Hyundai Montgomery
Montgomery, AL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I took my 2023 Hyundai Tucson in for its first scheduled maintenance. The wait time was nearly two hours. They do not offer shuttle service. They do not offer loaner vehicles. One week later, there was a dr maintenance. The wait time was nearly two hours. They do not offer shuttle service. They do not offer loaner vehicles. One week later, there was a drop in temperature and the tire pressure warnings came on. The tire pressure had not been checked/corrected during the maintenance so I had to take additional time and money to have that corrected. More
Our experience purchasing a car from Montgomery Hyundai was super. We worked with sales agent Vivian Hunter, and she was the best. We got a good price and are happy with our new Santa Fe model. My wife and was super. We worked with sales agent Vivian Hunter, and she was the best. We got a good price and are happy with our new Santa Fe model. My wife and I highly recommend the dealership, and we look forward to a long working relationship with them. More
It always takes at least 2 1/2 hrs for an oil change and rotation ! The waiting room is always over Crowded ! They tell you they will update you and never do ! I thaught new ownership would help but not so rotation ! The waiting room is always over Crowded ! They tell you they will update you and never do ! I thaught new ownership would help but not so far ,! Love truck More
I have only dealt with the service department. Very professional and friendly. The time for oil changes has always been about two hours until this time. Just shy of a hour! Exceptional improvement Very professional and friendly. The time for oil changes has always been about two hours until this time. Just shy of a hour! Exceptional improvement! Thank you for whatever changes procedural and/or staffing changes you implemented to make this happen. More
This has been the worst experience! There was a recall on the anti theft and engine. Very unprofessional and uncaring staff. They had my car June to the October 31st with no solution! I There was a recall on the anti theft and engine. Very unprofessional and uncaring staff. They had my car June to the October 31st with no solution! I continued to demand my car, they stated the mechanic had the keys and he would not answer calls. They loaned me a car for a week then told me to come pick my car up. They also told me they would replace the engine for 8k and I had to okay 1/2. My battery dies during this time and they did nothing! My car won’t crank and it was driving fine before sitting in Hyundai’s possession. Poor at communicating and updating the customers. Everyone working there about management and being short staffed. They complained about new ownership! Just awful and disgraceful the way we were treated dealing with this service department. I will be seeking legal assistance. More
The dealership was great but Micheal was what made it awesome! He was so helpful and honestly made buying my car such a great experience! awesome! He was so helpful and honestly made buying my car such a great experience! More
Raul was our sales rep and was awesome! The overall experience was great also. Never felt pressured by anyone. The dealership has new owners and the building was nice and clean. The waiting The overall experience was great also. Never felt pressured by anyone. The dealership has new owners and the building was nice and clean. The waiting area was nice also. Raul kept us informed and answered all of our questions and concerns. The price was very reasonable as we had shopped around at other Hyundai dealerships on line. We stayed with Hyundai Montgomery for several reasons. One being Raul and two loyal to the area. More
Very nice and made things smooth,quik and Michael Jackson made things very easy and he very friendly. made things very easy and he very friendly. More
The service writer was very pleasant. I believe everyone did their best to complete my service in a timely manner. The problem was that the service center was short handed so my service t I believe everyone did their best to complete my service in a timely manner. The problem was that the service center was short handed so my service took two hours. That happens sometimes. More