report | Print
Jul 23, 2023 -

Hyundai Montgomery responded

We're so glad to hear that you've found our services helpful and efficient. Our online appointment system is designed to make the process as convenient as possible for our customers, and we're thrilled that it's working well for you. Thank you for your positive feedback, and we look forward to continuing to serve your automotive needs in the future!

July 22, 2023

I had a 7:30 appointment. At 9:30 I messaged to get an update and was informed it was done. 2 hrs is an excessive amount of time for a oil change and a tire rotation. I also s More

by GLENNGATES.DG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justice Mitchell
Report | Print
Jul 24, 2023 -

Hyundai Montgomery responded

Your time is important, and we should have been more attentive in helping you promptly. We'll work on improving our customer service to provide a more efficient and pleasant experience for our customers. Thank you for bringing these issues to our attention, and we appreciate your feedback. If there's anything else we can do to assist you or make it up to you, please let us know. Your satisfaction is our priority.

July 22, 2023

Wait time, I waited in my car for 15 min. Before anyone help, then afterwards they left my car running for 7 minutes before they pulled it to the service area. More

by bloweck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justice Mitchell
Report | Print
Jul 24, 2023 -

Hyundai Montgomery responded

Your time is valuable, and we understand how frustrating this experience must have been. We will address this issue internally to ensure more prompt and efficient service in the future. Thank you for bringing this to our attention, and we appreciate your feedback. If there's anything else we can do to assist you, please let us know.

July 22, 2023

There was a misunderstanding--apparently the service tech thought I wanted an oil change for some reason--don't know why, so when they presented the bill and indicated they had changed the oil, I did not pay More

by phlibrarian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justice Mitchell
Report | Print
Jul 24, 2023 -

Hyundai Montgomery responded

Thank you for sharing your feedback. We apologize for the misunderstanding and the extended wait time. We will use your input to improve our services. If there's anything else we can do to assist you, please let us know. Your satisfaction is essential to us.

Jul 24, 2023 -

phlibrarian responded

No problem--got a free oil change even though I really didn't need it. I was just glad to get the recalls taken care of and the tire replaced. Everyone can make a mistake/have a bad day.

July 20, 2023

It was a great experience and had a great salesperson. He was very informative and helpful. More

by KWATKINS2926
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Grissom
Report | Print
Jul 21, 2023 -

Hyundai Montgomery responded

We appreciate your kind words and are glad to hear that we were able to assist you without any problems. Thank you for the 5-star rating! We appreciate your support.

July 19, 2023

No spare tire with car, no floor mats with car and car has one active recall that wasn’t repaired. More

by LJTKMILLER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Herman Hodrick, Justice Mitchell
Report | Print
Jul 20, 2023 -

Hyundai Montgomery responded

It's our aim to provide a comprehensive and satisfactory experience to all our customers. Regarding the spare tire and floor mats, we understand their importance in not including them with your car. We will address this issue with our team to ensure it doesn't happen in the future. Regarding the active recall; we encourage you to contact our service department, and they will assist you in scheduling the necessary repair. Thank you for bringing these concerns to our attention, and we appreciate your feedback.

Jul 20, 2023 -

LJTKMILLER responded

Uhm throw in a spare tire and floor mats when I bring it back for the recall repair. Oh yeah got a check engine light now also, 3 days after I purchased it!

Jul 25, 2023 -

LJTKMILLER responded

Sounds like standard management reply and to be honest the past ownership reply. Guess things never change, customers are just doted on when they are there to spend money, once you’re out the door you are just f’d and on your own! If you are a potential customer and reading these customer satisfaction responses please take your business elsewhere! This dealership hasn’t changed one bit.

July 19, 2023

They promptly took care of the issue without any delay. Service Associate came out and met me as soon as I arrived. More

by CBOYD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justice Mitchell
Report | Print
Jul 19, 2023 -

Hyundai Montgomery responded

Thanks for the great feedback and we're happy we could provide a swift service for you!

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