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Hyundai Montgomery

Montgomery, AL

4.2
735 Reviews
The team at Hyundai Montgomery would like to welcome you to our dealership in Montgomery, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Hyundai vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Montgomery, you can always count on the professional technicians in our Hyundai service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Montgomery count on the high-quality vehicles and services found at Hyundai Montgomery, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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2820 Eastern Blvd

Montgomery, AL

36116

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Showing 735 reviews

October 08, 2023

I bought a wraparound warranty from this dealer when I purchased this car. I called the warranty people before I took my car in for repair. When the repair was done the shop Rep told me I needed to pay $2 More

by bchs33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paige
Oct 08, 2023 -

bchs33 responded

I called to speak with the shop representative to ask about the change issue. I was only able to leave a message for the rep but the rep did not call back. I will go to the dealership if I don’t get a call back.

October 07, 2023

Marcus in the service dept. was very helpful. I appreciate the help he gave me. More

by barbiebowen_2000@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept. Marcus
Oct 08, 2023 -

Hyundai Montgomery responded

Thank you for the kind review!

October 07, 2023

Drop vehicle off at 8:00 a. m. never heard from service advisor had to call them More

by cbaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
TANAJAH BROWN
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Hyundai Montgomery responded

Greetings, We're concerned to hear of your delay in communication. Can you update us as the specific of your account and we can look into this? Thank you for your patience in this process. We're always seeking ways to improve service and earn your business.

Oct 09, 2023 -

cbaker responded

Not going back

October 07, 2023

Very courteous. The wait was over 3 hours. I was told 1 1/2 hours. I really didn’t mind 2 hours but after that I was done! Also I wanted internet access in the waiti More

by CVITER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one
Oct 08, 2023 -

Hyundai Montgomery responded

Thank you for sharing your feedback. We apologize for the longer wait time and the inconvenience regarding internet access. We value your patience and will work on improving our communication and services. Your insights help us enhance our customer experience, and we're here to assist you anytime in the future!

Oct 08, 2023 -

CVITER responded

Thank you for following up.

October 06, 2023

Everyone we encountered seemed friendly and knowledgeable of the vehicles. The new car inventory was outstanding More

by THEVWHUBBY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Herman Hondrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2023 -

Hyundai Montgomery responded

Thank you for your feedback. We're pleased to hear that our team provided friendly and knowledgeable service, and that you found our new car inventory impressive. We're always here to assist and ensure a positive experience for our valued customers!

October 06, 2023

Kind and friendly staff. They fixed issue with the car and was it was quick More

by bseales71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 07, 2023 -

Hyundai Montgomery responded

Thank you for sharing your experience. We're glad to hear that our team was kind, friendly, and efficient in resolving the issue with your car. We strive to ensure prompt and quality service for our customers!

October 03, 2023

Hey, my service manager, Mr. Glenn, was very responsive to my visits, phone, calls, and texts, however, the service was very very too long for the problems I had. My vehicle was More

by Ron Jenkie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Glen,Service Manager
Oct 04, 2023 -

Hyundai Montgomery responded

We appreciate your feedback regarding your recent service experience with us, and we're sorry for the extended time it took to address your brake problems. We're pleased that Mr. Glenn was responsive. We're actively reviewing our processes to prevent such delays in the future. Thank you for choosing Hyundai Montgomery. We're committed to serving you better.

Oct 04, 2023 -

Ron Jenkie responded

Thank you for responding. It’s nice to know that actual human beings read the survey responses. I hope that you can resolve the problems in your service department.

October 02, 2023

I had my car there since July 25th for a diagnostic test, here it is October 2 and I still don’t have my car back. I finally found out last week what was wrong with my car, I sent my paperwork in that was re More

by Kyshanta Golden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The Service department
Oct 04, 2023 -

Hyundai Montgomery responded

We deeply apologize for the extended delay and lack of communication regarding your car's diagnostic test. Your experience is certainly not up to our standards, and we understand your frustration. We are actively addressing these issues internally to improve our communication and service. We appreciate your feedback and will strive to ensure this doesn't happen in the future. If there's anything we can do to assist you now or in the future, please don't hesitate to reach out. Your satisfaction is important to us.

October 01, 2023

The staff was Polite helpful and quick! Thank you answered all of our questions when asked More

by Nancy R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Oct 01, 2023 -

Hyundai Montgomery responded

Thank you for sharing your feedback! We're thrilled to hear that our staff was attentive, prompt, and able to answer all your questions. We appreciate your business and look forward to assisting you in the future.

October 01, 2023

Service was really good but they didn't tell me why lights were still on and what needs to be done to fix it! More

by CATHY.MALONE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittney French
5.0
This rating includes all reviews, with more weight given to recent reviews.
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