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Hyundai Montgomery

Montgomery, AL

Overview
Employees
Reviews
Vehicles
4.2
794 Reviews
The team at Hyundai Montgomery would like to welcome you to our dealership in Montgomery, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Hyundai vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Montgomery, you can always count on the professional technicians in our Hyundai service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Montgomery count on the high-quality vehicles and services found at Hyundai Montgomery, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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2820 Eastern Blvd

Montgomery, AL

36116

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Showing 794 reviews

December 01, 2023

They keep on sending me back And my work did not done I went like 4 times they haven't responded More

by mysamanikanth
Recommend Dealer
No
Employees Worked With
Idr
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December 01, 2023

I arrived at the dealership at approximately 1235. My appointment was at 1 o'clock. I checked my car game and received a text stating that my car was being worked on and if I had any questions I could More

by Wchaza76
Recommend Dealer
No
Employees Worked With
I don't recall her name
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November 30, 2023

For minor service, the first service, I had a long wait. My appointment was for noon and I waited nearly 30 minutes before they took my car. Then it was a hour and half to complete service. More

by asearcy23
Recommend Dealer
Yes
Employees Worked With
Sheridian
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Dec 01, 2023 -

Hyundai Montgomery responded

Thank you for sharing your feedback. We apologize for the longer wait time you experienced during your visit, as we understand how valuable your time is. We're always looking to improve our efficiency, especially for minor services. Your input is greatly appreciated, and we'll strive to make your next visit smoother and more timely. Thank you for your patience and understanding.

November 30, 2023

Good service all around. Prompt. Pleasant staff. Nice to be notified by text messages when the work was done so I could go out to a restaurant while I waited. Better use More

by GSWEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department employees were great.
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Dec 01, 2023 -

Hyundai Montgomery responded

Thank you for your positive review! We're glad to hear that you appreciated our prompt service and pleasant staff. We always strive to provide a convenient and enjoyable experience for our customers. Looking forward to your next visit!

November 29, 2023

I requested oil change and air in tires. I thought oil change would be free like the last time I had one. It cost nearly $100 and my air in tires was 36 lbs in one tire and 31 lbs in other 3 More

by Llyd_ray
Recommend Dealer
No
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November 29, 2023

Nice and friendly He did what he said when how much time it will get done in my Santa Cruz More

by mrsplumber005
Recommend Dealer
Yes
Employees Worked With
Shederian Stewart
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Dec 01, 2023 -

Hyundai Montgomery responded

It's great to hear that our team was both friendly and reliable during your visit for your Santa Cruz. We're glad to know that we met your expectations in terms of timing and service quality. Your satisfaction is important to us, and we look forward to providing you with excellent service in the future. Thanks for choosing us!

November 28, 2023

He is nice. He is friendly and good at finding the car the customer wants. More

by YOUNKI.LEE75
Recommend Dealer
Yes
Employees Worked With
Sean Son
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Nov 29, 2023 -

Hyundai Montgomery responded

Thank you for your kind words! We're thrilled to hear that Sean provided such friendly and effective service in helping you find the perfect car. Our team always aims to understand and meet our customers' needs, and it's great to know Sean hit the mark for you.

November 27, 2023

Great service, but not a clean , fingerprint with oil on door I'll be back , don't worry More

by Samhaim48
Recommend Dealer
Yes
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Nov 28, 2023 -

Hyundai Montgomery responded

We appreciate your feedback and are glad to hear that you received great service. We apologize for the cleanliness issue and the fingerprints on the door. Rest assured, we will address this matter, and we look forward to having you back for an even better experience. If you have any other concerns or questions in the meantime, please don't hesitate to reach out. Thank you for your understanding!

November 26, 2023

They welcome me with kindness and treated me gladness They were always nice when speaking to me about my vehicle More

by Claudetta.Jackson111163
Recommend Dealer
Yes
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Nov 27, 2023 -

Hyundai Montgomery responded

We're delighted to hear about the warm welcome and kind treatment you received from our team, Claudette! Thank you for choosing us, and we're here for any future assistance you might need!

November 24, 2023

Kept my car for 5 hours, and never even looked at my vehicle. Then, when he returned the vehicle to me, he exited my car, and proceeded to walk away without speaking to me at all. He never gave me an ex More

by pamelathompson0
Recommend Dealer
No
Employees Worked With
Glen
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Nov 24, 2023 -

pamelathompson0 responded

I arrived 15 minutes early for an appointment I had made online, which they had no record of, but took my car anyway and said it would be ready in about 2 hours. After calling to check with the service center 3 hours after dropping my car off, I was told that it would be ready in 1 more hour. 2 hours later, my car was returned to me with no service work completed. All I needed was an oil change with a coupon for a free brake inspection. Thank God, I had a great friend to pick me up and drop me back off after a long day of waiting. Then I had to drive home in the dark through 5 o'clock traffic, and I cannot see good at night, which is why I made my appointment for noon. I now have to drive out of town to Birmingham without having my car serviced. I found the whole ordeal totally Unacceptable! I also found the lack of concern from Glen very unprofessional, as he turned to walk away from me without a word or apology until I stopped him from leaving my car with me.

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